I did an erase and install of os 10.6.8 and it failed

Macbook Pro:
- selling my 2011 MBPro... did an erase & install for 10.6.8... Erased fine, but install failed... started install over, same result. Third try, same result... so, Disc Utility checked install disc and hard drive, they check out OK, there was a message that went with the big yellow caution/alert exclamation point that said (wish I wrote it down) "install failed, then something about script error I think....
- tried again, but did custom install and left out other languages... this time, installed OK, but when starting up, got to keyboard select, highlighted US keyboard and clicked Next and it hangs there... had to use the power button to shut it down, and tried 2 more times, same result, can't get past Keyboard layout selection...
- don't know how to eject the install disc, or how to get past my situation... anyone? Thanks!

1: Hold the power button down to hard shutdown.
2: Hold the option key and trackpad button down and boot the machine.
3: The disk hopefully should pop out, if not when you get to Startup Manager, keep pressing eject on the keyboard.
4: Take some rubbing alcohol (a tiny bit) on a soft clean cloth and polish the bottom of the disk, when dry and blemish free, stick it in and when it appears, click the arrow key to boot from it.
5: Review your secure erase procedures here to make sure your not leaving data
How do I securely delete data from the machine?
6: Try to reinstall 10.6 again
How to erase and install Snow Leopard 10.6
7: If that fails, call Apple and tell them you have a Early 2011 Mac and require MACHINE SPECIFIC Snow Leopard install disks. (10.6.4 -10.6.8) These disks also include the free iLife suite on them.
The 10.6 white retail disks sold online are 10.6.3 and won't work in your machine due to a lack of more recent hardware drivers not present on those disks also they don't contain the free iLife suite.
8: After install, just hard shutdown and it will boot to the "Welcome" video for the next owner.
9: If Apple is going to take too long to send you disks or won't, there is a option to create a image of the bad disk and burn a new one on another Mac (possibly on a PC too) as a ISO image.
Sometimes when the read and burn occurs, errors are repaired and the new image will work when the old one won't.
http://www.walterjessen.com/make-a-bootable-backup-snow-leopard-install-disc/
10: Another option is to create a Snow Leopard boot USB from the disk
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html

Similar Messages

I had iPhoto as part of iLife 11. I recently did an erase and install on my Macbook Air and without a CD drive I'm unable to reinstall. How can I install without having to repurchase all of the apps?

I had iPhoto as part of iLife 11. I recently did an erase and install on my Macbook Air and without a CD drive I'm unable to reinstall. How can I install without having to repurchase all of the apps?

Do you have access to another Mac with a disk drive? If so you can do it in one of two ways:
1 - on the Mac with the optical drive launch Disk Utility and make a disk image of the iLife 11 disk. Connect the two Macs together and transfer the disk image to your MacBook Air. Mount the disk image and install from it. I have my iLife disks saved that way for quick and easy reinstall when necessary.
2 - connect the two Mac together so you can access the MBA from the Mac with the disk drive. Insert the iLife disk, and install from the second Mac to the MBA.

IPad 2 - did an erase and reset and now it will not respond

I did an erase and reset on my iPad 2 and now it will not respond, not even by plugging it in to a computer.
I attempted to do this last night before 10pm and it is after 1pm and is still "cycling". (The little circle in the middle of a black screen that just goes round and round)
I've tried to power off with side and front buttons and I have plugged it into the computer as well. Computer is not recognizing it is even there.
HELP!

Powering Off by using the two buttons? Did you reboot it this way?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Just did an erase and install of Leopard is FCE 2 or iLife 08 or .Mac next?

I want to add to my fresh erase and install of Leopard 10.5 -- FCE 2, iLife 08 and .Mac and iWork 05 and Quicktime Pro.
Does it matter in what order these software programs are installed?
Also the 10.5 updates, is there a proper order to do this, or does it matter?

No.
Install the applications and run Software Update.

Macbook 2008. Did an erase and install from install disk that came with the mac but now it won't move pas the Apple logo with spinner.

My Macbook was running slow and kept giving me error codes so I figured the easiest thing to do would be to erase it and do a fresh install. But now, after installing with the disk 1, it won't move past the grey Apple logo screen.
I've done disk repair and verified and there seems to be no problems.
Any suggestions?
thanks

MacBook, Mac OS X (10.7 < your profile
Did you try > Lion Recovery

Just mistakenly did a erase and install....

Is there any way to retrieve data that was on there before? I had a whole library of images stored in iPhoto that are now gone - any way to get it back?

If you didn't use any of the zeroing options for the erase you may be able to recover some files with Data Rescue.
<http://www.prosofteng.com/products/data_rescue.php>
If you are very lucky, the new OSX wrote mostly over the old OSX, and not too much over the files you want.
You will need a second drive, of course to install it (and OSX) on. Don't do anything with the drive you are trying to recover.

