I did an iCloud backup. Then went to restore my phone-...

I did an iCloud backup. Then went to restore my phone (all this was to make space for the new ios8) So during the iPhone setup I sign into iCloud. Choose the backup i want to restore. Then it asks for my apple ID password... which is fine but, they want to apple ID password for ***** some random email address... Who is this?
<Personal Information Edited By Host>

I am having the exact same issue except the email mine is linked to is ******
<Personal Information Edited By Host>

Similar Messages

  • I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?

    I did an icloud backup on my old 4S with iOS 8.3 and wanted to install on my new iPhone 6 but it only has iOS 8.1.3! Can I do/use the backup after I chose "install as new iPhone"?
    Because I cannot update the software until I chose if I want to begin with a new phone setting or download a backup.
    But the backup is of course not compatible with the old iOS.
    So will it be possible to get the new iPhone going, then do the software update to 8.3 and then download / use the data from
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    1. Settings > General > Software Update > Update the  to 8.3
    2. Settings > General > Reset > Erase All Content & Settings
    3. Reactivate phone and follow prompts to restore iCloud (or iTunes) backup.

  • I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

    I did a full system restore to my phone along with the new 7.0 update. Now I went to restore my phone setting back through Itunes and it goes through all the steps but when it is completed it wont get past the "Connect to Itunes" screen

    So what happens when you connect to iTunes?

  • Hi, i had backed up my data and then when i restored my phone with the restore backup option, all the photos, music where there but no apps. Al my apps are disappeared. Can you please tell me where are my apps backed up?

    Hi, i had backed up my data and then when i restored my phone with the restore backup option, all the photos, music where there but no apps. Al my apps are disappeared. Can you please tell me where are my apps backed up?

    Apps (like other synced media like music) are not included in the backup that iTunes makes. Thus, restoring from backup if the apps are not in the iTunes library there are no apps to restore to the iPod.
    Redownload the apps into your iTunes library.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    And then restore from backup.
    Make sure that in iTunes>Preferences>Devices the box that say "Prevent iPods..." is checked otherwise when you connect the iPod to the computer the previous backup (with your app data) might be overwritten.

  • My house has 3 iPhones all on the same apple Id and icloud account. I created another apple I'd to use just for myself and did an icloud backup. Does this backup store the music that was purchased through the apple id I use for the store?

    So will icloud backup the music and apps I currently have then when I restore from backup put these songs and apps back on my phone?

    Nope.  Your iCloud account has nothing to do with your ability to redownload previously purchased music.  It's tied to your Apple ID.  The only restriction is that once you download a previously purchase, enable iTunes Match on your device, or turn on Automatic Downloads in Settings>iTunes & App Stores, your device is then "associated" with the ID that you are using.  Once associated in this way, you cannot associate it with a different ID for 90 days.  This means, for example, that you can't download previously purchased music from one ID and then immediately change IDs and download music purchased with a different ID...you have to wait 90 days before you can change.
    Also, as mentioned ealier, it doesn't matter if the music is on your phone, it isn't included in the backup.  You should be storing your purchased music and other media in your iTunes library; then you can sync it back whenever you want.  To transfer purchaed media to your iTuines library, connect your device to iTunes, then go to File>Devices>Transfer Purchases.

  • Attempted to sync IPhone 3gs several times, didn't work. Finally did, saved it and then went into recovery. How do I access the saved information?

    Attempted to sync IPhone 3gs several times, didn't work. Finally did, saved it and then the phone went into recovery. How do I access the saved information prior to recovery?
    Thanks

        Hello Snosilla! I'm so sorry for all the confusion and for all the time taken to activate service with us! I do see that the iPhone 5c is $99.99 right now. The iPhone 5s is actually $199.99. There's no need to call Pam anymore, we can take over from here.
    I've followed you in the forums. Please accept me, and follow me back. Then, send me a Direct Message and I can look into this for you. If you do not have an active line yet, I may need to get you through to our activations department, but I will do all I can!
    Thank you!
    ChristinaB_VZW
    VZW Support
    Follow us on Twitter @VZWSupport
    VZW Support

  • New iPhone restore from iCloud backup then sync from computer

    Hello
    I am getting a new iPhone 6 tomorrow (fingers crossed delivery is ok).
    I back-up my current iPhone using iCloud and use iTunes match for music but I am getting a 128GB new iPhone so intend putting all my music on that new iPhone.
    What I want to do is use the iCloud restore function to have my new iPhone take on the same settings and app data etc as my current iPhone (which is backed up through iCloud) but then sync all my music from my iMac. It appears that when I plug in a phone to my iMac for the first time iTunes won't let me sync without first either setting the phone up as new or restoring the phone from a iTunes back-up (not an iCloud back-up). Is there anyway to get around this?
    I hope that is clear, it sounds convoluted when I read it back.
    PS additional question for extra credit. Do I need to update my current iPhone to iOS 8 before running a back-up to allow a restore to work on a new iPhone 6 (which will be running iOS 8)?

