I didn't get the email to reset my security answers

I forgot my security answers so I pressed the blue link to send an email to reset it but I have not got it for two days now. I'm trying to buy movies but I need my security answers! Can someone please tell me how to get my email so I can reset my answers.

If it isn't in a spam filter, you need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96086)

Similar Messages

  • What happens if I don't get the email to reset my security questions? What do I do?

    I forgot the answers to my security questions, and I can't buy anything until I answer them. I hit the "send email" thing, but never got it. I checked my spam folder and it isn't there. What do I do. I can't do anything until those questions are answered! Help!

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I have a problem , i want to reset my security questions and i dont get the email to reset them what can i do?

    i have a problem , i want to reset my security questions but i dont get the email to reset them what can i do?

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset them. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114402)

  • Need help!!!!!! I've forgotten my security questions. My rescue address is not available anymore. So I can't get the instructions to reset my security questions. Please send me this instructions

    Need help!!!!!! I’ve forgotten my security questions. My rescue address is not available anymore. So I can’t get the instructions to reset my security questions.
    <E-mail Edited by Host>

    Contact the Apple account security team for your country for help changing your security questions: Apple ID: Contacting Apple for help with Apple ID account security.

  • How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.

    How do I change the email that resets my security questions. I accidentally entered wrong email and my rest info is being sent to someone else.

    You should probably contact Apple support.

  • HT5312 Can't remember answers to my security questions and I don't get the option to reset my security questions

    Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?

    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me please???

    Why is it that I can't receive the email to reset my security questions and answers.. My email information is all accurate but I'm not receiving the email and I've even checked spam and junk folders.. Can someone please help me

    Are you able to receive any mail at all? If not, make sure that all of your information for mail is accurate in settings again. if you still have nothing, go to your email through safari. (example: www.yahoo.com) If you do not see the emails here either, it is a problem with the password reset server not your mail app.

  • HT5312 I'm not getting an email to reset my security question what do I do ?

    I have forgotten my security question and have clicked on the link to send an email to reset my security questions and I'm on getting the email, what should I do ?

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96899)

  • HT5312 im not getting the email to reset it and ive tried the above.  im seriously dissatisfied with mac products.

    how do i reset my security questions,  tried to and they said they'd send an email with instructions,  well i follow the instructions and just keep getting the same thing   no instructions or form for resetting.  

    If it hasn't arrived after a few hours and didn't get caught in a spam filter, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
    (87972)

  • TS4006 I was able to get a location on my stolen MBP but I didn't get the email notification in time to log into to iCloud to view the location, it is only viewable for 24 hours. Does anybody know how to get that info back? I've been on the phone w/Apple

    Hi,
    Does anyone know how to get in touch with iCloud support directly? All iCloud support roads lead to CPU tech support. My stolen MBP finally came online and gave a location but I didn't check my email for a couple days, was sick, and iCloud only displays location map for 24 hours. Desperatly trying to regain the location info. I live in a small town so location info might actually lead to the recovery of my baby.

    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem
    pinto123 wrote:
    i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore.     i used the last way to do it the dfu

  • HT5312 How do I get a email to reset my security questions

    I need to reset my security questions to download a game and I forgot them

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5622 When I sign in with my apple ID and password then goto password and security, i do not get the option to reset my security information. Why not?

    I do not have the option to change my security information when I sign in to my Apple ID and goto Password and security. Why not?

    Just to be clear - what are you signing into?  You could be talking about connecting or setting a computer or device to your icloud or itunes account.  You could be talking about logging into your icloud account using a browser to icloud.com.  Or you may have followed a link to an Apple page that lets you edit your account.
    If you can't remember your security questions/answers then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • HT201363 i cant get an email to reset my security.

    I don't remember my security answers so I try to send a reset emaiol but never got it

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I cant get an email to reset my security information on my apple id

    i need help.. i went onto apple.com and went to the security questions part and clicked the link that said to send reset info to my email address and i clicked this over 4 times and still have yet to reciveve this email
    but i changed my phone numbers and recieved an email right away,,, can anyone please help?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

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