I did not set up security questions and now all of a sudden I am being asked to answer. What the heck?
Why, all of a sudden am I getting asked to answer security questions I never set up in the first place. I have never given credit card info, didn't need to because I have some iTunes Gifts to redeem. This is very frustrating!
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
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I did not set up security question but it will not let me download anything from my new phone without answering them, please help
Account Security Team (AST)
Check the AppleCare number for your country here:
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I did not set a rescue email, and now forgot my security question answers
Ive recently added my girlfriends ipad to my apple id and couldnt remember my security questions. ive ran circles and know how to reset them but to do so i need a "rescue email" which i did not set up when i made the account like 3 years ago. I cant find any info but to "contact support' to set up but ive emailed them twice and no answer. I feel it would be easier to just make a new account but cant because this is the main email i use everyday and dont wanna lose the money in the account
this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.
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Hi...please help me. I just got a Mac Pro yesterday and did not set up a password at apple now it is asking me for one to download flash player plug in. what can i do?
Shootist007 wrote:
You must of set a password on the computer when you kfirst turned it on. Otherwise you wouldn't be using it.
What I think you are talking about is a user name and password for an Apple ID.
Apple IDs use a email address and a password you create for that email address on Apples website.
There should be a link on whatever page you are on to Create an Apple ID. Click that link.
Or just open App Store from the link on you Dock then Find the link to create an Apple ID.
Absolutely not. You can create a blank password. Yes it's stupid. Yes it's unsafe. But from helping people with their Macs, I find most do not set up a password. <facepalm> -
I can't change the severity questions and I want to buy something on sims and every time I try it asks me for the stupid security questions
Contact iTunes Customer Service and request assistance with your issue.
Apple Support iTunes Store Contact Us -
I forgot the answers to my security questions and now i cant download aything help!!!!
Welcome to the Apple Community.
contacting Apple through iTunes Store Support -
The App Store want allow me to download new apps because I have not set up security questions.But I share an iTunes account with my friend. So if I set up the questions will my friend have to use and answer the same thing?
They will have to be answered the first time when purchasing from a new computer or device.
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I can not reset my security questions and not set rescue email address
i can not reset my security questions and not set rescue email address
Call AppleCare and speak to someone in account security.
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I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808) -
Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anythingYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546) -
i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?
Dude same here
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When I got to my manage account I can not change my security questions and I have no idea what they are. Can anyone help?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76108) -
I can not remeber my security questions and need to change it how do I do this
I can not remember my security question and I need to somehow change it. Can anyone advise me please as I can't get any satisfaction from the web site.
ThanksYou need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87890) -
I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions which i cant recover
you can setup a rescue email. http://support.apple.com/kb/HT5312
all else failing you can reestablish a new account. as a last resort
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
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