I did a trial on CS6, then did not continue with it, but now my CS4 bridge is malfunctioning and raw has completely stopped working.

I tried support chat, but they just said to try here. I bought CS4 under an old defunct email address and under my new address I do not even have a product registered. Adobe knows it is purchased in my name
and I have the registration number, but since it is not my current ID they have decided to give me the brush off.

Run the cleaner tool and reinstall your CS4 from scratch.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

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