I'd like to cancel the subscription

Hi, I downloaded Creative Cloud but I don't use it right it now. Can I cancel the subscription (and start it later, for example)? Thank you.

Hi Vi_sandu,
Once you cancel the subscription then you may purchase a new subscription later on.
Please follow the below mentioned link to cancel the subscription:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
You may also contact Customer/Chat support:
http://www.adobe.com/support/download-install/supportinfo/
Regards
Gurleen

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I purchased a PDF Pack last November and I'm having problem combining pdf files into one with the subscription that I purchased. I have no idea why it's not doing this and therefore I would like to cancel the subscription. There is no other way of commu

I purchased a PDF Pack last November and I'm having a problem with combining multiple pages into a single PDF file. Please let me know why this is otherwise I would like to cancel the subscription

Hi aspenavenue,
I've checked your account, and there are no issues there. What happens when you try to combine files? Do you get an error message? I would love to help, if possible.
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I would like to cancel my subscription, I am within the 30 day initial period.

Dear Sir/Madam,
I would like to cancel my subscription, it seems very difficult to do so - despite still being within the initial 30 day trial period!!!

Hi Bev,
Thanks for the response - however I wish it were as SIMPLE as clicking on the link you supplied. I tried this myself before posting here. For someone who is attempting to cancel within the 30 day period - there is no automated button that one can click on. Instead you have to 'speak to an advisor' - for which there is a verrrry long
waiting time.
However I did perservere (after all, I was keen to avoid any billing charges) - Anyway when I did finally get through - I was offered all sorts of incentives to stay - until I had to ask if I had accidentally been put through to 'sales' instead of 'customer services'!!!
Anyway, I (think) finally managed to cancel - hope it all goes through as expected!!!
M

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Cancel Subscription
http://support.apple.com/kb/HT4098

I would like to cancel my subscription to the ADOBE SYSTEMS SOFTWARE 044-207-3650 IE service.

I would like to cancel my subscription to the ADOBE SYSTEMS SOFTWARE 044-207-3650 IE service. The payment was taken from credit card on the 26/10/2014. As I have not used this service since that date, I would like to request a refund of the 19.95 subscription fee. Thanks.

hola [email protected],
Por favor relacione a su problema.
¿Hay algo que te pueda ayudar?
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Florence

I purchased Adobe Export PDF Annual. The cost was 23.00 for the year but I don't need this so I'd like to cancel this subscription. How can I do this?

I purchased Adobe Export PDF Annual. The cost was 23.00 for the year but I don't need this so I'd like to cancel this subscription. How can I do this?

See http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-servi ces.html
[topic moved to Acrobat.com Services forum]

I would like to cancel my subscription asap thanks!

I would like to cancel my subscription ASAP
thanks

Hi Jerry,
Please contact the support through call/chat for the cancellation request.
Contact Customer Care
Regards,
Sheena

I would like to cancel my subscription immediately

I would like to cancel my subscription because I do not have Word to even export the files. Thank you

Hello, you can follow the steps mentioned here # http://forums.adobe.com/docs/DOC-1477

I would like to cancel the annual membership

I would like to cancel the annual membership.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I purchased the license of photoshop & lightroom for 1 year I guess it has been double paid. I would like to cancel the 1 of double payment. Where can i find the license?

I purchased the license of photoshop & lightroom for 1 year I guess it has been double paid. I would like to cancel the 1 of double payment. Where can i find the license?

You are likely going to have to contact Adobe Support directly by chat or phone when they are available.
Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Typekit - fonts usage after cancelling the subscription

Hello,
I currently have an Adobe subsription which allows me to use Typekit services for website development. I'd like to know whether using the fonts on my website after cancelling my subscription will be in any way considered a violation of the agreement.
Regards,
Elik

Hi Razora,
When we talk about Creative cloud, it is Yearly or monthly based subscripotion. As long as you pay, your Creative cloud keeps on working.
But if you will cancel the subscription, that means your services has stopped and you have stopped paying for your product.
Afterwards, you product will trun in to TRIAL mode and if you haven't used the TRIAL before, it will work for 30 days and then it will stop working eventually.
P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.
Regards
Srishti A

I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie

I would like to cancel my subscription for Adobe ExportPDF Subscription that I have just signed up for as it doesn't seem to work with my system. How do I do this ?many thanks suslucie

Hi Susan,
I checked using the email you provided, and there's no history of any orders under that email address. (Then, I removed your email address from you post, since this is a public forum and it's best not to broadcast contact information.)
I'll message you privately, and you can send along your email from Adobe if you'd like.
Best,
Sara

Possbile to use the products after cancelling the subscription?

Is it possible to use the adobe products, when I subscribe to a montly payment and cancel it after the first payment?
Like the Unreal Engine 4 subscription model? I subscribe once and won't get any frequently updates to the newest version, but still can use the version which I bought?

Hi Razora,
When we talk about Creative cloud, it is Yearly or monthly based subscripotion. As long as you pay, your Creative cloud keeps on working.
But if you will cancel the subscription, that means your services has stopped and you have stopped paying for your product.
Afterwards, you product will trun in to TRIAL mode and if you haven't used the TRIAL before, it will work for 30 days and then it will stop working eventually.
P.S. when using the adobe forums, please mark helpful/correct responses of Staff or helper, if there are any.
Regards
Srishti A

I'm a student, i have join the student plan already,but on that before i purchased the photoshop plan, now i would like to cancel the photoshop plan because the plan is duplicate and i have to pay more the monthly fee.

i'm a student, i have join the student plan already,but on that before i purchased the photoshop plan, now i would like to cancel the photoshop plan because the plan is duplicate and i have to pay more the monthly fee.

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If you need help from Adobe support try chat:
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

I'd like to cancel the membership. Joining a member ship was EASY but canceling is NOT.

I'd like to cancel the membership. Joining a member ship was EASY but canceling is NOT.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I'd like to cancel the subscription

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