I did factory install on my hp probook 4520s and usb ports worked

did factory instasll usb ports worked after restarting it saids usb ports cannot start in deviice mangager

You should really read the manual.
"How do you restore from backup? "
Restore.  When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them.  What program did you use to import them?  Pics/vids taken with ipod are not part of the sync process at all.  You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

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    This question was solved.
    View Solution.

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