I did a software update on my ipad and now cannot access the internet. how can i fix this?

I did a software update on my ipad to 8.1 and now cannot access the internet.  How do I fix this?  My mail updates, but to get internet access I had to move from wifi to cellular data, and now even cellular data does not allow me access.

Hi Go to settings Reset Network Settings After Reset you need to enter your Router wireless key Before you do this turn off your Router for 30 seconds Also an option is to go on Websites for your make of Router look for any Firmware updates but you can do this later. Cheers Brian

Similar Messages

  • I have updated to a new windows computer, and after transfering itunes library via iphone, the app section of itunes is locked and I cannot access it. How can I fix this?

    I have updated to a new windows 7 computer, and after transfering my itunes library via iphone, itunes has locked me out of the app section of my phone. I can not add or remove apps using itunes. Is there a way to fix this? I have authorized, deauthorized, restarted, rebooted, and reset both my computer and iphone. Anyone got any ideas?? Thank you!

    The safest way to do this would be to copy your itunes library to an external drive. For the purposes of this excersize the new Laptop would be the external drive 
    Here is the support article
    http://support.apple.com/kb/ht1751
    Then you could erase the iPhone and resync it without losing any content.
    If this option is not open to you then this article contains ways to get your content off your iPod
    https://discussions.apple.com/docs/DOC-3991

  • I just bought a used iMac and I'm having problems updating my apps from the app store! it shows that i am signed in, but when trying to update, the email of previous owner shows and i cannot change it! how can i fix this?

    how can i change the email from previous owner of the computer to mine?

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1a. If you don't own another Mac
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    1b. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    2. Partition and install OS X
    If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
    Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    3. Other issues
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • The computer recently ask me for an update for mavericks and after i did the update there a white smug in the middle of the screen. how can i fix this?

    the computer recently ask me for an update for mavericks and after i did the update there a white smug in the middle of the screen. how can i fix this?

    smug?

  • I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

    I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?

    Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    I've also seen it suggested that people try downloading a free app from the store onto the iPad (as that seems to reset something), and then re-try the apps - the free app can then be deleted.

  • IOS updates - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2.  How can I fix this?

    IOS error messagge - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2.  How can I fix this?

    Which way are you trying to update? WiFi or iTunes? In either case, I would try restarting/rebooting all devices and then try again.
    IF you are using iTunes, eject your iPad, quit iTunes, reboot your computer and reset your iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen. After the iPad starts up, connect to iTunes and try again. You may also want to disable your firewall and antivirus software when you try to update using iTunes. Sometimes those will interfere with the download.
    If you are using WiFi, reset the iPad as described above and try again.
    If WiFi updating will not work, try using iTunes, if iTunes will not work, try using WiFi.

  • I have an ipad, when I watch a video the audio does not match up with the video, how can I fix this?

    I have an ipad and when I watch a video the audio does not match up with the video, how can I fix this?

    Hello there, graciecloyd.
    The following Knowledge Base article offers a few steps to try when an application is not functioning as expected:
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
    Check for app updates.
    Force the app to close.
    Restart your device.
    Update your iOS device.
    Learn more about troubleshooting apps.
    On Step 2, close all applicaitons that are open. On Step 3, if the restart doesn't help resolve the issue, you may also want to try the Reset step in that article as well.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • We have two iPad 2s and on one apps keep shutting down but on the other iPad the same app is fine. We have deleted the app, hard restarted and it still shuts down. How can we fix this?

    We have two iPad 2s and on one apps keep shutting down but on the other iPad the same app is fine. We have deleted the app, hard restarted and it still shuts down. How can we fix this?

    got the same problem. did the hard reset but to no avail. mine is ipad 2 16gb ios 7

  • IMovie for my iPad and iPhone will not export movies how do I fix this?

    iMovie for my iPad and iPhone will not export movies how do I fix this?

