I didn't get my refund

I requested a refund from itunes and got  an email saying that they issued my refund. But it's been 24hours and the money has not been put back on my credit card. And yes I did pay with my credit card. Does anyone have a solution to my problem.

Contact iTunes support and ask them

Similar Messages

  • Hi actually I want to tell you I didn't get my refund yet.

    Hi actually I want to tell you I didn't get my refund yet. I am sending you the invoice. Please refund the money. Because the company I did contact with they said to contact to you. Please help me out to refund my money.
    On 10/07/2013, at 9:35 AM, iTunes Store <[email protected]> wrote:
    Item     Seller     Type     Unit Price
    fring, fringOut package
    Report a Problem      fringland Ltd.      In App Purchase     $15.99
    Order Total:     $15.99
    Please retain for your records
    Please See Below For Terms And Conditions Pertaining To This Order.
    Apple Pty Ltd.
    You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
    Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/nz/support/itunes/store/
    <Personal Information Edited by Host>
    Apple ID Summary •  Purchase History
    Apple respects your privacy.
    Information regarding your personal information can be viewed at http://www.apple.com/nz/privacy/
    Copyright © 2011 Apple Pty Ltd. All rights reserved

    You're not addressing Apple by posting here.

  • I didn't get my refund money

    I contacted apple support via phone 2 days ago because an inapp purchase I had made never appeared. The support told me that the refund would be issued and that the refund would be given within 24-48 hours. It has been around 50 hours now and my balance has remained the same. Should I wait linger or contact support again?

    If it was a credit card purchase then it can take more than a couple of days for the refund to show, maybe a week or so. If via your iTunes balance (and you've tried logging out and back into your account on your iOS device to see if it the balance updates) then try contacting iTunes Support again (and include your original case number : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I downloaded ibooks on my ipad. Application was free but it had books in the library. They started downloading and I didn't purchase them or order them. Now I have received charges for 4 books that I didn't want to purchase. How can I get a refund?

    I downloaded the ibooks application on my ipad 2. It showed books in the library. It downloaded and charged me for 4 books I didn't order.  How do I get a refund? Is there a phone number to call? And why did this happen?

    Contact iTunes Store Customer Service.
    tt2

  • Can I get a refund for music I didn't want

    I clicked on an album I didn't want and how do I get a refund or return?

    You have to enter your password whenever you purchase something. Sort of an added "are you sure?" feature built in. In your case, I am guessing you had purchased something immediately previous to purchasing the album in question? Which means that your password was already entered? Try contacting Apple concerning the issue, I am sure they will help you.

  • HT4009 How can I get a refund for an In-App purchase, that I made by mistake, and I didn't use it?

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    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

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    Welcome to the Apple Community.
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    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT1657 Can i get a refund for a rental i didn't view before the expiration date?

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    I wasn't able to tranfer the movie to the ipad, and couldn't view it on my pc.

    All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    Can I get a refund for rented movies I didn't get to watch?

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  • I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you, I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you

    I purchased additional storage, only to find out that I didn't need it. How / who do I contact to get a refund? Thank you

    Call the Apple online store.  If you're in the U.S., call 1-800-MY-APPLE.

  • How do I get a refund for an app I purchased but didn't download on my IPad?

    I Bought an 2 Apps last night. The first one semmed to download and then didn't work,  the second one was fine.  How do I get a refund on the one that doesn work?

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    AppleCare US phone number: (800)-694-7466
    Contact Apple for support and service
    http://support.apple.com/kb/HE57

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    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

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    How do I get a refund on a movie i tried to download when it didn't?

    You can try here:
    http://www.apple.com/emea/support/itunes/contact.html

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