I deleted the Photoshop trial and then bought the subscription
Hello, and thanks in advance for any help that I receive. Today my Photoshop trial expired, so I deleted Photoshop from my system. I then went and bought the photoshop single app subscription, but I can't download the product because Creative Cloud thinks I have it on my system already. When I click on the download button after I purchased the Photoshop subscription, my Creative Cloud comes up and says that Photoshop is installed and up to date. The Creative Cloud doesn't know that I goofed by deleteing the Photoshop trial. How do I download the Photoshop I just boughtt?
Hi Jeremy1985,
Please follow the steps
Step 1: Sign out and sign back in from to creative cloud and see if that works else try step 2.
Step 2: Run the cleaner tool from the below link.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Regards
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