    Same here. Have exported a handful of movies before..faced this issue for the first time a few days ago. What footage are you trying to edit and export? (E.g. Shot with camera app, other social media apps like Snapchat, Vine, Instagram?)
    I did some troubleshooting..
    I was putting together all saved videos from Snapchat.. no luck. Export screen comes up, but progress bar doesn't move.
    Mixed some footage in there shot with actual iPhone camera app.. no luck.
    Removed all Snapchat footage.. it worked straight away.
    BUT ... it would make sense if I didn't just compile a bunch of Snapchat vids a few weeks ago and export them just fine?
    So it's something to do with the actual footage I assume?

  • I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?

    I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?

    Welcome to the Apple Community.
    You could simply ensure that only the numbers and addresses you wish to use on each device are checked at Settings > Messages > Send & Receive. However this isn’t an ideal solution because the other person can always change these settings from their device and have some fun with you and your contacts.
    You’d be far better getting them to delete your account from their device and have them create one of their own. If you are sharing an ID for some other service such as iTunes, you can continue to do so, you only need change the ID for messages.

  • I just updated photos on Yosemite and now iPhoto is gone.  How can I get it back?

    I just updated photos on Yosemite and now iPhoto is gone.  How can I get it back?

    What were you running before you updated? 10.10.2, or an earlier version of OS X (10.9 or earlier)?
    If 10.10.2, then iPhoto should still be on your machine. If not, then go to the App Store, purchased tab, and look for iPhoto, and download it (you'll need iPhoto 9.6.1 to run on Yosemite).
    If you never installed iPhoto from the Mac App Store, then you should contact AppleCare, who can probably help you out. That's the only option in this case; upgrading from 10.9 or earlier straight to 10.10.3 is a bad incidence of timing.

  • My child reset the password on the iPad and now cannot remember it. How do I reset it?

    My child reset the passcode on the iPad and now cannot remember it. How do I reset it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • When I sync my iPhone or iPad with I tunes, the music library appears on the device, but 95% of it is greyed out and cannot be played.  How can I fix this?

    When I sync my iPhone or iPad with I tunes, the music library appears on the device, but 95% of it is greyed out and cannot be played.  How can I fix this?

    kimberlyfromtopeka wrote:
    Ok,thanks but, I should be able to something so that I am able to sync the entire library again not just the purchased songs.
    If the non purchased music is not on your computer, how can it Sync to your iPhone...

  • ICloud does not transfer files, contacts, Pages, etc to my iPad and Mac Computer from my iPhone How can I correct this problem

    icloud suddenly stopped transferring files approximately 48 hours ago and that includes, contacts, Pages, etc to my iPad and Mac Computer from my iPhone How can I correct this problem?  prior to that I had no problems with icloud transfers. what suggestions are there to remedy this problem?.

    On your iPad and iPhone tap Settigs > iCloud
    Switch Documents & Data off then back on. Do the same for Contacts.
    On your Mac open System Preferences > iCloud
    Deselect the box next to Documents & Data, same for Contacts then reselect both boxes then restart your Mac.

  • I cannot retrieve the password for the wifi connection on my imac and so cannot access the internet with my ipad at home.  I have a cable modem. Help please!

    I cannot retrieve the password for the wifi connection on my imac and so cannot access the internet with my ipad at home.  I have a cable modem. Help please!

    If you mean that you cannot remember the password for your WiFi network this will work for you - or it should work if you are the administrator on the Mac.
    You will need to be logged in as the administrator on your Mac and you must know the password - Open Keychain Access on your Mac in the utilities folder, click on Passwords. Find the Airport Network Password listed on the right. Double click on it. Click on show password in the the window that pops up. Enter your administrator password when prompted and click allow.
    If Keychain is locked - you must enter the administrator password there as well to unlock it and access the password.
    If you have set the Mac up for Internet Sharing for the iPad to share the Mac's connection, just create a new network On the Mac with Internet sharing and a new password.

Maybe you are looking for