I'd like to do Facetime w/ my parents, but I'm also stupid CLEAR user.

I am using CLEAR internet service..
At home, I cannot do facetime and I cannot even sign in.
Sometimes it connected, but never allowed me do Facetime w/ my friends.
It begins "Unlimit Connecting"
Everywhere (except for my house) is perfect to do Facetime, but it is NOT working at my house.
It works at Starbucks and even Chik-fil-a.
It feels like my internet service is worse than SB and CFA.
In that, CLEAR is the problem.
BTW, THEY DO NOT KNOW WHAT THE PROBLEM CAME FROM..
PLEASE ANY1 CAN SOLVE MY PROBLEM or HAVING SAME PROBLEM HELP ME!!!!!!!!!!!!!!!!!
HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Yesterday, I thought Router might be problem, so I bought a Apple Airport Extreme.
However, it did not work.. HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
MY WIFE IS BEHIND OF ME, THEN I CAN FEEL SOMETHING BAD..
HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PS:
PLEASE RUN AWAY FROM CLEAR SERVICE FOR BETTER YOUR LIFE..
I ALREADY CANCEL ON THE GO SERVICE.
THEN I AM TRYING TO CANCEL LAST ONE.
YEAH, I HAVE TO CHARGE CANCELATION FEE.
I KNOW BUT I CANNOT OVERCOME THIS UGLY SITUATION UNLESS CUT THE ROPE.
Here is my experience w/ one of CLEAR supporters,
please take a look carefully as your references.
Situation #1
I was in trouble w/ Facetime at home as well.
Step 1: Chat w/ Clear
Step 2: Blah Blah Blah (Email, phone no, account no., and what is my problems, etc..)
Step 3: Trying to put me through the other people that they call professionals
Step 4: on the phone w/ professionals
Step 5: Ask me, "What is your problem?"
Step 6: Explain again.
Step 7: Reply me, "Hold on. I am gonna reset your internet. Then, see what happen."
Step 8: Nothing..
Step 9: "Hold on."
Step 10: Here is phone no. 1-888-FACETIME, they probably know how it overcome.
Step 11: "We have no problem and Facetime might have some problems."
Step 12: Now I am here..
This is the way how they works..
Do not even try to chat w/ them..
They will let you have phone no..

First things first - Facetime works over 3G with a 3G wifi hotspot. - I know this because I use it every day.
Facetime isnt very user friendly, at all. I had to try multiple things before it started working.
#1 - Please repost in a calm manner. Using Facetime is not only awfully absurd, it's also pretty.... strange.
   If the iDevice is giving any errors - tell us.
    BOTH Facetime devices must be connected. Obviously, but you can imagine how many times I've had to check for this.
    Facetime needs to be enabled.
    Make sure everything is correct for the iDevice/Mac you are connecting to.
   Facetime is kinda hard to use. I'm a PC (PC is PERSONAL COMPUTER meaning Mac OS machines and Windows machines) tech and I can tell you it's not that easy. Calm yourself down, step back for a few minutes, and recheck the configurations. Facetime uses a pretty compressed format - so you can use it over 3G no problem - if you wanted to.
So check your configuration and get back to us.

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Goose

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http://support.apple.com/kb/ts4185
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I'd like to do Facetime w/ my parents, but I'm also stupid CLEAR user.

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