I didn't order anything from iTunes but have a 3.99 charge on my account. What do I do?

I Have a 3.99 charge on my account but did not order anything from iTunes. What do I do?

You've checked the purchase history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option you should see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of the purchases on it. On your iPad you can only see a cut-down version of your account's purchase history (and optionally contact iTunes Support) via http://reportaproblem.apple.com
If you don't recognise the charge (and nobody else has access to your account or devices and may have made it) or you can't find it then either try contacting iTunes Support via the above 'report a problem' page, or you can contact Support via : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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Can't order anything from iTunes

Suddenly can't order anything from iTunes. Nothing changed, same country, same card, but iPhone is saying I need to change stores to Finland. Never a problem before and I've been in Finland all along and ordered lots of albums. Now can't order anything.

What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users her on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT4623 Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?

Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?
I don't want to lose all my pics, songs etc
Whats my next move as I CANNOT use the ipas at the moment!!!!!!!!

Your iPhone's iOS must be same or newer than the one in backups. In your case it is older so you need to update your iPhone and then recover it with backup.

HT1933 I have been charged £5.44 from itunes but have not purchased anything. I have checked my itunes account and it shows that a purchase was made on the 15th January but doesnt say what it was.

Hi
I have been charged £5.44 ffrom itunes but haven't purchased anything. I have checked my itunes account and it says there was a purchase on the 15th January 13. It doesnt say what it was or how much it was for. The listings show all the apps ive downloaded whether they are free or charged but not this one from the 15th.
Please can anyone help me find out what has happenned and how i can find out what it was for
Thank you

The purchase history on your acocunt should say what the item was : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases (the most recent purchase is above the list).
If you didn't make the purchase, and nobody else has access to your account or devices and may have made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you didn't make the purchase then you should also change your account's password e.g. via the Store > View Account menu option on your computer's (click the Edit button to the right of your id on your account's page), by tapping on your id in Settings > iTunes & App Store on your phone, or via http://appleid.apple.com

I have just down loaded i cloud and I can no longer sync my own music from itunes I have tried to close my i cloud account and it wont close down?

I have just down loade icloud and can no longer sync my old music in itunes I have tried to delete icloud but it will not delete?

Are you sure that these times are still selected to sync in iTunes?
When you connect your iPad to your PC and with iTunes running, select your iPad under the devices button in the upper right corner of the iTunes window. Then click on the Movies tab and make sure that the movies are selected (checked) to sync. Check the playlists in the Music tab as well.

How come iTunes is taking money off my credit card when I didn't get anything from iTunes?

How come iTunes is taking money off my credit card when I did not download any songs ?

Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

Why does Apple keep on deduct my money from my debit card although I did not buy anything from iTunes?

Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?

Right now, log on to apple.com, and change your password.
either
somebody else is using your ID to buy stuff -
or have you bought any subscriptions that require monthly payments.
Within a day or two of charging you anything, Apple sends you an email receipt with the detail. Are you getting these?

I backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

i backed up my ipod and i lost all my music. And its not letting me put my music back on my iPod and i also tried to buy a song from iTunes but it didn't download to my IPod. So now i dont have any music on my ipod now

What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB avail

I am trying to download a movie from itunes, but ithere's isn't enough room to download. I have a iphone4, have deleted every app possible. Slimmed down photos to hardly anything. I could never update to ios7 because of storage problems. Only 2.5 GB available out of 5GB after deleting everything. I'm also out of town and cannot connect to a computer. I have wifi access though. Help?

Update
OK, Today I went ahead & booted & tried again & it worked this time.
Not sure why it didn't yesterday. Maybe the servers were just overloaded? Several others reported similar.
Also yesterday when I ran Speedtest it showd download at about 25 mbps, This morning just before I re-started the download it was showing just above 30 mbps. So maybe the internet was less busy? Or at least the parts between me & the test server.
& so far it is working ok.

I've just brought some video from itune, but realised the I should have brought the SD version instead of HD version as my iPad didn't have enough storage. Can I change that from HD to SD?

I've just brought some video from itune, but realised the I should have brought the SD version instead of HD version as my iPad didn't have enough storage. Can I change that from HD to SD?
Does it mean that I can't watch it if I cannot download it?

this helps. check it out! http://support.apple.com/kb/ht3209

HT201611 probably will never rent anything from itunes again. I rented a movie on iphone but cannot watch it on my ipad or macbook. this is ridiculous..and i am dissapointed. and the 2 days expiration is another absurd thing. again, dissapointed.

probably will never rent anything from itunes again. I rented a movie on iphone but cannot watch it on my ipad or macbook. this is ridiculous..i am very disappointed. and the 2 days expiration is another absurd thing. bc i typically dont have the time to watch a 1 hour and 30 minutes movie but will watch a little every morning for a week to finish. this 2 day expiration force me to waste my time watching the movie. very, very dissapointed. next time ill rent from google. this kind of mistake should not be made by apple.

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

I didn't buy anything from App Store , but have many charges to my credit card ? Why ?

I wanna purchase line icon at stickers shop , but keep come out the symbol in apps purchases are not allowed ? Why ?

These are user-to-user forums, you are not talking to Apple here. If you haven't purchased anything from iTunes then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't buy anything from iTunes as they keep asking me about my security questions but I haven't set any security questions

I Can't buy anything from iTunes as I haven't set any security questions but they keep asking me questions

If you log into your account on http://appleid.apple.com and select the Password And Security section of your account are you able to set them ? If not then is there a reset link beneath the questions that show on that screen (it all only show if you have have a rescue email address on your account) ?
If not then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I bought NOVA 2 and BFBC2 from iTunes, but I still have money on my bank account. In email was "Order is complete". Do I have a debt?

I bought NOVA 2 and BFBC2 from iTunes, but I still have money on my bank account. In email was "Order is complete". Do I have a debt?

You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.

My laptop that i loaded my ipod onto when i bought it is not working, and i now have a mac, and recently purchased an album from itunes, but it won't load/ sync to my ipod. how do i fix this?

just bought an album from itunes but it won't sync to my ipod. i was using a PC but am now using a mac. Is there anything i can do?

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I didn't order anything from iTunes but have a 3.99 charge on my account. What do I do?

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