I didn't deactivate Adobe CS 3 Premium before I reinstalled it on the same computer,  so when I tried to activate it says the maximum has been reached for licenses. I read on your website the instructions for correcting this issue, but still do not have t

I didn't deactivate Adobe CS 3 Premium before I re-installed it on the same computer,
so when I tried to activate, it says the maximum number has been reached for licenses.
I read on your website the instructions for correcting this issue, but still do not have the deactivation option. So that I can reactivate it.
Could you please help?

COntact support by web chat or phone and have them reset activations.
Mylenium

Similar Messages

  • Can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to chnage the passwords, I haven't used the account since 2010?

    can you set up a new I Tunes account, but still use the same email address, as having problems with it keep telling me it has been disabled, no matter what I do to change the passwords, I haven't used the account since 2010?

    Hi eddinchina,
    You should have no need to use the Old Sync account.
    As long as device or devices are Firefox 29 or later (They should all be Firefox 30 now) you should use the New Sync.
    You may use the same email address with both accounts.

  • Have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!

    have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!

    I cannot update apps, download apps and have had to remove apps because they keep crashing!
    I have turned off, removed apps, tried to reinstall them. iTunes can't download them either, the updates for them won't work.
    Never had problems with iPhones until now and this has really annoyed me... Apps have cost me money have had to go because they won't function
    the error messages say that data cannot be downloaded at this time and it is ot because I do not have free space because I have removed items to make sure there is room!

  • HT201412 My ipjone keeps coming up with a message say that the cable or accessory urged in is not a reliable source for this iPhone but I do not have Nything plugged in to my iPhone. I Put it in a bowl of rice for 2 hours to see if that would help it but

    My ipjone keeps coming up with a message say that the cable or accessory urged in is not a reliable source for this iPhone but I do not have Nything plugged in to my iPhone. I Put it in a bowl of rice for 2 hours to see if that would help it but it hasn't. Is there anything thank can do???

    Clean the connector on the bottom of the phone. Use a magnifying glass, bright light, and a wood or plastic toothpick. If you got the phone wet put it in a bag of uncooked rice for several days, not hours.

  • HT1529 Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!

    Where do i find the serial No on a IMac 4.1 please? I have looked on the "about this Mac" but it does not have the serial No on it!

    Until last July, the model identifier on every Intel Mac would tell you exact minimum and maximum expansion in terms of RAM, retail operating system, and any system specific required firmware updates, video and audio expansion capabilities, and patches for Wifi available.  The serial number is only of consequence if you wish to date a Mac down to the week.  This can help in determining system specific disks, available warranty, and exchange/repair program eligibility.  Outside of that the year and month can usually be narrowed down to a six month period with model identifier alone on all except MacPros.  So my question is, is it really that relevant for your needs?

  • I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

    I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

    Apple ID FAQ   http://support.apple.com/kb/HE37

  • TS1410 MY LAP TOP DOES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO THE IPOD ITSELF HAS FROZEN AND CAN NOT BE TURNED OFF OR RE-SET BUY HOLDING THE MIDDLE BUTTON.

    MY LAPTOP DIES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO AFTER THE IPOD HAS BEEN CONNECTED TO THE COMPUTER THE IPOD WILL FREEZE. I AM ONLY ABLE TO USE IT AFTER THE BATTERY HAS RUN OUT. WHAT COULD BE CAUSING THESE PROBLEMS AND HOW DO I RESTORE MY IPOD!!!!!

    Hey gwscrt,
    Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
    Restoring iPod to factory settings
    http://support.apple.com/kb/ht1339
    I would read the document in full, but here are the applicable steps for you:
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
    A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
    Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    Have a good one,
    David

  • How do i get my library from my phone to my new computer? I no longer have access to the old computer. When I try to sync it says it will erase everythiong from my phone.

    How do I get my library from my phone to my new computer? I no longer have access to the old computer and when I try to sync my music, it says it will erase everything on my phone. My itunes library is not showing up when I sign into the new computer. Its not even showing any downloads.

    The iphone is not a backup/storage device.  It simply mirrors the selected content of the computer to which you sync.
    It has always been very basic to always maintain a backup copy of your computer for this very occasion.
    If for some reason you have failed to backup, not good, then you can transfer itunes purchases from your iphone:  File>Transfer Purchases.

  • HT5622 my new samsung phone will not receive text messages from my old iphone friends and family.  I was told that I need to close my icloud account in order to correct this issue but I cannot find a way to close my icloud.  Help?

    I cannot receive text messages on my new samsung phone from any of my old iphone contacts.  I was told that I need to close my icloud in order to fix this problem but i can't find a way to close my icloud account.  Help...

