I did a reset on my iphone 4 now it's stuck on the connect to itunes screen.. I've tried EVERYTHING. please HELP!!!

I did a reset on my iphone 4.. now it's stuck on the connect to itunes screen.. I have tried EVERY troubleshooting thing on the apple site. I've reinstalled to a later date of itunes. I've rebooted.. please HELP!! iTunes stopped recognising my iPhone after I undated hence the reverte back to an older iTunes version. My phone's cord is fine it will charge in the wall on the dock as well iTunes just isn't recognising it?!?!

iTunes will also NOT recognize my iPod Touch.. I've reinstalled iTunes several times on all THREE of my computers to the same result.. I'm going insane.. The newest iTunes has made it a real hassle!! Before I updated my iTunes both connected just FINE!! Now neither my computers (3 of them) or iTunes will recognize the iphone4, or the iPod Touch. The threads that people are posting to go back to the SAME 6 troubleshooting steps aren't really helping. ANYONE else had the same problem but was able to resolve?? A little desperate here!! HELP!!

Similar Messages

  • Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
    Rebeccaspe31, were you able to resolve your issue? If so how?

  • HT6502 I have the iphone 4s. I have tried to update my phone & its now stuck on the connect to itunes screen. Ive tried to restore also. & i still get a error for both of them. I have the latest version of itunes. Ive done all the other steps. Not working

    I have the iphone 4s. Ive tried to update my phone & its stuck on the connect to itunes screen. Ive tried to even restore my phone then update & i still have a error for both of them. I have the latest version of itunes & went through all the other steps. Its still not working & stuck on the connect to itunes & im growing extremly fusterated.

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

  • After trying to restore my iphone 2g, it is stuck on the connect to itunes screen

    after trying to restore my iphone 2g, it is stuck on the connect to itunes screen.
    I am using it without phone service.
    I connected it to my conputer and followed the activation steps.
    then it took me to the sync screen where in the middle of the sync itunes said "iTunes could not backup iPhone because the backup session failed"
    all through this the iPhone is stuck on the connect to iTunes screen

    Come on now, someone must know how to fix this.

  • I tried restoring my iPod, but it told me it was unsuccessful. Now it's stuck at the connect to iTunes screen. I've tried holding the home and lock buttons, just until the unit turns off, and until the unit restarts. What do i do?

    I tried restoring my iPod, but it told me it was unsuccessful. Now it's stuck at the connect to iTunes screen. I've tried holding the home and lock buttons, just until the unit turns off, and until the unit restarts. What do i do? iTunes wont even recognize that an iPod is connected.

    Try to connect in reocvery mose, explained in this article:
    iOS: Unable to update or restore

  • I tried upgrading my iphone 4 to the 7.0.2...now it is stuck on the "connect to itunes screen." even when i connect to itunes, nothing is happening.

    I tried upgrading to 7.0.2 on my iphone 4 but it wont come off of the connect to itunes screen...i even installed the upgrades for itunes on my computer and still nothing...

    kla311 wrote:
    ... installed the upgrades for itunes on my computer..
    And that is version 11.1  ?
    kla311 wrote:
    I tried upgrading to 7.0.2 on my iphone 4 but it wont come off of the connect to itunes screen...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • My iPhone is stuck on the connect to iTunes screen after I tried to reboot it, help!

    HELP! I tried to reboot my iphone because it was being a bit slow so i held down the power and home button at the same time for a bit and it rebooted successfully but the connect to itunes screen appeared and i have been worrying to **** as to what i should do, i do not want to delete any of my stuff, help me get rid of this please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i'm really worrying !!!!!!!!!!!!!!!

    You need to Download ios 7.0.2 ipsw file for iphone.If you kindly suggest your iPhone 5 model written on back of iphone eg Model A1429 or A1428 and i shall give you the download link for the software.