I just did an "erase and install" on my computer, and when i drug everything back to my computer from the external hard drive. however, now i cant open microsoft word. i have an exam on tuesday that I need it for and i dont want to pay for it, HELP!

i cant seem to get it to open. it just says "microsoft word cannot open because of a problem"
ive tried dragging it from the harddrive to my applications folder, but its not working.
any suggestions?

If you purchased your version of Office online, you can redownload it from Microsoft using your product key (I don't know why the link says "office2010"... but the link is for Office for Mac 2011):
https://www2.downloadoffice2010.microsoft.com/macdl/registerkey.aspx?ref=macdl&c ulture=en-US
They used to have a free 30 trial, but I don't seem to see that anywhere.

Software Update simply not updating after erase and install.

Help. I have an intel imac that was recently reinstalled of the OSX after I decided to custom install. Previously, it was running on 10.5.5. I did the erase and install with the option of of selecting the MAC OS Extended (Journaled). As for the custom installation, all I did was to select only the HP printer driver, while the rest I have unchecked.
Currently, the version is 10.5.2 and I have tried to run the software updating. There is a MacOSUpdate combo 10.5.5. I have downloaded it and during installation, halfway of updating the OS, the bar just seem to hang for a long time. Now is this normal? I have waited for an hour or so and there seem no respond or any sign of the OS is being updated.
What did I do wrong? I am posting from Malaysia. Could it be an asia server problem?

did you attempt the update using  - Software Update or did you download the 10.5.5 Combo Updater?
http://support.apple.com/downloads/
or
http://support.apple.com/downloads/MacOS_X_10_5_5_ComboUpdate
By the way, that site is not working for me this morning so there may be server issues, I don't know if there are problems with the Apple servers or if my local ISP is having problems, again.
I have internet issues because I live in the country so internet service is not good. I always download the full updater before I try to install it.
Another good habit - After your install, Run Disk Utility Repair Permissions and Disk Utility Verify Disk. I run those two before and after each install or Update. Some gurus here say is it not necessary to do that, but I always do it - before and after - and I have never had an installation failure or update failure.
Hope that helps.

Just done the 'Erase and Install', I can't find the Hard Drive I backed up my files on?

I have just done the 'Erase and Install' process, but before I did, I backed up my files to an External Hard Drive using Time Machine. I have now restored my Mac and gone through the Erase and Install process, but now, when I plug in my external hard drive, I cant find it anywhere? I've tried quite a few things, but no luck! Also, what has happened to iMovie and iPhoto and all those Applications?! They have dissapeared!

GeorgeRollo wrote:
I have just done the 'Erase and Install' process, but before I did, I backed up my files to an External Hard Drive using Time Machine.
That should mean that all of your data on the MBP is backed up to an external HDD.
- Yes, should be. But when I plug it in the Mac, no menu or pop up comes up. Showing what to do next.
I have now restored my Mac and gone through the Erase and Install process, but now, when I plug in my external hard drive,
If you restored your internal drive with Time Machine, did you then ERASE and install? What did you erase and what were you installing? What is on the external HDD that has the Time Machine backup on it?
- I talked to the Customer Support and they said just erase the Startup Disk or something? So I did. Because I basically just wanted to restore my Mac.
I cant find it anywhere?
What is it?
- The External Hard Drive when I plug it in.
I've tried quite a few things, but no luck!
What are 'quite a few things'?
- Things that I have researched like going into 'Finder' then going into 'Preferences', 'General', then ticking 'Hard Drive' under the option of 'Show these items on the desktop:'
what has happened to iMovie and iPhoto and all those Applications?! They have dissapeared!
I would think that they should be on the Time Machine backup (assuming the external HDD has not been erased) if not the internal HDD.
- Hopefully if I can figure out this.

Can't access Time Machine backups after erase and install

Had iMac checked by Apple Authorized Service Provider after experiencing multiple problems I couldn't fix. No hardware problem. He did an erase and install of 10.5.8. The machine accesses my Time Machine backup, but in Time Machine/ iMacHome/ Sharing & Permissions says, "You can only read." If I access a folder in Home, like Desktop or Documents, it says,"You have no access." Permissions are locked and grayed out.
I spent over two hours on the phone with tech support last evening, and he finally said he'd have to turn it over to Apple engineers, which would take a few days.
Migration assistant only allows "all or nothing" migration, and I need to select just certain folders; I do not want to restore anything that might be corrupted.
Is it possible I could have an undetected hardware problem? Has anyone else done an erase and install and been able to use Time Machine backups to pick and choose what they wanted to restore?

