I deleted all my messages, yet in my usage it still says saved messages? How do I permanently delete them to free up space? Thanks!

If you've already deleted your messages and it's saying this, that means you have corrupted data.
Sync your contacts & calendars to iCloud, copy your photos to your computer, and then restore the phone & set it up as new (don't restore your backup). Thats' teh only way to get rid of this.

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This u2 album doesnt wanna get deleted out of my phone i hid it from my itunes and switched off the the all music thing out of my music setting but 2 songs still in my playlist how do i permanently deleted out of my life period

this u2 album doesnt wanna get deleted out of my phone i hid it from my itunes and switched off the the all music thing out of my music setting but 2 songs still in my playlist how do i permanently deleted out of my life period and for some reason it wont let me slide it to the left

To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them.

I deleted all my pictures on camera roll and it still says I'm using 6.6 GB

I deleted all my pictures on my Ipad for more space and it still says that I am using 6.6 GB on photos. I've seen a lot of posts on this, but still can't come to any solution. HELP!!! Thank you so much for any help offered. It's driving me crazy!

Ssrough wrote:
I then restored my iPad and they gave me the option
To restore my apps, which I did.
I believe that is not exactly correct.
You get two options - restore as new, or restore from your backup. You chose to restore from your backup, which is very different from "restoring your apps."
Try it again. This time, restore as new, and then manually add your apps back in by redownloading them one at a time.

My messages usage says I have 2.9GB of (saved) Messages. Thing is I have not 1 saved message, I delete them all. How can I clear this usage?

My messages usage says I have 2.9GB of (saved) Messages. Thing is I have not 1 saved message, I delete them all. How can I clear this usage?

AnAfromHi wrote:
My messages usage says I have 2.9GB of (saved) Messages. Thing is I have not 1 saved message, I delete them all. How can I clear this usage?
Firstly you DO NOT have to do a factory reset / wipe device, it is simply not required to get the space back!!
Mine had 3GB and I just got rid of it all, here is how:
METHOD ONE:
Make a backup in iTunes
open iBackupBot (Google it)
Go to the relevant backup
Click on Multimedia File Manager and click on the other Multimedia files tab
Sort by filename by clicking the Filename tab
Find MediaDomain/Library/SMS/Attachments and highlight all of them, then press delete. You can also click to export to a folder of your choice, if you want to save them that is.
Then go to System Files>MediaDomain>Library>SMS>Attachments
They will be all listed here, highlight them all and press delete
Then just restore that backup using iTunes!
Tadaa! Space recovered, your messages are still there but without the attachments! METHOD TWO:
Backup your device in iTunes and then to iCloud
Go to Settings>iCloud and toggle Documents & Data to OFF
Then do a 2nd backup to iTunes and iCloud
Then restore the device from iCloud and the message attachments should be gone, turn Documents & Data back on again in the settings
PLEASE NOTE: Method two is a much longer process but some users may feel more comfortable with this method.
P.S You may want to make two backups in case you get any of the above steps wrong, but it is simple to follow the above and not do anything wrong!
P.P.S You could also just go through every single conversation and delete the attachments one by one, but if you have hundreds or thousands of attachments, this will take a VERY LONG TIME!!!

The bar that says sending message wont go away it just keeps saying sending message yet all the messages are gone and recieved and it just stays there, ive tried restarting booting, syncing everything i cant think of

the bar that says sending message wont go away it just keeps saying sending message yet all the messages are gone and recieved and it just stays there, ive tried restarting booting, syncing everything i cant think of

Double tap the home button to bring up the multi-tasking bar, tap & hold any icon until they all start to wiggle, tap the red minus sign & close every app listed, tap home button when finished. Then reset your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I n

My 16gb iPhone 4S keep tell me that my storage is almost full and I don't have enough space for any upgrades. I don't have any music or videos on my phone. I deleted all old emails, texts, contacts and apps but still nothing. When I check my settings, I noticed that my Instagram is at 732mb and it keeps rising. Now it's at 814mb. Please help!!!!!

What is the precise wording of the message that is occurring?
Are you attempting to update via iTunes on a computer or over the air on the device?
How much free space is actually on the device?
If updating via iTunes on the computer, how much free space on the computer?

