I'd like to cancel my annual membership
Hello Adobe Support,
I bought the Creative Cloud membership (one-year) on 12/21/2014. On 01/17/2015 I received the email from you and has been told that my membership has been transitioned from paid to free beacause of my credit card payment failure.Now I'd like to cancel my annual membership. I'd like to know if you will bill 50% of your remaining contract obligation from my credit card each month or not? Now my membership is free. I am looking forward to your reply.
Regards,
Long Zhonghua
Roxallen I am sorry you have faced difficulties canceling your annual plan. You are correct you do need to contact our support team to cancel your annual plan. You can contact our support team directly at Creative Cloud membership support.
Similar Messages
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I would like to cancel the annual membership
I would like to cancel the annual membership.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Please cancel my annual subscription. I am still within 30 days and should receive the 100% refund. Thank you.
Roxallen I am sorry you have faced difficulties canceling your annual plan. You are correct you do need to contact our support team to cancel your annual plan. You can contact our support team directly at Creative Cloud membership support.
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I would like to cancel my annual subscription please
I would like to cancel my annual subscription please
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
Greetings. I would like to cancel my annual subscription for Adobe export pdf please.
Greetings. I would like to cancel my annual subscription for Adobe export pdf please.
Try here: Cancel your membership or subscription | Acrobat.com online services
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Hi
I want to cancel my annual membership for photoshop that i pay for monthly. I have followed the steps for cancellation but under my account settings photoshop is not listed to cancel? How can I stop the payments?Contact Adobe customer service to cancel the subscription
Contact Customer Care -
I am trying to cancel my annual membership, how?
However there doesn't seem to any way to cancel an annual membership online. I tried the chat button but it takes me in a loop, and there's no phone number.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I am looking to cancel my annual membership and receive my refund.
I am looking to cancel my annual membership to adobe creative cloud and receive my refund since it has been less than 30 days.
Try Cancel your membership or subscription | Creative Cloud
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I would like to cancel my annual subscription to Adobe Export PDF.
My name is Paula Vivona and I would like to cancel my annual subscription to Adobe Export PDF. It was very useful to me in my senior year of college. I have graduated and no longer need the service. Thank you so much.
Hi pvivona,
I have cancelled your subscription, and set the refund process in motion.
Your refund no.is 66202407.
Regards,
Florence -
I would like to cancel my annual subscription. I am still in the 30 day period. How do I do this? I need an actual contact person with a phone number or email.
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I need to cancel an annual membership to Creative Cloud.
I need to cancel an annual membership to Creative Cloud.
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I have Acrobat Pro and ExportPDF together. I would like to cancel ExportPDF (annual).
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
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WTF?!?! How can I cancel my annual membership???
Hi Guys!
I want to cancel my annual membership. I read the support sites and many other sites. No way.
I´m in month 12 of my membership.
"To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)"
So I followed the steps descriped under "cancel a month to month membership"
No way! WTF?!?
There comes no window "we hate to see you to go" blablabla...
It only comes a windows "We´re very sorry..."
What else can I do?
Thx in advance!The below mentioned order has been canceled & you will not be charged anymore.
Current Plan:
Photoshop-Fotografieprogramm
Account Activated:
21.02.2014
Regards
Rajshree -
How do i cancel my annual membership subscription, and switch to a month by month one.
how do i cancel my annual membership subscription, and switch to a month by month one.
Hi There,
Kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If the problem still persists Kindly revert with the below mentioned information.
OS version:
Browser Version:
Thanks,
Atul Saini -
How do I cancel my annual membership? is there a number to call? Thank you
is there a telephone number that I can call to cancel my annual membership? Thank you!
Hi mmantz11259,
I'm sorry that your subscription didn't work out for you. Here's the contact information for Adobe Customer Support:
Contact Customer Care
Best,
Sara
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