I did not receive a message confirming the password reset

I tried to reset my Sync password. When I filled out the form, I got the message "We have emailed a reset code to the email address we have on file for you. Please use it within the next 6 hours, or it will become invalid.", but i didn't recieve any message on my mail

Bravesoul,
Can you please confirm that your problem is resolved as I don't see a confirmation.
Thanks!

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