I did the update and my phone hasn't backed up.Urgent, please help. Is everything gone?
I did the update last night and it looks like my iphone 4 didnt back up. I did a restore but my latest backup was 3 months ago and now my phone has reverted to that. Is there anyway to get back my phone as it was before the update and restore or are my photos, videos, messages gone for good? Also all my apps are still showing in itunes but havnt synced back to my phone. How do i do this as I select to sync them back and it wont work? Does this also mean I have lost my game progress such as in angry birds etc.? Please help....
Music and apps are in iTunes. You can either resync the info from iTunes, or from iCloud.
Similar Messages
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HT1212 I just did the update and this phone is one week old. Why can I not get into it now
I just did the update and this phone is one week old. Why can I not get into it now
The passcode is the answer to the prompt "Enter Passcode" that you are very likely seeing.
If not, you need to help us by telling us the exact symptoms of what you are seeing. -
I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario -
i have already did the update and the i clicked on install now then they told me that the phone is oing to restart and it didn't work the apple signe is always appearing
Reset, hold both home and power buttons for about 10 seconds until the iPhone restarts itself. If still problems, Restore iPhone again with iTunes on computer. If you have trouble, put iPhone into Recovery Mode. Open iTunes on computer, connect iPhone to computer with USB cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.
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I did the update and now cant open itunes i get a error 7 windows error 198
I did the update and now itunes wont open...I get a windows error 7 (windows error 198) HELP
Hello there, thumerick.
The following Knowledge Base article addresses the very issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
THis is now the 5 th time I have written this !!!
I have a iPhone 4s i did the software update ages ago and lost the camera roll .....then I did the update and all my photos returned ...now on Christmas eve they all dissapeared
I now just albums .... All Photos but that only has 77 photos , and that's it over 1000 photos have just gone ??
PLease help me !!Why should we care how many times you've written this? Are you making multiple threads? Are they being deleted by the Hosts?
Did you make a backup of your iPhone before you updated the iOS?
Did you import the photos to your computer?
Were the photos in the Camera Roll, Photo Stream or synced iTunes albums? -
I recently did the update and my text message notification was no longer working. Then I did a reset and now my locking function no longer works. What is going on???
What "locking function" are you talking about?
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HT4623 I did the update, and now I don't know how to close an app when I'm done with it
I did the update and don't know how to close apps that are open
Force close apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen
http://support.apple.com/kb/ht5137 -
tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!
I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone. I don't know what else to do :-( any help or suggestions are highly appreciated!
I would hate to have lost all my info, especially contacts and calendar items since I have no idea what was backed up prior to the phone getting locked on this screen. I've been told that my only option is to go to the phone carrier and they will reset it for me, but that means it will wipe out all the info.
I hope someone has a fix other than that one. -
Attachments dont download from Gmail in Safari, They disappear,I even tried re-downloading Safari and that download disappeared, it is not in my downloads folder, I actually searched in finder for the file and it is nowhere on my computer. Please help!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!
Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to start.
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I have a cellular data account on my iPad. Almost immediately after I signed up, my e-mail was hacked and had to be cancelled. I cannot get into my AT&T cellular data account now to change the billing and account to my new e-mail. Please help.
According to the AT&T Wireless web site, you can manage your iPad data plan either from the iPad, or by using a web browser:
From the website
Log in to your account at att.com/iPadlanding using the email address and password you used during activation.
Your account information will display. Select the desired account change option then tap Next.
Read the Terms of Service, and then tap Accept.
Review the Payment Summary to ensure the details are correct. Use the Back button if changes are required, otherwise tap Submit.
Read the Confirmation message then tap OK. -
I am using iPhone 5. I have a smart playlist that shows the 25 most play songs within the last 3 months. However, the list on my phone got completely messed up. Please help me.
First thought: Have you used the same Apple ID for all the purchases you're talking about? If not, that could cause an issue.
Assuming you've used the same Apple ID all the way through everything you're talking about, here's the second set of questions:
When you say you can't play the songs from the iPhone playlist, can you see the playlist on the iPhone? Is the song visible in the playlist? Is it visible under "Songs" in iTunes on your iPhone? Is it visible in "Albums" on your iPhone? Is the song in iCloud? -
First I did the update under general like I do every couple months. My phone came up with a screen, at the end of the update, that had a picture of the itunes icon and a picture of the iphone cord like I was supposed to connect to itunes. I did and itunes said that my phone needed to be "restored" to be reusable again, and the only option it gave me was to click the restore button. So I did and it went through a 30 minute restore session. Now my phone just shows the black screen with the apple icon and restarts over and over again. Clicking the buttons does nothing. It has been doing this for hours now. What do I do?
The screen is telling you to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software -
I just did the upgrade and now my phone is locked. As I have never locked it before, I don't know what to do. I tried the recover through itune that att walked me through and the message came up that it was unable to restore. Now what do i do?
http://support.apple.com/kb/TS3694
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