I did not receive my payment refund

I live in Jamaica and I made a payment using my "Bank of Nova Scotia" Visa Debit card ........ i decided to open a case since my item was not shipped ........the payment was refunded and the case was AUTOMATICALLY closed and from that day ( June 15th ) my payment is still saying "refund pending" I would like to know what steps can I take since you guys guarantee my security with my transactions

Suggest you contact the "you guys" at customer services as only they can deal with account problems. ******************************************* I give up my time to help you so a thank you or kudos would be cool.
Marking one of my replies as a solution would be appreciated if I sorted your problem.

Similar Messages

Did not receive the payment co firm with code

Dear All
I pays for having the InDesign suite but I did not receive the code number for starting use the software.
How can I do!
Thank you
Alessandro

if you want to cancel your order, Return, cancel, or exchange an Adobe order
if you want to try the cc subscription to see if it works for you: just go here, sign in with the same id that has a cc subscription and start your download, https://creative.adobe.com/

I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you hav

I have replied to you three times now without reply. I DID NOT authorise a payment of £9.99 for NowTV. What is the solution to getting my money refunded. I think you assume I will go away after being Ignored. No I will not go away. I find now that you have DISABLED MY APPLE ID. Is this a punishment you use to anyone who takes up a stand against charges being made unauthorised on their account?. Please tell me why you have disabled my account. When will my account be restored? If not when will you refund ALL my purchases made to APPLE/ITUNES? I can then move on to another brand and hopefully better customer service. After reading articles regarding APPLE ID DISABLED it appears common practice from your company to DISABLE anyone's account if they question unknown charges. Please reply with your intentions regarding the unauthorised payment and the DISABLING of my account.
David Forrester.
Sent from my iPad
On 18 Mar 2014, at 09:20, iTunes Store <[email protected]> wrote:
Follow-Up: 319042795
Hello again,
I wanted to send a quick note to see if you are still experiencing any difficulties with the iTunes Store. Resolving your issue is important to me, so please don't hesitate to reply if you need any further assistance.
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Dear David,
Welcome to iTunes Store Customer support.
I understand that you have been charged an additional 9.99 GBP for a purchase that not authorized. I know how eager you are to know more about this purchase and I am happy to look into this for you.
David, the purchase worth 9.99 GBP was for a day pass from "NOW TV for Apple TV." To review your iTunes Store account's purchase history, please follow the steps in this article:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Please reply to this email and let me know if this purchase was unauthorized.
Thank you for being an iTunes Store customer. Have a great day!
Sincerely,
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
Lang_Country: en_gb
User Storefront: UK
Concern Type: Problem Not Listed
Web Order #:
Content Title: NOW TV Day Pass
Provider Name: BSkyB
Track IDs: []
Purchase Date : 2014-03-16 12:33:48 Etc/GMT
Purchase Device : Apple TV
Comments : I am being charged for what is listed plus another _9.99 for Apple TV pass. Did not authorise this _9.99 charge and not sure what it is exactly.
<Personal Information Edited by Host>

This is a user-supported board. You are not addressing Apple here. Nor is it a good idea to post your private information to a public forum. You should edit your post immediately.
Unfortunately no one here can access your support history. You must respond to the emails directly.

I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?

I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?
I still have the confirm receipt for purchasing the ipad, but my refund receipt can not find.

Seventy one is correct, you need to take this up with the manager of the store.
Ultimately, if the guy who handled the return at the store didn't enter it into the system correctly, or if the paperwork was somehow lost, or anything else along those lines, your refund receipt is the only thing you have proving that they owe you money. If you have lost that receipt, it's quite possible that you will have lost the money that it represents.
Go to the store. Talk to the manager. Try to recall which person at the store handled the return, and see if they remember you. Be polite but insistent, and remember that without the receipt, you are depending on those people to help you out.

TS1702 i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least g

i recently purchased an in-app item for my skylanders lost island game. I purchased that jewel pile worth Au$1.99, my account has already been debited but I did not receive the jewels. Can anyone please tell me how I can get a refund or at least get what I actually purchased?

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT1933 ITUNES CHARGED ME FOR THE SONGS APOLIGIZE I REICEVED IT, YOU ARE NOT ALONE I RECIEVED IT, VOICEMAIL ALERT I RECEIVED IT , THEY CHARGED ME FOR ANOTHER VOICEMAIL ALERT WHICH I DID NOT RECEIVE. I NEED MY REFUND I CALLED THE BANK.

WHICH I DID NOT RECEIVE. I NEED MY REFUND I CALLED THE BANK

I'm not entirely sure what you mean, but you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For future info, typing all in capitals is considered shouting, and may mean that people don't reply to your posts.

HT4009 How do I get a refund on an in app purchase that I did not receive

I would like an answer as to how I can get a refund on an in app purchase that I did not receive on the sims freeplay

You can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1725 I need a refund for a Item I did not receive $1.49 credit to my account.

I need a refund for a item, I did not receive $1.49 need to be credit back to my account.

These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can i request for a credit refund for items i did not received?

i find this very inconvenient on my part since this case happened to me. i have already made several case report problem and yet i did not received any feedback from apple itunes.
is there anyway i can message itunes to follow up on this case since i find the "report a problem" button very worthless since it did not prompt to itunes support for the problem that i have reported.
for me, they are only good on collecting money from itunes users. they dont care on the welfare of their users. :(

Contact Apple by phone > Contacting Apple for support and service
Just in case, try here > Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201272 did not receive content from in app purchase

I have made a purchase within an app where I did not receive the purchased product. I have made a few other purchases in the same game and have always received my content immediately. How do I get a refund or redownload in app purchase?

Even after disabling in app purchases (General > Restrictions) and setting the password requirement to 'immediately', I tried another in app purchase (for a smaller amount) and again it went straight through without asking for a password.

I have made an in-app purchase, but did not receive the item.

I purchased some pro-cash for Tiger Woods golf on the iPad, through an in-app purchase. However, I did not receive the relevant credits, but was charged in full and received my iTunes Store invoice to confirm this.
I have followed the instructions provided in the support guide on how to 'Report a problem' but the links don't function the way the guide says they shoudl and there are no contact details for the vendro (EA Games). How do I go about escalating this properly?
Thanks in advance,
Gordon

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

I made an in app purchase and did not receive it, what do I have to do to fix this?

I made an in app purchase and did not receive it, what do I have to fix this?

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

HT4009 I made an in-app purchase adn did not receive it, but was charged

I made 2 in app purchases today, and did not receive them but I was charged for them. What do I do to get what I paid for or have the money refunded?

To petition for refunds, you need to go to expresslane.apple.com > itunes > itunes store > billing and accounts
I would suggest that you contact the developer of the app to see what exactly you purchased, because itunes store support can get you the refund, but they can't tell you exactly what you purchased. They just handle the money, they don't necessarily dictate what the app's devloper sells

I got problem when trying to contact my iphone 4 using facetime,it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.

i got problem when trying to call my iphone 4 using facetime with my Macbook Pro 13',it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.Help!! thank you in advance

i got problem when trying to call my iphone 4 using facetime with my Macbook Pro 13',it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.Help!! thank you in advance

I just upgraded to iOS5. I did not receive the info in my email to activate the icloud account. My email adress is not the same as my Apple id, but my correct email adress is indicated in my account and in the msg indicating to check...

i just upgraded to iOS5. I did not receive the info in my email to activate the icloud account. My email adress is not the same as my Apple id, but my correct email adress is indicated in my account and in the msg indicating to check...

Start here, change your country if necessary and go to manage your account and request another email.

I did not receive my payment refund

Similar Messages

Maybe you are looking for