I didn't deactivate my iTunes on a previous computer and can no longer access it.
OK, so I'm not totally computer svey. My ITunes account won't allow me to access some of my music from previous purchases because I was unaware I needed to deactive my account on old computers. I am now over my 5 computer limit but have no access to the old comouters as they are dead and buried. How do I deativate the old ones so I can play music I bought previously?
Use the Deauthorize All command documented in this article.
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Following iTunes update on my computer, I can no longer access or sync my ATV.
After installing the new version of iTunes, I can no longer access or sync my ATV. Any help would be greatly appreciated.
Do the following settings for X-Box...
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I saved my itunes account to an external hard drive and can no longer access it
i have saved my itunes account to an external hard drive, then deleted my account on my laptop to make space on my hard drive and can no longer get acces to my itunes account.
If you move/copy your data back to internal drive, you should be able to add it to library, by clicking file add to library at the top of itunes.
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I have more than 300 CDs that I have downloaded to my computer and have purchased hundreds of songs from the iTunes store on my Mac. I cannot play any of this music now. How can I restore my iTunes library? I can see the music files, but they will not play. The message I get is that the file cannot be found. I have stopped purchasing any music from iTunes, and will not do so in the future unless this can be resolved. Why buy music if in the future you can't play it? I have not connected my ipod to my computer for months because of concerns that my music will disappear from there too.
What you see in iTunes is not the music but a pointer to the file that contains the music. Somehow these pointers have become broken. You may have accidentally deleted the file, or moved a folder, or moved a file, or renamed a folder, or renamed a file, or... iTunes is very unforgiving of you doing things to the iTunes folder unless you have it set so iTunes does not manage your music for you (in which case you really need to know how iTunes works)
If all your links are broken, or a large number are, then there are various options, none of them easy (unless you're lucky). One is when it asks you if you want to find the file that you say yes and then guide it to the file (which will probably be in a folder by artist, and then a folder by album name). Gets old fast if you have 300 CDs. Another is to undo what may have caused the links to become broken, if you can remember what it was that you might have done such as renaming a folder. Another is to just forget about your old library, ratings, and playlists, etc. and start afresh. Trash the library file in your iTunes folder, start iTunes with a blank library, then drag all your files to the new library. Another is to restore itunes from a backup you may have made before this happened.
Do you keep just media on an external drive? If you start iTunes without the external being switched on then it thinks the links are bad. Quit iTunes and start the external before restarting iTunes. You may have to scroll down through the tracks to "tickle" them into re-reading the link.
How do you have itunes set in preferences to manage your music? Have you done any changes to preferences recently, or moving folders, files, etc? Do you keep iTunes on an internal drive, or external?
In the many years of people complaining about broken links I don't think any way has been developed to mend them automatically. I saw one attempt to use Spotlight, but it didn't really work.
None of us work for Apple so it's up to you if you won't buy from them until it is fixed. We will try to help you fix it, because we're nice. -
When I was downloading the latest version of itunes on my pc the update failed.
I can no longer acces itunes.
How can I update the software without overwriting my current itunes libraries?
ThanksDo you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)
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i lost my music when my old computer crashed and when i got my new computer it erased all my music from itunes and my iphone 4... Please help!!!
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
If for some reason you failed to maintain a backup ( not good), then you can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
If I imported a CD into my iTunes library from one computer how can I listen to it from another computer? I imported music from a CD into my compter at work and when I got home and went to my iTunes account none of the songs were in my library. I also noticed that on my Work computer there were a couple songs that I had to click on the little 'cloud' icon before I could listen to them (these were not songs I imported they were songs that were already in my library). Not sure if this makes semse...help.
jamie171 wrote:
My question is since I have imported them into my iTunes library from one computer why can't I access them from my iTunes library from another computer that I have authorized to access whats in my library? Is there no way to import songs only once into the library and then access them from all my authorized computers?
Only if you have iTunes Match or of the computers are on the same local network. -
i am running vista home premium on desktop and vista basic on laptop. have placed my itunes music with .itl and .xml files onto external drive connected to another desktop running vista and can no longer access music on first two mentioned comps only on the one connected to external drive. always am told that the library cant be read because it was created using a newer version of itunes. have tried to download 10.3 but it always tells me that i have and invalid hard drive j and to try again. any ideas?
Older versions of iTunes cannot read libraries created with newer versions of iTunes. You need to have the same version of iTunes on all your PCs. Is that the case?
As far as the problem installing iTunes goes, see this article from b noir on dealing with the problem:
https://discussions.apple.com/thread/2450004
If you get to the point where you need the Microsoft Installer cleanup utility, you will need more help as it has been withdrawn by Microsoft. but I am hoping the virtual drive trick will work, -
Bought new computer- how do i get all my itunes song off old computer and onto new one?
i recently purchased a new computer and installed ITUNES on it. Once I put in my APPLE ID all my purchased songs showed up (songs i purchased through ITUNES on my old computer). Here is the problem, my old computer has around 800 songs on it from cd's that I owned and downloaded those songs into ITUNES. Now i want those songs on my new ITUNES on my new computer but don't know how to get them there. I have tried the following so far:
- Tried syncing my ipod and ipad to the new computer but each time I do this the new computer ITUNES wants to wipe out the 800 songs and just put on the transfered purchases songs.
