I did not get my gift that someone sent to me from appstore

I did not get my gift from my friend need answers

The email your friend has sent to you needs to be the same apple id email you use.
I mean by hours is like 1 or 2.
And your friend can always resend

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When I changed computers, my IPAD did not get the apps that I had downloaded or purchased. It did get my calendar,music and related items.

When I changed computers, my IPADII did not get the apps I had purchased when synching. It did get themusic, calendar and related items. I tired Restore, but that did not work. what do you suggest?

I would try first in iTunes right clicking on your iPad and selecting "Transfer Purchases from iPad". This will add any new downloads from your iPad to your computer. Then click on the iPad and at the top choose Apps and make sure you have "Sync Apps" checked. I hope that helps.

I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone. The missing movies are shown as generic movie icons in the iTunes panel. How do I get the original movies to show up again and transfer to the iPhone?

I just noticed that some of the movies I had in iTunes did not get transferred to the iPhone 5. The missing movies are shown as generic movie icons in the iTunes panel and are checked to select them. But they do not show up in iPhone Videos. How do I get the original movies to show up again and transfer to the iPhone? I recently upgraded Mac OS to 10.6.8

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

HT1848 i formatted my computer and now i would like to sync my music from my iphone back to the computer, is there any way to do this? i don't want to loose my music. p.s. all my music that was on the computer was there privately, i did not get it from it

i formatted my computer and now i would like to sync my music from my iphone back to the computer, is there any way to do this? i don't want to loose my music. p.s. all my music that was on the computer was there privately, i did not get it from itunes.

See Recover your iTunes library from your iPod or iOS device.
tt2

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

Hello,
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
Check now whether your Mac is infected by Backdoor.Flashback.39!
http://public.dev.drweb.com/april/

I'm in Brazil and need to talk via e-mail or chat, with the USA App Store. It happens that I made a purchase and did not get because I live in Brazil and mistakenly bought the site of the USA. How do I? Do you have any e-mail the department in charge?

I'm in Brazil and need to talk via e-mail or chat, with the USA App Store. It happens that I made a purchase and did not get because I live in Brazil and mistakenly bought the site of the USA. How do I? Do you have any e-mail the department in charge?

I've tried, said they could not help and I should get in touch with the USA App Store. But the problem of getting in touch with the App Store USA is the only option I have on the phone, and my English is not very helpful. Therefore needed a complete address e-mail.

I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

I purchase Adobe Creative Suite 5.5 Web Premium and I did not get Illustrator in my package. Can you check on that issue please!

Web Premium does not contain AI.
Mylenium

Hello, I am running a Mac book pro soft. 10.5.8 version. Since june the current year I did not get any updates for the software or any kinds of other application, in my opinion that's weird for such a company.

Hello, I am running a Mac book pro soft. 10.5.8 version. Since June the current year I did not get any updates for the software or any kinds of the other application, in my opinion that's weird for such a company.
The problem that I have now is with the Iphone 5 which is not supported for the current Itunes and I can not download the Itunes 10.7 version. What I supposed to do in this case because I can not syncronize at all.
Please give me a hand as soon as possible.
Many thanks

Mac OS X 10.5.8 is years old, 3 major versions out-of-date and unsupported at this point. You will never get any further updates for 10.5.8, and more and more applications will stop supporting 10.5.8 as time goes on. As mende1 points out, you can buy Snow Leopard (Mac OS X 10.6), which will let you use your new iPhone with your computer, but you need to make sure your computer's hardware is supported. See the system requirements for Snow Leopard:
http://support.apple.com/kb/SP575
If your computer cannot run Snow Leopard, you will need to either buy a new computer or abandon any thoughts of syncing the iPhone with that computer.
Also, note that you'll get far better integration of your iPhone and your Mac if you're using Lion (Mac OS X 10.7) or Mountain Lion (Mac OS X 10.8), which are required to use iCloud. Of course, the requirements of those systems are even steeper than those of Snow Leopard:
http://support.apple.com/kb/HT4949
http://support.apple.com/kb/HT5444

HT2736 I have purchased a gift certificate but the person did not get it

I sent GIFT CERTIFICATE, BUT THE PERSON DID NOT GET IT. HOW DO I TRACE IF IT WAS SENT AND I WAS CHARGED?

When I send them they arrive in seconds.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I have set up an Apple ID for my child who is under 13. I did not get the steps to set up the password for the ID. How do I do that now. The family sharing has sent an email notification to the email by how do I access it?

I have set up an Apple ID for my child who is under 13. I did not get the steps to set up the password for the ID. How do I do that now. The family sharing has sent an email notification to the email by how do I access it to accept.
Thanks.

Hey Lori,
You can set or change the password for an Apple ID by following the steps in this article -
Apple ID: Changing your password - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L

HT4623 I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Why did iPad 3 did not get airdrop ??? I read on internet that it does not need hardware upgrade as it's a software... So y is this injustice? The specs of iPad 3 is better thn iPad mini.. Still y did apple not include this in ios 7 update of iPad 3?

Why did iPad 3 did not get airdrop ??? I read somewhere on internet that it does not need hardware upgrade as it's a software... So y is this injustice? The specs of iPad 3 is better thn iPad mini.. Still y did apple not include this in ios 7 update of iPad 3? Disappointed . (Hope they give us an update with airdrop included..)

AirDrop uses special technology that is only available in the newest generation of wifi/bluetooth radio chip in the latest iOS devices. Airdrop can actually connect between devices without technically being logged into a network. Only the latest chips support that tech.

TS1424 I ordered bonus gifts for a PopCap game, and was told it didn't go through and I wasn't charged and I did not get the bonus coins. Later in day I got a receipt charging me for bonueses which I never got.

How do I disupute an online credit card transaction for a PopCap game, where I was charged but did not get coins.

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4623 I just download in settlings (general) and did not get contacts and pictures from iphone. How do I do that?

I am trying to down load my new ipad and used general settings and download as directed, but did not get contacts and pictures from iphone. What do I need to do?

I do not know how you "down load my new ipad ". You purchase an iPad. Maybe this will help:
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

How do I recover photos from my AppleTV photo stream? when I reset my iPhone, I did not get all of my photos back. How do I get these photos off of my Apple TV?

how do I recover photos from my AppleTV photo stream? when I reset my iPhone, I did not get all of my photos back. How do I get these photos off of my Apple TV?

Hi MrRhea,
Welcome to the Apple Support Communities!
It sounds like you have photos in your Photo Stream that you would like to download. The photos are not actually stored on your Apple TV, it sounds like they are being displayed from your Photo Stream. Please read over the attached article for information on your Photo Stream and how to download these photos.
My Photo Stream FAQ - Apple Support
Because your Mac and PC have more storage than your iOS devices, you can choose to download all of your My Photo Stream photos automatically.
In iPhoto or Aperture preferences on your Mac, select Photos (or Photo Stream) > My Photo Stream > Automatic Import. All of your photo stream photos will import into your Events, Projects, Photos, Faces, and Places folders in iPhoto or Aperture.
On your PC with My Photo Stream on in the Control Panel, all of your photos will import intoC:\\Users\<user name>\Pictures\iCloud Photos\My Photo Stream
Best regards,
Joe

I did not get my gift that someone sent to me from appstore

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