I deactivated my student edition of CS6 Design and Web Premium, go to activate it on my new computer and serial code is invalid.

I downloaded the design and web premium, and entered a serial code to start it as the full version. However, after the install, it asked me for my serial code again. I entered it, and it didn't work. I tried registering my serial code on the adobe site, and it says it's invalid. My school gave it to me last year and it worked fine on my old computer. In that time, creative cloud came out and trials stopped being available as they were before. How I got it before was installing the trial, then activating it with my code. I have a PC and am running windows 7. My laptop is old and really just not up for the games I play or designing anymore, so I built a desktop. Successfully deactivated it, why can't I get it on my new computer? I am able to open the software as a trial, but I want to activate it. The error message I get in-program is "this serial number is not valid for adobe indesign/photoshop/illustrator CC 2014." Any suggestions?

if you're being asked for two serial numbers, you're probably using an upgrade serial number at the first prompt and the second prompt is probably for the serial number of a previous version.
otherwise, Error "The serial number is not valid for this product" | Creative Suite

Similar Messages

Upgrade CS5.5 Design Standard (Student Edition) to CS6 Design Standard (Student Edition) ?

Hello everybody,
in 2011 I buyed the Creative Suite 5.5 Design Standard (Student Edition). Is it possible to uprage this version including Photoshop, InDesign and Illustrator, to CS6 Student Edition with the these programs?
Thank you very much,
MediaMarv

Hi MediaMarv,
Student edition software is already at a discounted price and not eleigible for an upgrade.
You can though buy a new student version of CS6 software.

Error: Upgrade von CS5 Design Premium auf CS6 Design und web Premium

Hi, ich möchte ein Upgrade CS6 Design&Web Premium auf meinen iMac(Macosx 10.6.8) installieren. Habe aktuell noch CS5 Design Premium auf dem Rechner. Starte installation von CD, muss die Seriennumer von CS6 eingeben. Es folgt die Meldung" Die angegebene Seriennr. ist zwar gültig, auf diesem Comp. wurde aber kein als Berechtigungsnachweis geeignetes Produkt gefunden". Daraufhin wähle ich aus der vorgegebenen Liste mein Produkt (cs5 Design Premium) aus und gebe deren Serienummer ein. Daraufhin folgt die Meldung "Die Seriennr. gilt nicht für ein komaptibles Produkt. Geben Sie eine andere Nummer ein." Beide Creative Suites habe ich unter meiner Adobe-ID online registriert. Vielen dank vorab

Support per Webchat kontaktieren. Völliger Schwachsinn, bei sowas im Forum rumzuposten - hier gibt's nur User, keine Adobe-Offizieleln.
Mylenium

Adobe CS6 Design and Web Premium unable to activate after reinstallation of Crashed Desktop PC hard disk.

I tried reinstalling and activating my copy of Adobe CS6 after my Desktop PC hard disk crashed. I was not able to deactivate that copy since the Hard disk crashed making even booting to windows impossible. Please advise how I can activate this copy on my desktop PC.

Thanks! this just what I was looking for since I was just looped around when I tried looking for solutions on Activation & Deactivation Help
Thanks to your link, I was able to chat with an adobe tech support and my activation issues was solved FAST!

Cs6 design und web premium ohne c++ installieren?

Hallo, mein Rechner musste neu aufgesetzt werden und nun versuche ich seit TAGEN!!!! meine Adobe Programme wieder aufzuspielen. ABER: Exitcode: 7 = c++ 2010 x86 geht nicht zu installieren, obwohl es schon als neueste Version auf dem Rechner ist. Alle Tipps von Adobe fruchten auch nicht und auch 3 Stunden mit meinem Administrator brachte keine Lösung: hat bitte bitte Jemand eine Idee, wie ich dem Setup-Programm sagen kann, dass ich OHNE die c++ Komponenten installieren möchte????

Alles schon probiert:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 {9E0AF030-AC6B-11E0-8837-00215AEA26C9} -----------
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x86). Please try installing it by double clicking on the executable at "D:\Temp\Adobe 2014\Adobe CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
Auch den Tipp der in der Fehlermeldung gegeben wurde habe ich befolgt.....

Help downloading creative suite 6 design and web premium, download box just opens in a new tab when I try to open

any suggestions? I waited over an hour for the download to complete and once I hit open it just opens the download again in a new tab, I'm currently running on windows 8

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

So many MBs!!! The download bar for the Adobe Photoshop CS6 Design and Web Premium is 4,565 MB!

Can the Adobe Photoshop Trial Version of CS6 Design and Web Premium really take up over 4500 MB of space and take 2 hours to download???

