I did "create iPod version" of movie but it still can't be sync'd to phone
I have an MPEG-4 video file (158 kbps, codec H.264, 759x360). It was a chapter ripped from an instructional DVD made by a friend (using Handbrake) which I want to have on my hard drive. The other 2 chapters work fine. This file, it says it can't sync to either my iPhone or my iPad because it's a format neither can play. Even after I do "create iPod version" of it and it converts, same problem!! Any idea what could be wrong (and why "an iPod version" can't be played on my iPod?!?) and what I do about it to get it to copy over?
thanks in advance!
Mike
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. You problem happens some timnes and is not related to iOS 6.1.5.
Apple Retail Store - Genius Bar
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