- Tried 'home sharing'. When I did home sharing with both computers on and ITUNES opened all the songs showed up on my new computer but as soon as I closed out ITUNES on the old computer the 800 songs went away on the new computer and it went right back to the songs I purchased.
Please someone tell me there is an easy way to take all these songs I have on ITUNES on the old computer and transfer them to my new computer and ITUNES without having to bust out all these old cd's and sit there and re-burn them all on the new computer.
I have in addition to this all ready authorized my new computer with ITUNES so that is good to go. Any help would be appreciated...Are they not on your new computer after you restored your iTunes backup?
Didn't have a backup?
Unlike music you can download apps multiple times. Go to each app, download it (ignore the price) and after you click it will tell you that you've already purchased the app and ask if you want to download it again. -
Hi I am Del
I am trying to rent a movie on my Apple tv keep getting the message - verification required before you can make purchases you must go to the itunes store on your computer and verify your payment information
ThanksHave you paired your Apple Tv with your iTunes account? That's how rentals and purchases are billed. If, however, you have already done that it is possible that there is a glitch in the system. I've had that happen occasionally and it usually goes away if I reset Apple Tv. On one occasion that I didn't work so I had to go to iTunes and deauthorize and then authorize this computer. Also, check to see if your Home Sharing is on (under File in iTunes). Hope that helps.
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Just updated to itunes 12.1.0.71 - big problem - can no longer access the legacy "Get Info" where you could change multiple files, easily add artwork, add album name for TV show, and much more. In previous iTunes 12 you'd right click and hold shift key and be able to get to it. Anyone figured this out?
The "legacy" metadata editors, for which there was a "back door" in iTunes 12.0, have gone from 12.1. However, the revised editors in 12.1 provide access to (almost) all the metadata elements that were available in iTunes 11, albeit in a different layout and with some additional constraints based on media kind. Some users have / will have an issue with the statement that "Get Info has been completely redesigned in iTunes 12 to focus your attention only on what’s necessary for the selected item" since that removes some metadata elements that people may have been using in creative ways. iTunes 12.1 basically gives you access to the fields that Apple think are necessary ... . Some of the things that have been excluded by this rule:
track and disc number fields for video media kinds
show and episode fields for music
description tab for audiobooks made up of more than one file
Obviously the first two examples can be regarded as "overloading" the metadata elements - i.e., using them in ways that the designers didn't intend - but given that some users do find valid cases for this it's a shame that they've been deprecated in the new UI. There are couple of workarounds:
in songs view (or any of the other columnar views), you can still select any fields to display, independent of media kind, and these can be edited (though only one at a time) by double-clicking in the relevant "cell"
you can (temporarily) change the media kind of an item (or group of items) to get access to metadata elements that would otherwise be inaccessible.
It may be worth submitting an issue via https://www.apple.com/feedback/itunesapp.html - I can't see it as a huge development task to have a user preference to switch between "show all fields" and "filter fields based on media kind".
One other oddity/irritation is that some of the tabs don't, by default, show all the available fields - you need to scroll up/down to access them or to expand the window by dragging on one of its corners. Fortunately, the latter seems to be persistent - once you've done this to make all the fields visible the editor will open at the same (larger) size when opened again. -
New ASUS computer and can't download itunes
I bought a new ASUS computer and can't download itunes. I keep getting an error 2 message and to uninstall itunes and reinstall it. I've done this three times and it doesn't correct the problem. Also, says I need apple support to run it. Don't know what to do since my family has four iphones we'd like to sync.
Thanks for you attn on this topic.
Disabling McAfee didn't help, but I found something that did. There's a web site that has all the older versions of the iTunes software. I tried the one at the top of the list and all went as it should. We're up and running now,
albeit with slightly outdated software.
Thanks,
Luke in Ca
Custom Windows XP
Custom Windows XP -
So my family had a computer that kept all of the songs and videos on it for itunes. how can i transfer all of that data to another computer and put that new computer as our home computer for the home itunes computer? please help me. i have been trying to figure this out for 2 months now.
open itunes on the new computer and go to the itunes store
make sure you are signed in with the apple id of whoever purchased all of music from the itunes store
on the right hand side of the itunes store home page, under quick links click 'purchased'
you will be able to download anything you have previously purchased for free
let me know if that works for you. -
Hi all,
I've just downloaded itunes onto a new computer, and I'm currently downloading previously owned music from the cloud. However, it keeps sticking on various songs - it will get part of the way through and just stop, this seems to happen to about 1 in 10 songs. How do I get round this?
Also, once I've finished dowloading from the cloud, how do I get my library to display only the songs I've downloaded, and not all the other ones that I don't want anymore?
Cheers, AlexOn the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
Since upgrading my iPhone 4 to the new ios6 software I can no longer access itunes through the itunes app. I there a fix for this yet?
Scalesy05 wrote:
I there a fix for this yet?
Why would there be a fix? YOU are having the problem. I'm not, no one I know is having the problem. No fix is needed.
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new. Have you been through any, if not all of these troubleshooting steps yet?
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