    If it were me, I would setup your iPhone as a new phone. You will be asked during the setup to enter your Apple ID and password so you can log into iCloud. As long as you have been using iCloud for your Contacts, Notes, Reminders, etc. once your phone is setup iCloud will sync your Contacts, Notes, Reminders, etc. I think you will also be prompted to setup your email account(s).
    I think iPad iCloud back ups are different than iPhone and you can't restore an iPad back up to an iPhone and visa versa. I'm not 100% sure since I don't own an iPad.

  • How to restore iCloud backups earlier ios version to new phone with latest ios?

    Does anybody know how to restore an icloud backup with i.os 7.1.2 version to a new iphone5 with ios 7.0.4 version?
    thanks

    Set up the phone as a new phone, not from the backup. Go to Settings > General > Software Update, and perform the update. Then go to Settings > General > Reset > Erase All Content and Settings to repeat the setup, and this time choose Restore from backup.

  • HT201269 There is reference to Icloud backup with regard to restoring to new iphone - but I don't see step by step instructions on how to restore my icloud stored stuff to my new phone.

    Where are the step by step instructions for restoring my stuff from icloud to a new iphone?

    See https://support.apple.com/kb/ph12521.
    If you haven't set up your phone yet, go through the setup screens and when given the option, choose Restore from iCloud Backup and follow the prompts.  If it's already set up, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again to access the option to restore your iCloud backup.

  • Is it possible to delete your iCloud backup while you're restoring from it?

    I was restoring my phone from an iCloud backup when all of a sudden my phone kept yelling at me that my iCloud storage was full. I mindlessly deleted the OLD backup from which I was restoring from to make room for the new one. I'm not sure if my phone was completely finished with restoring and wanted to know if it was possible to delete an iCloud backup while restoring.
    Thanks!
    Edit: sorry for saying "restoring" so many times in three sentences !

    Okay thank you so much! Before my restore, I only had ~0.3gb free on my phone and now I have 3gb so I thought it was because the restore didn't complete. I guess it was because not everything was backed to iCloud!

  • How to fix corrupted backup then proceed with restore? Or extract app databases from corrupted backup?

    Deeply let down by Backup restore :-(
    iPhone 3GS with iOS5.1 (the latest) started to behave abnormally. Made a full restore of iOS then tried to restore from backup only to discover message that my backup is corrupt or not compatible. Contacts were restored more or less OK but all applications data including personal financials (PocketMoney records) were lost.
    Tried 2 times to run restore from backup but without success :-( Is there any chance to fix so-called corrupted backup file or at least to retrieve my app databases out of there?
    Any help will be greatly appreciated. Thanks.

    Not that I've heard of.  You can extract some of your data from a backup using iPhone Backup Extractor, but I'm not sure that includes app data (you could try contacting them to find out).  And even if you could, I don't know how you would sync it back to your phone.

  • I have lost all my iphone stuff, i backed up my iphone then went to restore it but when i set it up as new phone it backed it up again as the empty iphone! ive lost everything, is there a way to retrieve my older back up? i can only see the later backup

    how can i find an older backup file? i backed up my phone before resetting my iphone to factory but then when i went to set it up as a new phone it backed it up again! so now ive lost everything i had before cos the only backup file i have now is the one after the reset. is there a way to get my older one

    Did you back it up to the cloud?

  • My iPhoto app was  digressed back to 9.5, not sure how I did it.  I then went to time machine and restored it.  Now when i try to open it, I get a message that iPhoto is on a disk and locked tells me that I don't have permisson to unlock it.  Help ?

    My iPhoto app was digressed back to 9.5, not sure how I did it.  I went to time machine and restored. Now it wont accept my password.  tells me it is locked.  Can anyone help me?

    Run Repair Permissions in Disk Utility and see if that helps.
    If not, you can select the iPhoto Library in your Pictures folder, go File > Get Info (or Command-i), go to the bottom of the info window and set your permissions to Read & Write. On the Action menu at the bottom (the one with the gear) choose Apply to enclosed items...

  • I forgot my icloud password then went on to changing it on my mac book now it is fixed but still comes up  with incorrect on my phone

    my icloud password is changed but will not come up as correct on my iphone it comes with incorrect

    Hi jpljr,
    Thanks for visiting Apple Support Communities.
    It sounds like you changed your Apple ID to a different email address, but the iTunes & App Store still displays your old email address on your iPhone.
    If so, use these steps to change the signed in Apple ID on your iPhone:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    iOS 6 and later: Go to Settings > iTunes & App Store.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in.
    If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
    Best Regards,
    Jeremy

  • Under iCloud backup, it says 'stop restoring iPhone' instead of 'back up now'? why does it say that? do i tap on 'stop restoring iPhone'?

    Under iCloud Storage & backup, at the bottom of the page it says 'Stop Restoring iPhone' instead of 'Back up Now? did i do something wrong? Should i tap on 'Stop Restoring iphone'? this is a new 5c Iphone

    Well, it is going to do a backup when you have it connnected to Wifi and plugged in (at least once a day). So, again, that is probably all it is doing now.
    If you find that it is still saying this in, say, an hour, then reset the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Apple appears, the reset is taking place and the Home screen will display shortly. When the Home screen redisplays, go back and see if it is now showing the "Back up Now" button.
    Cheers,
    GB

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