I did not receive a serial number when I purchased Keynote Speaker and Numbers from the App store. Would someone please send me my serial number so I can use the apps I have already paid for. The prompt screen is asking me for the serial number ??????????

How do I get what I paid for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!??????????????????????????????

You don't need a serial number. The problem you're having is due to having the iWork trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

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I have been a Lightroom subscriber for years and feel I am being pushed to upgrade to CC without clear benefits. Is it posssible to keep using LR5 which I have already paid for

Can I remain a LR5 owner and go on using the older content

Thank you very much. Lots of cool features but as a older guy, wondering what I can use and need.

HT1918 Why can i not now update apps which I have already paid for because my credit card was declined?

My credit card was rejected but now I can't even use the apps I have already paid for. *** iTunes! I can't delete the card and use another payment method can't do anything. Is there a way around this? Or just another case of apple rear ending us hard?

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

Absolute horrible customer service!!!! I cannot use a product I've already paid for and no one is helping!!!!

So I have been a longtime Adobe customer. I have nearly every version of the creative suites, with all the bells and whistles and have spent thousands and thousands of dollars on these products for our business as well as personal use. SO.....we just upgraded the OS on our primary editing bay, and I found that I needed to reinstall the Premiere Pro 5.5 upgrade to the system that I purchased online a couple years back. I go to access my online account, and it said that I needed to reset the password, but the problem is that the email that was used is not turned off and I have no way to access.
Thinking that this was not a big deal, I contacted support via the chat system. The first person told me he could not help at that time, and while asking a follow up question he (or she) cutoff the chat. I immediately started another chat. The next agent stayed on, but also said that they could not anything, but they would escalate it to the next group up, and that they would transfer the account to my current email address. That was nearly 3 weeks ago.
I have since received emails nearly daily apologizing for the delay (a form letter) in resolution. Then I got another email saying I needed to write a letter saying what I wanted, and that should take care the problem. So....I did. Then I got another email.....this time saying that the letter was not enough, and that I would have to add a scanned image to the letter of my government issued ID. I replied, indicating my patience has run out after 3 weeks, but sent the letter again as requested. And guess what??? Today I get another email with an apology, and that it would be escalated to another group to see if they could do it.
This is not acceptable in any way. I have to get my keys to the 5.5 upgrade as its using the trial version right now since I can't login to get my keys....and NO ONE AT ADOBE IS ABLE TO DO A THING ABOUT IT. How hard is it to change the access email to ones account, or have it transferred to the new one. (I had to sign up for a new account with the correct email just to post on the forums).
SO PLEASE.....if there is a competent person left there, that can take care of this problem please do. I just need my purchases attached to this account!!!! . I will have no choice but to start seeking a legal remedy within the next 48 hours is not resolved. I have a project that has to be completed, and due to this incompetence I can't use a product I have already paid for. It should never take nearly 3 weeks for this to be resolved.

Thanks Steve, I appreciate any help that can be provided. I’ve tried to be patient but after getting yet another Friday saying the exact same thing about it being escalated to the right group (which is the same email I’ve gotten day after day for 3 weeks) I have had enough. Clearly whomever is handling the general customer service, in whatever country they are in really do not care or even have a process to follow. They just clear their cue apparently so that they make their personal numbers. (I was formerly a tech support manager for one of the large PC and peripherals producer....so I am familiar with some of these antics, though we would have fired someone for something like this). Given how much I have paid to Adobe for their products over the past ten years as a business owner it a shame that this is not getting resolved.

I did not receive my serial number

I did not receive my serial number and it is not showing up in my products and services, even though I paid for it and received an email and it is showing on my bank account statement. Let me know.
Thanks

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you continue to have an issue, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

I downloaded Mac OS X Lion and when I go to install, it says file cannot be verified, may have been corrupted during download. How do I determine if it is corrupt and how do I get a clean copy of Lion, since I have already paid for it?

I downloaded Mac OS X Lion and when I go to install, it says file cannot be verified, may have been corrupted during download. How do I determine if it is corrupt and how do I get a clean copy of Lion, since I have already paid for it?

Download again, move the existing file out of the applications folder first.

RESTORING: At the moment I am downloading a movie on the itunes store my 8GB ipod touch (not my computer) (which I have already paid for) and I need to restore my ipod. Will restoring it stop/delete my downloading movie? what else does it delete?

RESTORING: At the moment I am downloading a movie on the itunes store my 8GB ipod touch (not my computer) (which I have already paid for) and I need to restore my ipod. Will restoring it stop/delete my downloading movie? what else does it delete?

Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
When you restore via iTunes iTunes will download the firmware(ipsw) file. It could be that the microwave damaged the iPod and iTunes does not know what it is.

HT1657 I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?

Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud.

My iTunes says I owe $5.25 for songs that I have already paid for and am not going to pay for again but I want to get some apps from the store and now there's a hold on my account. Who do I talk to get the hold taken off

I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?

You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

HT4906 I have a MAC PRO and a MAC AIR all dedicated to the same I cloud/Itunes account. i purchased i photo on the air but can i install it on the PRO free as i have already paid for it on my account?

I have a MAC PRO and a MAC AIR all dedicated to the same I cloud/Itunes account. i purchased i photo on the air but can i install it on the PRO free as i have already paid for it on my account?

Yes if your system minimum reguirements for hardware and software
LN

If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

Yes. Log into MacAppStore with the AppleID that purchased them.

Trying to download songs I have already paid for because they were deleted and its saying my computer does not authorize this? I put in my correct password. Help.

I am trying to download songs to my ipod from purchases I have already paid for. The ipod erased all of my music. When I go to re download it say my computer is not authorized. However, I used my mac to downlaod them. Help?

Hello AAnkush,
Thank you for providing the details of the issue you are experiencing with transferring your photos. I recommend following the steps in this article for the issue you are experiencing with the repeated prompts to authorize your computer:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

i have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise

Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
Regards,
Rave

SOME OF MY MUSIC I HAVE ALREADY PAID FOR IS ASKING FOR PAYMENT AGAIN

Hi,
I recently got a new iphone and my most recent downloads that i paid for from itunes are not there and are asking for payment again. How do i get my music i have already paid for?

i didnt back it up to icloud before hand as i didnt realise you had to to it with itunes too. I have now paid for itunes match and it is still not showing the music that i purchased. The apple id is the same as before

I did not receive a serial number when I purchased Keynote Speaker and Numbers from the App store. Would someone please send me my serial number so I can use the apps I have already paid for. The prompt screen is asking me for the serial number ??????????

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