Thank you for your reply. The apple support tech should have known this, but he didn't. However, in the course of our two hour discussion he said "Maybe it's because the computer name is different." I hadn't reached the new-set-up stage where I had changed the name of the computer from Apple's default, so I did that. My short name home folder I had already named the same as before, iMacHome.
But changing the computer name didn't help. After reading your reply, I unlocked the preferences (which were locked and grayed out in TM) to my home folder in the finder and assigned read and write to all folders within for everyone. Back in TM, preferences were no longer grayed out, but changing privileges was. I added iMacHome to the names in addition to staff read & write and everyone read and write. But ImacHome(Me) allows read only, options gray, and even though everyone is read and write, it says "You can only read" and I still cannot access Desktop, Documents, etc...
Fortunately I have a SuperDuper user file backup that I am restoring from, so all is not lost. But it seems to me TM backups should be readily available, and I want to solve this problem. I may still want to go back to a previous month to recover something. But mostly I'd just like to know that TM is a functional backup. It certainly isn't in my case right now.
Don't want to migrate the entire home folder. Too risky. Risky enough to bring over Mail and selected Application Support folders and keychains.
Thanks again. I think your answer is right on, but there must still be something else. I know I have those names correct because I see the old computer name on the sparse bundle, and the old home name in the TM backups. (Haven't read the tips yet. Will do so.)

How much HDD space should Leopard consume on an "erase and install" install

I installed Leopard into my 17 In MacBook Pro and the 92 Gig HDD is now half full and I only have about 14 gig of music on the HDD.
I would figure the OS take about 14 to 18 gig max, so my question is, did the installed keep the old stuff and if so how do I reclaim the HDD space back.
Hope someone and point me in te right direction
Thanks
Newport Tom

If you did an Erase and Install then nothing should be on the drive except what you installed. You might try this:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now shutdown the computer for a couple of minutes and then restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Missing HD Space even after Erase and Install

Ok, so I own a 2.4GHz MBP, 200GB HD 7,200RPM, 4GB of memory... Penryn model that my brother purchased for the each of us back in about August of last year (2008). So recently my brother upgraded to the Unibody and gave me his MBP so that I can give it to my wife. So now, I have 2 of the same exact MBP's.
So the problem that I'm having is that when I did a Erase and Install on the MBP that was given to me, it didn't have the same amount of HD space as the one I originally had. I only know this, because I recently did an Erase and Install on my original MBP and because I wanted a fresh MBP. When I did the Erase and Install on my original MBP, I noticed that it had about 174GB of HD space left.
Now with the MBP that I just received, I did the same exact Erase and Install to my new MBP and it only has 171.71GB of HD space.
Also, I notice after doing the Erase and Install again on the new MBP. I noticed that when I did the Customize portion it stated that I am going to be need 9.2GB of available space and that I have 185GB of available space. So after I did the Erase and Install, shouldn't it have about 174GB of space like my original MBP. And that's why I know my new MBP is missing HD space.
So my question is that, why am I missing HD space on my new MBP after Erase and Install and what can I do to get it right. Why wouldn't have the two computers have the same specs after Erase and Install has been done exactly the same way? (The only reason I did the Erase and Install on the new MBP is so that I can configure it for my wife with her login and info.)
Sorry for the long read... but here are the cliff notes.
1. I have 2 MBP that are exactly the same.
2. I did an Erase and Install on both MBP.
3. After Erase and Install, one of them has about 3GB less HD space.
If anyone can help me, please let me know. I will post replies here as well.
Otherwise, I will be taking it back to Apple since it's still under warranty.
Thanks

But my problem is right after the same exact Erase and Install on both, they have different free space.
How could you possibly know this without using the drives? IOW, how & when are you checking the drives' capacity & the used & available space of each?
Again, I've noticed that the HD space specifies that it has 185.99GB of available space after the OS, but once you add certain things, it specifies that it will be using 9.2GB of the available 185.99GB.
What do you mean by "185.99GB of available space after the OS"? What are the "certain things" & what is the "it" that specifies 9.2GB will be used?
If you really mean each drive is showing a *total capacity* of 185.99 GB (before or after installing anything), this is right for a "200 GB" drive. That is because the drive capacity specification is given in decimal based gigabytes but the computer reports capacity in binary based ones. (See paragraph 3 in my post at http://discussions.apple.com/thread.jspa?messageID=9389432&#9389432 or search this forum for the word "gibibyte" for more about that.) This number should not change when something is installed -- it is the total capacity of the drive.
If the "certain thing" that says 9.2 GB (or whatever) is the installer application, be advised that it is telling you +the free space needed for the installation+, which is not that same thing as +the space used by the installed files+ once the process is complete. This is because the installer requires temporary file space to assemble the files it will install, hold the results of pre- & post- installation checks, & so on. This temporary space is eventually freed up once the files are in place. In part because of this, the reported space needed is only an estimate, & is always more than the space used by the installed files. (IOW, if it says 9.2 GB are needed for the installation, you should always see less than this used by the sum of all the files installed.)
Thus, as I have already explained as best as I know how, you need to look not just at the free space of each drive but at the total capacity, the number of files & folders used on each volume, & the partition map if you want to make a meaningful comparison of the two drives. I have already explained how to do this using Disk Utility. If you are not willing to do that but instead rely on what appear to be flawed inferences from other things, I can't help you any more than I already have.

