I deactivated my account in May but I was charged again.. What is going on?
Hi, my number is currently deactivated because I am overseas for the moment (I believe the date of deactivation was sometime around mid-May).
A couple of days ago, I received an e-mail saying my balance is past due. From what I recall, since my deactivation I would not be charged any more. And at the point of the deactivation, I did not owe anything. I am very shocked and surprised as to where these numbers came from.
Also, to address this issue, I tried logging on to the website for live chat using my number, but the page indicated that such number does not exist. Can someone tell me a verizonwireless representative's e-mail address or guide me to them on this forum? Thanks
We can get to the bottom of this! I just sent you a follow request, sashimi01! Please follow me back and send me this information.
I am looking forward to hearing back from you!
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport
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