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

So I deleted all my apps pictures music etc. and it's saying I have 1.4 GB available where is that space coming from

So I deleted all my apps pictures music etc. and it's saying I have 1.4 GB available where is that space coming from ? Please help

Check your Videos and your text messages - if there are any pics or videos in text messages, they can take up a lot of space.

I keep getting a Warning that I'm running out of disk space. Even after I deleted all of my photos and e-mail I still show 0 available. Please help!

I keep getting a Warning that I'm running out of disk space. Even after I deleted all of my photos and e-mail I still show 0 available space. Please help!

Correct KiltedTim the iPhone does not have a disk drive, and it does give an error message about running out of disk space. I'm here searching for how to clear it and/or what causes it. A friends 8gb iphone 3G has started giving her that message. It is not jailbroken, has no videos, 400 songs, 20 apps. The system information says there is 0 bytes free. There is 4.6 Gb of "other" data taking up the remaining free space. None of the few apps on the phone I expect would take up that much space with data. Even her emails and saved text messages shouldn't fill 4GB. New iPhone coming in the next couple of days. Easiest to just reset the old one after the upgrade and redownload the apps to make sure not to mess things up.

ITunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr

iTunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr. Is there a way to find it all again???

Hey there MotherMarthaMayhem,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that may help you find the media that recently went missing from iTunes on your MacBook Pro.
iTunes: Finding lost media and downloads - Apple Support
Cheers,
-Jason

I deleted all my playlists provided. However, they are still on my Ipod Touch. Now, when I sync my Ipod with Itunes then the lists are copied back into Itunes?

I deleted all my playlists provided. However, they are still on my Ipod Touch. Now, when I sync my Ipod with Itunes then the lists are copied back into Itunes?

A playlist takes up almost no room. A few kB at most.
It is simply a list of songs in the library
Do you want the playlists or not?
Now, when I sync my Ipod with Itunes then the lists are copied backinto iTunes?
Do you want them copied back into iTunes?

How do you permanently delete apps from all your mac products (MacBook Pro, iPad, iPhone), how do you permanently delete apps from all your mac products (MacBook Pro, iPad, iPhone)

how do you permanently delete apps from all your mac products (MacBook Pro, iPad, iPhone)

They are not taking up storage space. Apple knows you installed them at one time (="purchased", whether you paid money or not), and merely keeps a list so that if you wish to reinstall any of them on this or a future device, you can. This is useful if maybe you deleted them due to space constraints, and now have a device with more memory and wish to reinstall.
It's also useful for taking a trip down Memory Lane looking at all the useless apps you installed once then immediately deleted once you realized they were total garbage ...

How do I permanently delete music files from itunes AND my computer (without going to the folder to delete each item)? It's a windows system. I've tried 'reset all dialogue warnings' as I've been told to do but no luck. Files are still in Itunes folders.

How do I permanently delete music files from itunes AND my computer (without going to the folder to delete each item)? It's a windows system. I've tried 'reset all dialogue warnings' as I've been told to do but no luck. Files are still in Itunes folders. I would really appreciate help!

Solved! Music was in Itunes folder but not in Media folder within that. It doesn't seem like a very user friendly system so far!

I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?

I created an iMovie using pictures from my camera roll, I exported the movie to the camera roll and then deleted all of the pictures. Now I can't get the movie to play. Did deleting the pictures cause my IMovie to disappear? How can I get my movie back?

Download and open this program, lets you look around your I phone as if it was a disc drive, might find em in the iphones drive.
http://www.macroplant.com/iexplorer/

My billing address is correct, but the i keep getting that my security code is incorrect and can't download apps. I have re-entered all of my information in my account, but still get error message. How to over-ride?

My billing address is correct, but the i keep getting that my security code is incorrect and can't download apps. I have re-entered all of my information in my account, but still get error message. How to over-ride?

If you have American Express, your 4-digit security code is on the front. If you have VISA or MasterCard, your 3-digit security code is outside the signature block on the back of your credit card. It happens to me also.

I deleted all my messages, yet in my usage it still says saved messages? How do I permanently delete them to free up space? Thanks!

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