I currently have Photoshop elements 10 on my computer. I recently purchased PS elements/premiere 12. Can I load 12 over 10 or do I have to uninstall 10 before loading 12?

Both are separate programs. You can have both 10 and 12 installed at the same time.

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I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks

I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

I have photoshop CS 4 extended. Just recently got a new Canon 70D and a new Dell Inspiron 17 with windows 7. When I download my pictures from my new camera they will not come up in raw. Contacted Canon. They gave me something to try but it did not wor

I have photoshop CS 4 extended. Just recently I purchased a Canon 70D as well as a Dell 17 Inspiron with windows 7. When I download my pictures from my camera to the computer, they will not open up in raw, only jpeg. I contacted Canon, and they told my to try something but it did not work. How do I get my raw pictures to open up in CS 4 on my new computer from my new Canon 70D?

You will never be able to open your raw files from your new camera in CS4.
You need version 8.7.1 of the Camera Raw plug-in (ACR), which only runs in CS6 and higher.
You need to locate, download, install and run the free, stand-alone application Adobe DNG Converter on each batch of raw files from that camera, in order to convert them to raw DNG files that can be subsequently opened by ACR in CS4.
Remember you need to launch and run the DNG Converter on each folder (not files) containing your Canon raw files. THe DNG Converter doesn't do it magically for you just sitting on your HD.
Or you can upgrade.

I own PS Elements 11 on CDs but recently purchased an new computer without a CD drive. Can I transfer PS Elements to my new computer and, if so, how? Is my only option to purchase and download PS Elements 13?

I own PS Elements 11 on CDs but recently purchased an new computer without a CD drive. Can I transfer PS Elements to my new computer and, if so, how? Is my only option to purchase and download PS Elements 13?

You can download and install PSE11 from the link below. Validate with the serial number from your CD packaging. It has 24 digits commencing 1057
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

I am trying to install Firefox to be my browser..got a message saying " Sorry not enough resources" have a 2 year old computer and using windows 7...what can I do?

I want to install Firefox to be my browser. I get a message "Sorry, not enough resources". I have a 2 year old computer and am using Windows 7. What can I do?
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Media Center PC 5.0; SLCC1; WinNT-PAI 09.07.2009; MS-RTC EA 2; Tablet PC 2.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; BO1IE8_v1;ENUS)

Hello Janet.
Are you sure that's what the error message says? Can you provide a screenshot of it?
If it says you don't have enough privileges, it's because you are on a guest-style account. Contact your system administrator for support on that, or change into an administrator account to install Firefox.

My account shows we have photoshop CS1 and CS4, but we've purchased CS 5.5 and CS 6, as well as Lightroom 3, the latter two of which we've been using for more than a year, but it doesn't show up in my account. Have no clue how this forum works, used to b

my account shows we have photoshop CS1 and CS4, but we've purchased CS 5.5 and CS 6, as well as Lightroom 3, the latter two of which we've been using in excess of a year, but they don't show up in my account. Have no clue how this forum works, used to be able to call Adobe! Any idea how we're supposed to talk to Adobe and have our account updated or figure out our serial numbers?

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

HT4623 I purchased a movie on my brand new iPad air 64g. I'm connected to a strong wi-fi but still I get that error can't download over cellular. I have plenty of space. What is wrong? So frustrated.

I purchased a movie on my brand new iPad air 64g. I'm connected to a strong wi-fi but still I get that error can't download over cellular. I have plenty of space. What is wrong? So frustrated.

IIRC, you can only download a maximum file size of 100MB with cellular.

I had bookmarks on an older computer. When I got my new one my husband took over the old one and deleted firefox before I had a chance to get my bookmarks. Is there anyway to find all those bookmarks I had?

I had bookmarks on an older computer. When I got my new one my husband took over the old one and deleted firefox before I had a chance to get my bookmarks. Is there anyway to find all those bookmarks I had?

Hopefully he didn't delete the Firefox Profile folder. <br />
http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

I have accidentally backed my sons iPad up from an old backup and i can't remember old apple password (i have to constantly change it because of kids) oh and just to make it worse i have changed my email address since old backup.HELP!!!!!!!!!

I have accidentally backed my sons iPad up from an old backup and i can't remember old apple password (i have to constantly change it because of kids) oh and just to make it worse i have changed my email address since old backup.HELP!!!!!!!!!

settings->iclound and logout of the old appleID account

Hello. I recently purchased a macbook pro, and is, and learn some things. and I have apple tv, and the question is can I send a movie from macbook and surf the Internet simultaneously without interrupting the movie?

hello.
I recently purchased a macbook pro, and is, and learn some things. and I have apple tv, and the question is can I send a movie from macbook and surf the Internet simultaneously without interrupting the movie?

