I'd like to join Creative Cloud but I live in Korea.
I excited when I heard about Creative Cloud and really wanted to join.
The problem is that service doesn't released in Korea.
Fortunetely, I have a visa credit card and available address in US.
If I join and use, Is it ilegal way to use software in Adboe License Agreement?
Thanks.
Hi there -
As long as all of your registration information is associated with a residence and credit card address in the US, you should be able to sign up for Creative Cloud in Korea. Note that this also includes creating an Adobe ID that uses your US address.
Here is a similar question answered by an Adobe employee.
Similar Messages
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Just joined creative cloud but....
I downloaded After Effects and it says it won't open with my system. I have a new mac running 10.9.1
See this for the patches needed for After Effects to run on Mac OSX v10.9 (Mavericks):
http://blogs.adobe.com/aftereffects/2013/10/after-effects-cc-12-0-1-update-fixes-crash-on- mac-os-x-v10-9-mavericks.html -
I would like to move 2 users to creative cloud, but maintain all the other users (myself included) on CS5. Can I still get the reduced monthly rate? What serial number should I use?
Hi Thomasjewell,
Yes you can avail the discounted prices even you are upgrading the product just for two users. You can use the serial number for your Creative Suite 5 product.
You can follow the link: https://creative.adobe.com/plans in order to purchase Creative Cloud for Teams product.
Let me know if it works or not.
Thanks,
Ratandeep Arora -
I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks
yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
I have just joined creative cloud just for Photoshop but it will not download?
I have just joined creative cloud just for Photoshop but it will not download?
We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
I would like buy a creative cloud 2014 for teachers and students (special offer 19,99 €), but i've already the Creative cloud of Photoshop 2014. Can I integrated or what can I do?
Make sure you have signed in with correct email address
Sign out, Sign in | Creative Cloud Desktop app
if the email address is correct then check your host file entries once
Sign in, activation, or connection errors | CS5.5 and later -
Lost Upgrade by joining Creative Cloud
I would like to join and use Creative Cloud. BUT, I own 2 suites, and 3 stand alone Adobe products (all of them are in the cloud). Here's my problem. Adobe has no exit strategy should I stay with Creative Cloud for 2-3 years and then decide to revert back to disk ownership. In that scenario, if I want to then upgrade my CS6 disks (what I currently own) to the latest version, I will have to pay a premium price to upgrade even though I have been paying for Creative Cloud all through those 2-3 years. I call upon Adobe to publish a policy that will allow a person exiting from Creative Cloud to allow upgrade to the newest version for the lowest upgrade price if that person was using the current version when they joined Creative Cloud. The disk version has value and should not lose value because I decide to use a new service for the same software. Until this issue is remedied, I will not consider becoming a Creative Cloud customer. Creative Cloud is perfect for the user that has never owned an Adobe product. They get the full monte for $50 per month and have nothing to lose. Those of us that have paid (and paid and paid) for licenses over the years do not want to lose that value.
Please make this a priority for the marketing team to solve.Guess the only caveat to this request is that exit strategies for the Cloud may become a non-issue if disk-based perpetually licensed products get discontinued by Adobe and they choose to go Cloud only for all products.
That's speculation at this stage but the Cloud is Adobe's preferred distribution channel for software.
It's just a matter of when. -
I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?
What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache -
Since I joined creative cloud, I have not been able to sync. Why the difference? Worked good during initial trial.
Also I had installed the Mosaic app for ipad before Lightroom mobile came out and I cannot seem to get rid of it. How can I get mosaic out? I have cancelled, I have deleted, I have looked through the files for visible remnants.The sync count is 60 and static. The total number synced so far is 500+. None have been synced from the ipad except for corrections made there on those already synced.
I have deleted the Mosaic app from all machines and checked the library folder and have contacted the Mosaic tech support and they have discontinued my subscription. I still get mosaic messages on initiating Lightroom and sometimes at closing.
I have not tried to sync fewer yet, but some catalogs that I have tried are smaller numbers. Initially, it did well on good connections. Nothing works on my home connections over satellite. -
When I try to join creative cloud as a student it brings up an error.
Whenever I try to join creative cloud as a student it brings up an error when I try to enter my institution."We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support." Without entering this information I can't purchase anything. I've logged out and back in and that doesn't work.
Hi there
It looks like your order has processed successfully.
Please let me know if you still have issues.