TM Not backing up since Erase and Install

I recently did an erase and install and since then TM just says "Preparing" but has not backed anything up. What should I do?

Welcome to the Apple forums:
Until you solve your problem I recommend downloading SuperDuper and cloning your system on a regular basis. If you buy the options, you can have it make regularly scheduled backups. I believe it can share the TM drive, but if yours is nearly full, I suggest getting another external drive for SuperDuper.
Why did you reinstall Leopard? I was under the impression that all you need to do is boot from the Leopard DVD and in the Utility menu restore the previous system. This might be the problem - I don't really know. I also suspect that the interim Tiger install is part of your problem.
If you use SuperDuper and create a bootable clone and test it, then and only then I would suggest erasing your internal HD completely - actually deleting and recreating the partition, and then booting into Leopard DVD and using it to restore your TM system.
Don't do anything without a second backup.
Here's the link for SuperDuper
http://www.shirt-pocket.com/
I find it the perfect supplement to TM.

Erase and Install.. Is it now ready for new owner?

1 )   Hello, i think i saw the answer to my question in a previous post but as it is the first time i have installed a system i would like to make sure i understand properly. I am preparing a computer for sale or giveaway. At the end of the installation it carries on to the Welcome /Registration process, i presume it is at that point i stop, which i did, what baffled me was that there was no way to exit the page and no way to shut the computer down. I turned it off at the power button, is it ok now to pull the plug? And when it is turned back on will it start at the Welcome page and the new owner go on from there?
2 ) Before doing the Erase and Install i had a play around with removing my account. I deleted all private data and browsing history and anything i could find to delete, disabled auto login then i set up a fictitious account and used the admin rights given to that account to remove my proper account. That was all good except when the computer started again it still displayed my name on the panel that comes up saying e.g Joe Bloggs computer.   Is there a way to remove my name from that panel ?   The reason i ask is that a computer can be given away with the OS still in it ready to use with previous details removed but the new owner wouldn't want to see a previous owners name come up.( It didn't appear on the accounts page)
The name must have been put in during the configuration process, how or at what point do i avoid it or perhaps choose just to enter something general such as " my computer" ?    Thanks .

Gidday or i should say good evening.. i didn't leave a computer behind(?)... Before i did the Erase and Install i had as i described it a "play around". I think it was at that point my name still appeared on the start up pane. Then i put the disc in and yes the first time it was just an Upgrade ( i didn't realise) 10.3 to 10.4. I had a look and found the option to Erase and Install which has been done, it will have erased my name but that wasn't the first question... there was no way to exit the Welcome process so do i just pull the plug (its currently just been turned off at the machine itself) leaving it at that point of Welcome/ Registration, and is it now ready to go to a new owner?
As to the other query i am just curious to know if is there a way to remove the name from that pane? I presume i filled in the name somewhere during the Welcome process.
Yes i am aware that recovery can be done and that Erasing etc is the safest way but there was nothing to be of concern on the computer. I wasn't even doing internet banking back on the 10.3.       I have 3 eMacs and will be keeping the other two.

Erase and Install 10.2.8 -- Now I Can't Listen to Radio Online

After watching my hard disk space dwindle to almost nothing, and after trying unsuccessfully to repair disk permissions, etc., I did an erase and install. Things seem much better, except now I can't listen to radio/music online. I guess I need a plugin such as Flip4Mac, only they don't work with 10.2.8. Any ideas how I can get this to work again?
Thanks in advance.

Ok. It does work for me. It launches the Quicktime player, and the name of the stream is "streamasx_WAAF.asx", which is a container for Windows Media audio files. What I'm thinking is that maybe your Mac doesn't know what to do with asx files any longer -- that the link between file type and application has been broken. Have you tried allowing Quicktime to play all the file formats that it knows about? You could also snag the Preference pane MoreInternet and set up the association between asx and Quicktime that way. If that fails, you could try reinstalling Quicktime, or whatever other programs you have that play streaming media (like RealPlayer or Windows Media player). One of those should work.
HTH,
~FifthWheel

I did an erase and install of os 10.6.8 and it failed

Similar Messages

Maybe you are looking for