I currently run Design Premium CS5.5 on my work computer, and need to move to a new computer.

The current version was set up by a previous employee, so I don't have the installation discs or serial number.  Is there anything that can be done to make this possible?

properly install using the installation files and use your serial number to activate,
Downloads available:
Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5 | 4 | 3
Captivate:  7 | 6 | 5
Download and installation help for Adobe links  https://helpx.adobe.com/download-install.html
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • Design Premium CS5 Volume Licence

    Hi,
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    Its a long shot but is there anything I can do to get this back up and running - his company is obviously not trading anymore.
    Thanks in advance
    Paul

    I am sorry Paul for your loss.  Unfortunately it does not appear the transfer of license process was followed.  If you are able to contact the company to obtain the software asset then you can request the license by transferred to your possession.  You can find additional details at Transfer an Adobe product license.

  • Installing Design Premium CS5.5 Upgrade: What to do with CS5?

    I purchased the Win Design Premium CS5.5 Upgrade, installed it, and all seems fine... Except:
    Now I have both CS5 and CS5.5 installed.
    It was implied I needed to have CS5 installed to install the upgrade to CS5.5, but I sure don't want both.
    Question:
    If I uninstall CS5 - will it break CS5.5 (like one of the upgrades did a few years ago)?
    Should I close my eyes and click Uninstall and hope for the best?
    I've not found any docs or white papers referring to this.
    [update: I did find a couple of selected forum posts referring to using the Cleaner Tool,
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    Thanks in advance for any feedback
    system --->  Win7Pro64

    It was implied by the folks @ Adobe when I ordered my upgrade (DVD). If I uninstalled CS5 first then my extensions would not get migrated and my settings would not get imported (e.g. dreamweaver sites, etc).
    4 gig here, another 8 gig there * many years of upgrades = lots of disk space, and yes, size does matter.
    Were you thinking of offering some revelant advice to my legitimate query, or are you just pumping up those 19,000+ posting stats? My refined question for the community professionals is: 'Can I uninstall CS5 without breaking CS5.5, and if so then what is the best procedure?'

  • Design Premium CS5 installation problem on OS 10.9.2 Mavericks.

    I recently switched over to a new macbook pro and tried migrating everying over with the Apple migration manager.  While Photoshop and other products seemed to move over just fine, InDesign continued crashing everytime I tried to open.  I tried the suggestions to fix this with no luck.
    I have now uninstalled Design Premium CS5 and then downloaded it from: http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
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    I have my serial number, but it doesn't help me if I can't get the download to install on my machine...

    Hi Suzsav,
    Design Premium CS5 is not Compatible with Mac OS 10.9.2
    Please see the system requirement for CS5 in the below mentioned link.
    http://helpx.adobe.com/creative-suite/kb/system-requirements-design-premium.htm
    Thanks!
    Eshant

  • Link to download Adobe Design Premium CS5.5

    Hi there,
    I am looking for a link to download Adobe Design Premium CS5.5 to my new iMac as it doesn't have a disc drive.
    Can someone please point me in the right direction?!
    Many thanks
    Si

    Hi sjrickwood
    Please download CS5.5 Trials from below link : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
    Follow the instructions to Start your Download ...
    Use your Serial Key to Activate them ....

  • I am receiving a werfault.exe application error in windows 8.1 for design premium cs5.5

    Please help
    I am receiving a werfault.exe application error in windows 8.1 for design premium cs5.5.
    The product was previously installed on this machine and worked fine.  Today is did not load and said to re-install and I get the above error.
    Laura

    Without exact system information and the crash info nobody can tell you anything.
    Mylenium

  • . . . was wondering: Would you happen to know if, Adobe CS5 Design Premium in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new

    . . . was wondering: Would you happen to know if, < Adobe CS5 Design Premium > in compatible or incompatible with MS WIN8.1? I bought a new Dell XPS 9530 -- with NO CD drive. I copied my CS5 install disk to a Flash Drive, then ran the "install" on my new computer. I had the ownership S/N, so-o-o-o, CS5 installed and "seems" to respond well. PROBLEM: PhotoShop. The Menu Bar, the Commands, the Tool Bar, the Color Palettes, and etc., etc., are all real small on my display -- I would estimate they are about 1/3 of the normal size. Same problem with Illustrator. I've made all the Screen Resolution and Print-Size settings and nothing remedies the small display. (My working page is fine; it's just the display that is REAL tiny!!) Can you help me? Do you have any suggestions for me to try? Should I re-install from the internet? Am I forced to upgrade my application? I appreciate any comments you might have. Thanks. -- Dennis

    @saratogacoach,
    The key log entry is the following:
    Feature: Microsoft_VC90_CRT_x86_
    Action 10:31:26: PublishProduct.  Publishing product information
    [    5888] Thu May 06 10:31:27 2010   INFO
    .An error occurred during the installation of assembly  component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x80073712.
    Action  ended 10:31:27: InstallFinalize. Return value 3.
    First, see if this hotfix maybe applicable to your system
    http://support.microsoft.com/kb/946927
    or this one:
    http://support.microsoft.com/kb/902330

  • Error code 16- I re-installed Design Premium CS5.5 with no luck

    Hello,
    I can no longer open any of my Adobe applications. I am getting an error 16 message that reads "configuration error." I have uninstalled and re-installed the full Adobe Design Premium CS5.5 with no luck. When I re-instlled it I also got an error 213:5 message about resetting the SLStore and the Adobe folder.
    Nothing works.

    Unfortunately that didn't work. After pasting the command in the window I
    got this:
    sudo: /private/etc/sudoers is mode 0644, should be 0440
    sudo: no valid sudoers sources found, quitting
    MAC17-2:~ MAC1$
    Any suggestions??

