I deleted my old email address and now I can't acess icloud because I can't remember my password to the icloud account. It is not allowing me to log in obviously and now my old email is showing under the settings now do i need to reset the iphone?
I deleted my old email account and when i went to change everything on my iphone it still shows the old email even though i created a new apple id. I also can't remember the password and now can't access icloud. Do i need to reset the phone?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.
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Using FaceTime http://support.apple.com/kb/ht4319
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The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
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Likely a batter problem since high temperatures destroy a battery. I wold make an appointment at the Genius Bar of an Apple store to see what they say. It is free except for your time.
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Click here and request assistance.
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Double tap with 3 fingers. You've accidentally enabled the zoom feature. You can then turn it off: Settings>General>Accessibility>Zoom
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The following error comes up when I try to install the updated Firefox:
"The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again."
When I follow the instructions in the error message, it shows that my user name has read and write access. There are a couple other items that are read only. I tried to change this to read and write, but the Sharing and Permissions options are greyed out and will not let me change them. What is the work around for this? I would really like to install the new firefox.
Thanks.Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default('''This will NOT delete profile info such as bookmarks and history'''):
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you. -
Dear Mr./Mrs.,
I had an iPhone 4 , then I bought iPhone 5s , I faced a problem when I started installing any new application other than I already had on my iCloud , I was asked to enter my password of my apple account and I entered it correctly , then I was asked to answer two questions , but I forgot the answers !! I click on forgot the answers , they send me check your email , I check my email and they send me the password that I have already entered not the answers of the questions ! How can this problem be solved ?! Hope to take my message into consideration.
Yours sincerely,
Hesham.Welcome to the user to User Technical Support Forum provided by Apple.
For your issue...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
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