I did not get the balance you have purchased

You purchase the balance of international calls, but I did not get so far attic
Billed To:
george *****
USA
Order ID: ******
Receipt Date: 12/25/14
Order Total: $6.40
Billed To: Store Credit
Item
Seller
Type
Unit Price
Voxox - Call, Text, SMS, Fax, Translate, $4.99 Credit
Report a Problem
TelCentris Inc
In-App Purchase
$4.99
Voxox - Call, Text, SMS, Fax, Translate, $0.99 Credit
Report a Problem
TelCentris Inc
In-App Purchase
$0.99
Subtotal:
$5.98
Tax:
$0.42
Order Total:
$6.40
<Personal Information Edited by Host>

Hello wssouf761,
Thanks for using Apple Support Communities.
If you have not received an item that you have purchased from the iTunes Store, please use the link to Report a Problem with the purchase. To learn more, please see the information in the article below.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
Take care,
Alex H.

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