I didn't receive LINE Stickers

Dear Support team,
In the last week. I could buy LINE sticker in sticker shop. there is an error as "Your purchase wasn't completed successfully. Please check your [My ORDERS] page. If see an item you don't  recognize, please contact the help page." I don't really know how to fix it. Detail of my purchased as below.
02/08/12     LINE, Cony:Special Edition
09/10/12     LINE, Poo-taro & Happy rabit
12/10/12     LINE, Moon: Mad Angry Edition
Please kindly help me.
Thank you very much.
Worawut W.
LINE ID : 3129475

This is a user-to-user support site, no Apple reps are here. I have no idea what a LINE is.

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