Thanks
Bev -
Who can I thank at Adobe for the 117 spam emails I received in 24 hours since joining Creative Cloud? I've tried changing my contact information but it keeps reverting back.
Should I just cancel? Please any suggestions welcome.Unwanted Email notices
Click your avatar picture near the upper right corner (slightly to the left of the pencil) and select PREFERENCES then set all Email Preferences to OFF and click Save at the bottom left
AND
Another new feature is that Jive7 is oriented toward social networking... so every time you start or reply to a message you are automatically added to a FOLLOW list... meaning you receive a notification of every subsequent message in that thread
Click the FOLLOW link at the upper right and select STOP FOLLOWING... and don't click the link again to check your status, as you will then be added to the CONNECTIONS STREAM and you will have to uncheck that option as well
And, after you post in a message thread and select Stop Following, you need to do it all over again the next time you add a reply to the same message thread, since EVERY POST adds you to the automatic Follow list -
Server busy issue since i joined Creative Cloud
I had Lightroom 5 and then joined creative cloud and have been having issues ever since i signed up. Every time i start lightroom i get a server busy error for hours on end.
A fix to Lightroom's “Server Busy Error” on a Windows 7 64 bit computer:
I see in the discussion threads there are a LOT of frustrated people over this Server Busy issue, so I hope this helps someone. This is what Adobe tech support had me do, which fixed my problem. I got through on the phone right away, and the fix took no longer than 20 minutes to determine, with the support person remoting into my computer.
I already had Lightroom 5.6 installed through my Creative Cloud subscription, and it had worked for a few weeks for me, although with increasing problems with the Server Busy box popping up. I was able to get rid of it by switching to Switch and Retry, but eventually it locked me out entirely.
Tech Support told me the problem was a permissions issue.
Try the following and see if it solves your problem:
In C:\Program Files (x86)\Common Files\Adobe, find the SL Cache folder and move it to your Desktop.
In C:\ProgramData\Adobe, find the SL Store folder and move it to your Desktop.
R Click on your Lightroom icon and “Run as Administrator”.
If it opens correctly, that shows it is working now.
Close Lightroom and reopen the application normally.
Refer to:
Error Message Server Busy During Startup
Error on the activation server
Re: Server Busy - Lightroom locked up
Regards
Rajshree -
Have Creative Cloud but Photoshop Keeps Telling Me It's a Trial
I've had Creative Cloud for about 6 months with no problems, then yesterday when I opened Photoshop, a window appeared telling me that it was a trial version. Anyone else have the same problem? If so, how do I fix? Do I have to reinstall Photoshop? (This isn't happening with any of the other apps.)
I've been having the same issue on a Mac. 10.7.5
In my case, owned Photoshop CS6 for months, got Creative Cloud which somehow snuck CS6 extended in on me (never wanted). Now every time I open CS6 it asks me if I would like to continue my "Free Trial" or Join Creative Cloud services. just got an email yesterday that my Creative Cloud payment (automatic) wass received once again and thank you. I have confirmed that I am still in good standing on the website several times. Today it says I have 10 days left for my trial use of Photoshop. WTF
The real pisser is that I called to speak to someone the other day, Creative Cloud Support, the message said I would be on hold 35 minutes (give me a break), I was on hold 50 minutes and my call was still unanswered. -
I have a full Team subscription to Creative Cloud, but type kit does not allow me to use some fonts. Do I have to pay extra to have more fonts available to me?
Hi drewacg,
I'm sorry that you ran into trouble with this. Are you the administrative contact on your Creative Cloud team subscription? The admin user doesn't receive the same set of services as a full seat, so you will have a Typekit Trial plan instead of the Portfolio plan.
You have the option of upgrading to the Portfolio level, though. If you would like to do that:
1) sign in at https://typekit.com/login with your Adobe ID and password
2) visit typekit.com/plans, and select the "upgrade" option underneath Portfolio
Your Typekit plan upgrade will be billed separately from your Creative Cloud payments. The Portfolio plan is $49.99/year.
I hope that this helps! If you have any questions, please feel free to send your Adobe ID information to [email protected] and we can look into it further for you. Best,
-- liz -
I bought creative cloud, but it still keeps in trial version
I bought creative cloud, but it still keeps in trial version. and I click "Join Now" on photoshop startup window, it will forward me to buy creative cloud. I can't find any place for register or enter serial code, I don't know how to do, please help! Thanks!
I tried to find it everywhere and don't see "license this software", I m using Mac OS X 10.9.5
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