  • How to re-install Design Premium CS5 onto new computer?

    I purchased the Adobe Design Premium CS5 as a download and now I cannot figure out how to install it to my new computer.

    Try http://forums.adobe.com/thread/1425541
    You will need your CS5 serial number.

  • When/how do i download the CS6 upgrade promised by deal on Creative Suite Design Premium CS5.5?

    Hello
    I purchased from Adobe Creative Suite Design Premium CS5.5 Student Edition. The deal Adobe had promised was a free upgrade to CS6 as soon as it became available to do so, if i bought the package before a stated date, i did so and installed it. My question is how (or when) do i access my free download of CS6 versions of the software contained within Creative Suite Design Premium CS5.5. My pruchase of the product hinged on this promised free upgrade so it is very important to me to find out how/when i can expect the download.
    yours sincerely
    Edward Dillon

    If you purchased CS5.5 within the offer period then you might have already been upgraded to CS6. However, you don't have to worry at all.
    For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
    Just let them know the issue, and they will help you out.

  • Can I reinstall Adobe Design Premium cs5.5 Student and Teacher edition onto another computer?

    Can I reinstall (deactivate on old computer and activate on new computer) Adobe Design Premium cs5.5 Student and Teacher edition onto another computer? If this is possible would I have to prove that I am a student again, send you the documents etc?

    Can I reinstall (deactivate on old computer and activate on new computer) Adobe Design Premium cs5.5 Student and Teacher edition onto another computer?
    Yes.
    If this is possible would I have to prove that I am a student again, send you the documents etc?
    You have a permanent serial number from when you did this the first time and that is all that is required.
    Mylenium

  • Can Adobe Design Premium CS5 be installed on Windows 8?

    I have Adobe Design Premium CS5 (purchased on Education discount) installed on two laptops, one of which is now dying. I need to get the CS5 onto my new laptop, which has Windows 8.
    1. Does CS5 work with Windows 8?
    2. What do I need to do? Do I need to uninstal CS5 from the old laptop first? (not sure it will work, as sometimes it doens't even start)
    3.  Do I use this place to download CS5 https://helpx.adobe.com/download-install.html? Will I be asked for the serial number and that's it? Or is there anything else I need to do?
    Thank you very much!

    Thank you for your reply. However, I still have problems.
    I followed the 'very important instructions' that you sent the link for; all fine up to the point of trying to download. I tried first using the link http://prodesigntools.com/all-adobe-cs5-direct-download-links.html and clicked on Download Now under the table of direct downloads - it installed the InstalConverter.exe fine. Then I tried to download File 1 and File 2 of CS5 Design Premium from the table but I am getting the following message for both:
         ACCESS DENIED. You don't have permission to access "http://trials2.adobe.com/AdobeProducts/MDIA/CS5/win32/DesignPremium_CS5_LS1.exe?" on this server.
    Could this be because the 2 licences have been already used?  (However, it might have done something, as I found an Adobe folder in my Program files containing Flash Player; unfortunately it doesn't seem to work so it probably is not in fact installed)
    I tried to deactivate the Adobe CS5 on my old laptop, as suggested but not sure how to do it for the whole CS5 package. Do I have to deactivate every CS5 component separately?
    I tried the download also via the other website - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html. The download of the zip file (file 1) got stuck about 75% through, giving a message that the zip file can't be opened...
    Please help!!
    Thank you.

  • Trouble installing Design Premium cs5.5

    I bought Design Premium cs5.5 on disk. I have a Macbook Pro, OS 10.5.8. I was able to install some programs, but not others, the installation logs did not help. Tried everything suggested in the help section. Called Adobe, when I couldn't copy the files to my desktop, they sent me a new disk. It seemed to work. Some  time later, I go to open Illustrator and it tells me I have to reinstall. It wouldn't install, so I tried to uninstall and reinstall. Ened up having the same problems I had to begin with, with both disks. I thought maybe it was my optical drive, and got a new one. Same problems. Everything installed but Illustrator, Dreamweaver and Flash. Checked disk permissions, set up another user, etc. If I try to copy the files to my desktop, I get an error. Any ideas?

    You have tried the two different discs and different drives and still you were not able to copy the content to the desktop.
    I would suggest to check the discs on the different computer , just to make sure the disc are correct. if they are contact Mac to get this think sort out.
    and you can download the design premium cs5.5  from adobe.com website as the trial and while installing you can use your serial number.
    , you can write the DVD with the setup downloaded from internet for the future use.

  • Help upgrading to CS6 from Adobe Design Premium CS5

    I have Adobe Design Premium CS5. Is there a way to upgrade to CS6 online? Does anything need to be purchased to do this?

    Yes, you need to purchase CS6 as an upgrade version (upgrades are not the same thing as updates). 
    Purchase CS6 products:
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

  • Hello, I have purchased Adobe Design Premium CS5 with Acrobat Professional 9.0 with Win License in 2010.  Same computer, doesn't work any more?

    Hello, I have purchased Adobe Design Premium CS5 with Acrobat Professional 9.0 with Win License in 2010. Last month, the software is deactivated and asked me to reinstall it, however, the serial number I have doesn't work anymore. The computer is still the same, operation system is also the same. Something must be wrong with ADOBE. Can you help to resolve? Or direct me to a right person and number? Thanks!

    I tried, the Design CS5 worked that way, but not the acrobat pro. 9.0. I will update with what I was suggested to download again from Adobe volume licensing site. Since my computer is at my work. This is the site I was referred to:  Adobe Licensing Website | Serial numbers | Orders | Accounts

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