    You can try changing the password for the Apple ID you were using for iMessage on your iPhone by going to https://iforgot.apple.com.  If that doesn't help, you'll have to contact Apple support for assistance: http://www.apple.com/support/contact/.

  • How on earth do you contact adobe - i lost my serial number before registering my standalone software...the phone service is offshore and not very helpful - the chat (i thought it was realtime) has been slow - if i understand, you need your proof of purch

    how on earth do you contact adobe - i lost my serial number before registering my standalone software...the phone service is offshore and not very helpful - the chat (i thought it was realtime) has been slow - if i understand, you need your proof of purchase and they will issue a serial number

    To help address performance issues the Identi-e web site is currently down for maintenance.  If you are trying to redeem a product code to obtain your serial number for the Student & Teacher edition of our software you will currently be unable to do so. We would recommend installing the software in trial mode for the moment until the maintenance period is complete.

  • How do I install Reader Version 8 and Version 11 on the same computer?

    I have old fillable forms that will not work with the free reader above vesion 8.  I also have programs that require the free reader version or above.  I am trying to get both the free reader versions 8 and 11 on the same computer.  When I installed version 11, version 8 was removed.  When I tried to reinstall version 8 the message said I had a more up to date version and the install stopped.  Any suggestions?

    Thanks for the suggestion, it worked!  What I had to do was after steps 1 & 2
    3.  move the entire Version 8 folder to a flash drive
    4.  reinstall Version 11
    5.  add a new folder called Adobe 8 to the program file directory
    6.  copy Version 8 folder from flash drive file to new folder
    7.  add shortcut to desktop.
    Now I can open my old forms in Version 8 and edit and save them.
    Thanks again.

  • Firefox has suddenly stopped connecting on one of three user accounts on the same computer. That account still connects with Safari - but not Firefox. A clean-install has not solved the problem. Help?

    Three user accounts on the same computer all link to a single copy of Firefox 3.6.8 - but one of them has suddenly lost its ability to use the program. Firefox opens in that account, but it cannot connect to the Internet. 'Done' appears at the lower left of a blank Firefox page [it's set to load a blank page initially], as though a page had finished downloading ... but Firefox does not actually generate any Internet activityx.
    Previously, the Firefox connection for this account was smooth and reliable. I haven't added, upgraded or downloaded any new programs, nor made any other computer changes in recent weeks or months.
    Puzzlingly - that same account still connects successfully to the Internet via Safari. And the other accounts on the same computer continue to use Firefox with no problem - including a test user-account that I set up today to help troubleshoot the problem. The blockage is restricted solely to Firefox with that one user account.
    Following your Support page instructions, I did a clean-install of Firefox 3.6.8, removing both the existing Firefox 3.6.8 and the Library/Application Support/Firefox folder. Going the extra mile, I checked all accounts to be certain that no Firefox folders remained in any of them - then emptied the Trash and restarted before installing a freshly downloaded 3.6.8. But blimey - the blockage still persists for that one user account.
    Firefox shows no visible cookies that might influence the connection. [It's set to delete all cookies upon closing anyway.] And I see no obvious instructions in Mac's firewall or any software program to refuse access to Firefox. The computer is stand-alone, not networked. And in any case, Firefox works just fine in the two other user accounts.
    Deleting the hobbled user account is not feasible. So what is causing this roadblock? Did I miss a step in the clean-install? How can that account resume using Firefox?
    Thanks in advance for your advice.

    If files already have been downloaded then remove the files in the updates and updates\0 folder.
    You can also delete active-update.xml and possibly updates.xml (stores the update history).
    * http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
    (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

  • Can my wife and I each have an iCloud Account on the same computer?

    I didn't find any information documents that stated if two different iCloud accounts could exist on the same computer (iMac).
    Would appreciate and help to answer my question.
    jes1937

    Yes,  Just create a separate user account on your Mac for your wife to use.  You can setup Fast User Switching in the System/Users & Groups preference pane
    so it's easy to switch back and fourth via the Menu bar:

  • I am attempting to listen to iheart radio. Problem is, there is too much buffering going on. How do I correct this issue?

    I am attempting to listen to iheart radio. Problem is, there is too much buffering going on. How do I correct this issue?

    Robert, did you have an iPhone 4 or 4s?
    And did that iPhone 4 buffer just like the iPhone 5?
    And that is my frustration, I am testing these 2 iPhones next to each other, a 4 and a 5, the 4 plays, the 5 buffers!
    Noooo sir, there is nothing wrong with your phone... Am I going crazy or what?
    I wonder if somebody from Apple reads these posts...
    There must be a solution for this but Nobody seems to know what it is and not a word from the Geniuses this time.
    I am getting a 5s today, I wonder if that solves the problem...

  • I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

    I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

Maybe you are looking for