  • Help. Updated to ios7 and itunes 11.1 but now I'm stuck on the 'connect to itunes' screen

    I backed up my phone on itunes before I began this process. I downloaded itunes 11.1  While downloading ios7 I had an error message which was likely due to the limited memory space available on my laptop..(I cleaned some stuff up and it downloaded)  When I plugged my phone back in it said it was in recovery mode.  I restored my phone and saw that all my apps and music loaded.  Then it synced.  I tried to swipe the "hello" screen but was taken to the choices:
    1. Set up as new iphone  2.  restore from icloud backup  3.  restore from itunes back up.        I have never done an icloud backup and I DID do an itunes backup today so I selected option 3.  This is where I'm stuck.  It says "connected to itunes' and won't let me do anything else. 
    (I have restarted my computer, restarted the phone, did the recovery/hold the button down thing, restored it to another point from today etc...)
    Any suggestions would be appreciated ..need phone tomorrow!!

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work

  • I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?

    I have updated and restored my iphone and now it wont go bask the connect to itunes screen what do i do?

    So what happens when you connect to iTunes?

  • Transferring info. from my old iPhone 4s to iPhone 5c but now my iPhone 5c is stuck on the connect to itunes screen

    I was in the process of backing up my iPhone 5c when iTunes asked me if I'd like to update my iPhone. I agreed but I guess there was a problem when updating because it showed an error screen then everything stopped. Now my iPhone 5c is stuck on the connect to itunes screen. I've tried everything to try and fix this problem. Holding the home/power button and trying to restart, uninstalling/re-installing iTunes and nothing has worked so far. Please help!!

    You will need to connect your iPhone to your computer and restore it using iTunes.  If you are unable to do so, you will need to bring your phone to Apple for evaluation.
    Best,
    GDG

  • TS3694 I have an old iphone 3g. However I dont use it as a phone but as an ipod. Since its the oldest version, I tried updating it to the newest version that all the iphones seem to have. I tried to restore it but now it's stuck on the connect to itunes m

    I have an old iphone 2g/3g.  However I dont use it as a phone but as an ipod. Since its the oldest version, I tried updating it to the newest version that all the iphones seem to have. I tried to restore it but now it's stuck on the connect to itunes menu. An error appeared with the error #: 1015. What should I do. Getting a new one is not the answer Im looking for. What should I do?

    The 3G stops at iOS 4.2.1 does not support abve that level .
    Nothing you can do

  • HT201263 My iPhone 4 is stuck on the "Connect to iTunes screen" after trying to update to iOS 7.0.4! Help!

    I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
    I have:
    -Restarted my computer
    -Updated iTunes to most current version
    -Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
    -Turned on, turned on and held home button (nothing happens)
    -My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
    I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?

    I was able to restore my phone!!!
    I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
    Solution:
    After trying EVERYTHING this is the ONLY thing that worked-
    I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)

  • I have an iPhone 3g 8GB model. Stuck on the 'connect to iTunes' screen after update of 4.2 iOS. Solutions please?

    I did the 4.2 update on my iPhone 3g. But after downloading and updating it, the phone is now stuck on the 'connect to iTunes' screen and does not move further. Tried the recovery mode operation also, but everytime in the end, it hangs at the end and shows the ''We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.' I tried all the usual suggestions of updating iTunes version and updating the Windows updates, but no luck. Even uninstalled the anti-virus. Please help.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • My Iphone is stuck at the "connect to Itunes" screen and in Itunes itself it only shows a blank screen.

    While fully restoring my Iphone it is stuck at the "connect to Itunes" screen and in Itunes itself it only shows a blank screen.
    I already tried different computers and tried a DFU firmware restore. My iphone is not jailbroken or some.
    It does just have a new screen due the fact it was broken.
    Sometimes Itunes says my iphone is damaged, sometimes it only shows a blank screen.
    But whatever I do, I cant go around the "connect to Itunes" screen.
    Anyone any suggestions? please help.

    Did you find a solution?
    My touch is doing the same thing.

Maybe you are looking for