Yes, it can.
Mylenium

Creative Suite 6 Design and Web Premium will not Reinstall: Says Serial Number is not "Valid"

Chat support has been no help. I uninstalled Creative Suite 6 because I was having issues with some of the software and hoped that a reinstall would solve the problem. Now the software will not reinstall. It takes me to the validation screen where it asks for the serial number and says "We are unable to validate this serial number for CS6 Design and Web Premium. Please contact customer service," when i type the serial number in. I have now gone through THREE chat sessions with "customer support" in which they have sent me a link to download the same program, and it would not reload because of the serial number, and then have walked me TWICE through a multitude of tasks that have not solved the problem. They keep asking me the same questions again and again, ignore my own questions to them, and cannot give me any information that actually helps. The phone system will not support Creative Suite. I NEED this software to reload as I've already missed one publishing deadline and will miss another if I cannot use this software, which, at the moment, seems to be a $350 coaster.
This is the same disc I used to install the software originally. I installed it on my old laptop and used it there without incident until my new laptop came (a period of about two months). I then Uninstalled the software from the old lap top and installed it on the new one, again, without incident. When I found that the icons for switching between tools in Photoshop and Illustrator were so small I could not see them, and they seemingly could not be adjusted within the program, I uninstalled the software, and at this point is when the software would not reinstall on the same computer it was on in the first place. My software is official, on a physical disc, and registered to my account with Adobe. What do I do? I just opened this press five months ago, and I cannot justify a Creative Cloud membership with the amount of work I'm actually putting out at the moment, and especially not with the terrible customer service I have been receiving so far.
Please help.

If you never deactivated, and neither did they, then that is likely to be a reason for not being able to activate again. Contact them thru chat and ask them to reset your activations.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Design and Web Premium Trial??

Since yesterday each time I start PS6 I get a splash screen that my trial of Design and Web Premium expires in 29 days. My license code for CS6 is not recognized. However, I can use PS6 normally, once I get rid of the splash screen. What should I do?
Thanks

OK en Français.
Depuis quelques jours chaque fois que je démarre PS6, je me trouve confronté d'un message me disant que ma période d'essai de Design and Web Premium se terminera en 28 jours. Quand le met mon code de CS6 il n'est pas reconnu. Pourtant PS6 fonctionne normalement. J'ai une version tout à fait normale et légale de CS6 depuis 1,5 an.
Qu'est ce que je peux faire?
Merci

Upgrade CS6 Design & Web Premium Student Edition to CS6 Master Collection Student?

Hi, is it possible to upgrade the CS6 Design & Web Premium Student Edition to CS6 Master Collection Student?

No.
Student and/or educational versions of Adobe software are not upgradable to other student and/or educational versions. These versions are already exceptionally discounted.
- Dov

Student edition of CS6

I purchased the student edition of CS6 and need to provide my proof of eligibility, how do I do that? I am a current college student, but where do I go to register my software so I can use it?

Hi,
This page has the information that you need. Can you check and get back if you still need more info?
http://www.adobe.com/africa/education/students.html?marketSegment=EDU&showEduReq=no
Thanks,
Preran

Reinstall design and web premium student edition

reinstall design and web premium/student edition

is there a question?
if so, you might need to indicate the version and os.

File type icons in CS6 Design and Web Premium

Hello everyone.
I am running Windows 7, 64 bit. I have recently upgraded from CS5.5 Design Premium to CS6 Design and Web Premium.
I the process, I lost the association of file types (such as .psd) with their relevant programs, which I have now recified.
However, the filetype icons that are associated with each program, in most cases, don't seem to have assigned themselves to their respecitive icons. For example, .psd files now show as a white document with the blue Ps square icon in the centre, and the same for InDesign etc. Oddly, Illustrator has worked and has assigned it's icons correctly.
For example:
I can't find a method of editing specific file types icons - even then, I wouldn't know where to find the particular icon sets.
Any ideas?
Thanks in advance either way.

I used the CS Cleaner (http://www.adobe.com/support/contact/cscleanertool.html) and followed the steps its really easy.. but ur gonna have to re install you Creative Suite all u do for the cleaner is open it up then select english (e) ->enter->Agree (Y)->enter->All (1) (which is the first option for a full clean i guess)->enter->Product Number its just basically asking you to input your choice number again (1)->enter and should tell u its all done then after u install CS again go to start-> default programs->associate file type->.psd for example->double click it and select Photoshop even though its probably already selected >.< but just do it again cuz it will refresh all the files on the coputer and whala you should c the correct file dysplay Heres pictures of my files before and after as proof

My adobe Design and web premium CS6 suddenly started to run as a trial.

Hi All.
My adobe Design and web premium CS6 suddenly started to run as a trial. I tried to follow the deactivation procedure specified at the adobe website, but the deactivation option is not appearing on my software HELP menu. What could I do to solve this problem. If I uninstall the software, will it be possible to install again with the same key product? thanks Fernando

Revert to trial http://forums.adobe.com/thread/763545
-http://forums.adobe.com/thread/763334
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-Mac http://helpx.adobe.com/creative-cloud/kb/launch-trial-being-licensed.html

CS6 Design and Web Premium...functionality

Can CS6 Design and Web Premium be used to open and edit PSD files?
Thanks.

Moving this discussion to the Photoshop General Discussion forum. You can edit PSD files using Photoshop CS6 which is included as part of the Design and Web Premium suite.

I deactivated my student edition of CS6 Design and Web Premium, go to activate it on my new computer and serial code is invalid.

Similar Messages

Maybe you are looking for