I didn't found the email that apple send,how come?

i have problem with my account, i can't use because  because forgotten the answer, apple send an email but i didn't recieve it,,, please help mee

Call Apple Care for your country, ask for the Account Security Team and request help resetting the questions.

Similar Messages

  • How do you change the email that you send how to send your security questions

    I forgot my security question and I put in a 25 dollar itunes card in my account but i cant use the money because i forgot my security questions so i need help to be able to change it because the email it sends it to I no longer use and I also forgot the password to that as well and it wont let me change it. Please help!

    Hi Rose,
    You cannot change your Rescue email after you have forgotten your Security Questions. That would sort of defeat the purpose. Contact iTunes Support to have them reset:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email: https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • Does anybody no .... I can't reset my questions for security and I have forgotten the answers I no longer use the email that it sends it to and I don't no how to change it??

    Does anybody no how to change the email address that it sends to reset your passwords because I can't remember my answers for questions

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • The email that I send doesn't show up in sent mail.

    I have a IMAC G5 with Tiger and now my emails that I sent don't show up in sent mail. I use a pop-server. Some times there is a blue dot that shows up but nothing shows on the monitor when you go to it. I have temporarily set up another email and those do show up in sent. I have tried rebuild but so far no luck.

    Welcome to Discussions - You will probably get a more informed answer if you post to the Tiger [Mail|http://discussions.apple.com/forum.jspa?forumID=753] forum.
    Good luck,

  • My Apple ID says that I need to put in my security answers but I don't know them and the email that it sends the answers to I no longer have access to

    Please help me

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (100990)

  • HT5622 what if you forgot he ansers to the security questions AND dont know the email that they send the directions to reset them?

    IT sys dont know the ansewrs? we will send info to rest it to this email... but i dont remebre the email

    Go here:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • Hello. I can not remember my security question answers, and I no longer have the email that they are trying to resend them to. Any idea how I can recover the answers?

    PLEASE HELP.
    I can not remember the answers to the security questions and I no longer have the email that Apple is trying to send the answers to. Is there a way to recover the answers or have the email sent to a different address?
    Thanks

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT2731 How to buy films and music and how to received my email send to my I pad email that is send to me  but the computer that I received from my computer that I am using  at work

    How can I receive my email to my I pad the email that was send to my computer that I am using at work to go to my I pad.and how to buy films and music and how do download music and movie from my computer to my ipad .and how to   send picture to other divers or cellphone

    Some instructions for removing Community Toolbar are available in this thread: https://discussions.apple.com/message/15868085#15868085

  • HT201441 iTunes is requesting to activate my iphone through an apple ID, which apparently isn't mine, after working perfectly. I hardly found the guy that i bought the device from, and he cold blooded tells me that he no longer uses that ID?!?!?!

    I mean do you Apple guys ever thought that this might happen?...that economically we're weak, that people sell their own phones to do something?...ever thought what can happen to us that buy from them?....that they might be irresponsible and just cold blooded tell you that they no longer use their Apple ID and forgot them?...i've asked a lot through mobile shops, they didn't had any accurate solution, until one of them asked for 100 EURO???!!....I MEAN COMMONN!!!
    I'm kindly asking from you guys, do something about it, you produce we buy, i'm holding your product on my hands, but i cant use it at all, because u didnt left any option to restore it or something??
    I'll be waiting for your response, so thanks in advance for your pormpt reply.
    Kind Regards

    Thank you Winston.
    But as i see, you misunderstood my concern.
    No I don’t buy and sell phones, I’m just a regular guy, that bought an iPhone from a guy that I know, which sold his phone for his reasons, which may be economical.
    And so on, I kept using this phone, until I’ve decided to upgrade it to iOS7, and when the phone upgraded it’s software to newer version such as iOS7, the phone restarted, and in order to activate the device it requests it’s previous owner’s Apple ID and password, which it seems that he left in iCloud or something similar.
    So what I did, I hardly found the guy that I’ve bought the phone from, and I thought I was lucky, I kindly asked him for his Apple ID, so I could activate my iPhone, and he cold blooded said to me that he forgot what kind of apple ID he was using, and even if he knew, I wouldn’t definitely remember the password he said…
    And I didn’t knew what to do, so I went to the different Mobile stores to ask for the solution, no one didn’t had a clue od my concern, until one of them replied back to me and said “If you give me 100 EURO’s, I might activate your phone”
    So today I’ve directed my issue to Apple Support Community, asking them if they ever imagined that something like this can happen to a regular guy like me, and if they did, I kindly request for the solution, but if they didn’t then how come a brand like Apple didn’t thought about this.
    Thanks in advance for anyone’s prompt reply.
    Kind Regards

  • HT4859 I need help! I know longer have access to the email that I opened my icloud account with and I can't remember my password. I have tried asking Apple for help and no one has been able to! Any advice

    I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?

    I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account.  You can't delete them.
    If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck.

  • I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do

    I had an old account for my apple I.D and the email that i had expired, so I switched my apple I.D as my recent gmail, but it still asks me for my old apple I.D and password, what do I do?

    Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT201363 When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??

    You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
    http://www.apple.com/support/itunes/ww/
    or by email:
    http://www.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • I want to change my password for apple id but i forgot my secrect question as well as the email add that apple sends the reset link to. How can it be resolved ?

    I want to change my password for apple id but i forgot my secrect question as well as the email add that apple sends the reset link to. How can it be resolved ?

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5622 I want to check the emails that are sent to my Apple ID, is that possible? If so, how?

    I want to check the emails that are sent to my Apple ID, is that possible? If so, how? I have an important message to read and it was sent to my Apple ID account at @me.com

    There are no IDs that end in apple.com.  There are mac.com, me.com, and icloud.com.

  • On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

    On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

    Hi Aurion23,
    If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
    iCloud: Change your iCloud password
    http://support.apple.com/kb/ph2617
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Regards,
    - Brenden

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