I did not get the email from iTunes
I forgot the answers to my security questions in iTunes, so I clicked on "Forgot answers" so that Apple sends me an email. For about 24 hours now I'm waiting for this email. I didn't get it yet. What can I do?
This is the formal Apple guidance. See if you may have missed something out or try an alternative solution.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
Similar Messages
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I am signed into my iTunes account. However, Im asked for answers to security questions I can't remember. I have clicked to reset through e-mail, yet I am not getting any email from iTunes. Any advice on fixing this?
If you are not getting the email, you can contact Apple Support to have your Security Questions reset:
ACCOUNT SECURITY CONTACT NUMBERS
Once you get them reset, check your Rescue Email address on Manage Your Apple ID to make sure it is still a functional address. It is not the same as your primary or alternate address.
Cheers,
GB -
I did not get the purchase from planetside 2
i just bought the Heroic Boost Bundle (Game Pack) from the ps store. but i haven't got it in game or been able to download it yet . can i get my money back or do i somehow get to download the Heroic Boost Bundle (Game Pack)
I had this happen to me also, I was in the game when I bought it and I was not getting it even if I restarted the game. I just reset my ps4 and it gave it too me when I started the game.
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I have 3 songs waiting to download for 3 days. I am unable to swipe to delete and I have rebulit my itunes libary which did not remove the songs from my phone. What do I need to do to get rid of these songs?
Hi RadarCat16,
Welcome to the Apple Support Communities!
I know it can be frustrating when you are waiting for content to download to your iPhone from the iTunes Store. There are a few steps I would recommend in this situation. Please read over and follow the steps in the attached article.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
Have a great day,
Joe -
There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?
Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847 -
I purchased whatsup from the apple store but i did not get the 3 digit activation no?
i purchased whatsup applicaion from the itune apple store but why is it that i did not get the 3 digit activation no?
Use the app developer's email here > http://www.whatsapp.com/contact/
Tap Settings / Notifications. Make sure that is turned on.
Then swipe through the apps just below that. If you see the whatsup app, make sure sounds and alerts are turned on also. -
I forget the secret answer of questions asked by account.
I have also updated by account wiht alternative email (resque) but i am not getting any email from Apple for the restoreing my secret Ques Answer
please help.The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
hi i did not buy any thing from itune and i got a bill for 29;99 plus tax.how can i get my refun back.
Did you buy anything from the App Store? All of those stores are connected to the iTunes Store so that's probably why you got something that said iTunes on it.
If you bought an app, for example, that was $30 you'll probably see "iTunes Store" on the receipt. -
I am having problems setting up a new 7th gen IPod NAN or both my Windows 7 and Windows Vista PCs. When first connecting I did not get the setup screens and cannot sync existing media. The NANO assumed the name of a previously installed IPod touch and resetting does not clear this name. I have tried uninstalling and reinstalling iTunes.updating driver software and resetting the NANO without any success
Purchased as new at Best Buy. As far as I know it was noever formatted prior to my purchase
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Hi, I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store (that comes when students purchase computers).Am i still eligible to get it?
Not usually.
Apple has had similar offerings every year, to which they always establish a time interval for elligibility. I've not seen where they give credit to prior sales on the education perks. -
I have set up an Apple ID for my child who is under 13. I did not get the steps to set up the password for the ID. How do I do that now. The family sharing has sent an email notification to the email by how do I access it to accept.
Thanks.Hey Lori,
You can set or change the password for an Apple ID by following the steps in this article -
Apple ID: Changing your password - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L -
My wife recieved invite event from my PC Outlook. She accepted it, but it never showed up on her iCloud or iCal on our iMac. Then I removed her as an invitee and it did not remove the event from her iPhone. So now she has a event on her iPhone that is not on either her iCloud or iCal. How do I remove it from her iPhone?
1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores. -
i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
When I changed computers, my IPADII did not get the apps I had purchased when synching. It did get themusic, calendar and related items. I tired Restore, but that did not work. what do you suggest?
I would try first in iTunes right clicking on your iPad and selecting "Transfer Purchases from iPad". This will add any new downloads from your iPad to your computer. Then click on the iPad and at the top choose Apps and make sure you have "Sync Apps" checked. I hope that helps.
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My iPhoto Library (version 8.1.2) is 280GB (greater than 50% of my 500GB total storage memory on my iMac. It was too large for me to drag it to a new hard drive so the Apple geniuses did it for me. However they did not delete the Library from my iMac (that's my responsibility). I dragged it to Trash and when it started to move I clicked over to the new hard drive to confirm it had indeed been copied. I became nervous when I didn't see among the few files on this otherwise empty new hard drive anything that resembled a 280GB Library so I cancelled the migration to trash.
How can I be sure that my iphoto has been copied and that all my "metadata" survived in tact?the new backup drive
I thought the new drive would be your data drive to host the iPhoto library. Do you also use it for TimeMachine backups?
I am unable to search either in email as well as Finder. I AM able to search within iPhoto though, thankfully
Spotlight may still be busy rebuildig its index.
You could try to rebuild the Spotlight Index, if you do see no progress:
Spotlight: How to re-index folders or volumes
I hope, other frequent posters will drop in. I have not used iPhoto 8.x in long time.
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