Welcome to Apple Support Communities
You can't do that in AirPlay Mirroring. AirPlay Mirroring can only mirror your MacBook's display, so you can't do one thing in your Mac's display and another in the TV.
This is a feature that will arrive in Mavericks. Read > http://www.apple.com/osx/preview

I have iPhone 4.I uprage it to IOS 5.1.1 and i can't go into it because i have no service.A little help,please ? :/, I have iPhone 4.I uprage it to IOS 5.1.1 and i can't go into it because i have no service.A little help,please ? :/

I have iPhone 4.I uprage it to IOS 5.1.1 and i can't go into it because i have no service.A little help,please ? :/, I have iPhone 4.I uprage it to IOS 5.1.1 and i can't go into it because i have no service.A little help,please ? :/

Your phone is carrier locked to a carrier other than the one you are trying to use.
It was apparently hacked to unlock it prior to your attempt to update. Updating has re-locked it to the original carrier.
Contact them and find out what their policy is.

Can I have photoshop on a work computer and a laptop?

HI, I have just bought photoshop and I have it installed on my computer at work, however, I would like to be able to use it on my laptop so that I can use it on the move too. Is this possible without paying for it again?

well you can access Photoshop from any computer but you have install it first on that computer
at a time the creative cloud subscription will work on two computers

I have an CS2 version of Photoshop on an old computer that got hit by lightening. How can I use this version on my new computer?

How can I use a CS2 version of photoshop on a new computer after my old computer got hit by lightening?

CS2 version is only compatible with till Windows XP, If you trying to install on new Operating system, it might will give you errors.
Also the activation server is not available for CS2 versions.
You can refer to the help document:
http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

I have recently purchased a Nikon D7100 and can no longer use Photoshop CS5 to process RAW files.What are my solutions ?

I am sure this has been asked before for similar new camera buyers, but as I have made a sizeable investment in purchasing PS 5 less than one year ago, I expect ADOBE to have an upgrade available for my new Nikon D7100 camera.
Other Software makers usually have upgrades available to download for new cameras not long after they are released.
I have seen on some photography forums where other users of my camera model have asked the same question as myself without receiving any positive advice other than to up grade to PS 6. A few suggestions do not work or are possibly illegal.
Under consumer laws, in many countries, software makers are obliged to maintain support for a reasonable period of time after release.
Come on Adobe, please help the many thousands of PS 5 and Lightroom users to use the Adobe software that they have purchased in good faith and we will move to PS 6 or 7 or 8 when we are ready.
Can we please expect an answer to this problem any time soon ?

I am sure this has been asked before for similar new camera buyers, but as I have made a sizeable investment in purchasing PS 5 less than one year ago, I expect ADOBE to have an upgrade available for my new Nikon D7100 camera.
Other Software makers usually have upgrades available to download for new cameras not long after they are released.
Why did you purchase an obsolete version? One year ago Photoshop CS6 had already been out a while.
According to this list
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
support for that camera was added with Camera Raw 7.4, which means CS6 at least.
Come on Adobe, please help the many thousands of PS 5 and Lightroom users to use the Adobe software that they have purchased in good faith and we will move to PS 6 or 7 or 8 when we are ready.
This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
Adobe is not in the habit of adding support for new cameras to obsolete versions of Camera Raw.
But it offers the free DNG Converter.
Edit: Adobe - Adobe Camera Raw and DNG Converter : For Windows
And camera makers are free to adopt DNG if they want to make their cameras’ output easily editable with non-proprietary software, but it seems many of them simply don’t want that.

The keyboard and mouse have stopped 'talking' to the computer. New batteries in both units. Can't write, e-mail, text etc. What do I do next?

The keyboard and mouse have stopped 'talking' to the computer - cursors do not move in response to mouse, right and left clicks do not register and typing does not happen.. Batteries have been replaced on both. The computer seems to be working normally in all other respects. The little green 'on' lights on both the mouse and keyboard light up for ~10 seconds,blink for about 20 seconds, and then go out. Computer shut down and restart did not change the situation. What's next?

Get a wired keyboard and mouse for times like these, also to perform at boot keyboard commands in emergencies.
Step by Step to fix your Mac

I currently have Photoshop elements 10 on my computer. I recently purchased PS elements/premiere 12. Can I load 12 over 10 or do I have to uninstall 10 before loading 12?

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