I didn't receive my back to school 2012 gift card

I ordered a MBP Retina through the online education store on July 1 which comes a free $100 back to school gift card. The next day I received a shippment notification that says the gift card has shipped on July 2 and I will receive it on July 6. The problem is that it's been more than one week and I still didn't receive my gift card, and Apple has charged me $100 on my credit card. I have no idea what is going on and where my gift card is.
p.s. the carrier is DHL express, and there is no tracking number for the gift card

Just called the Apple customer service this morning, they said there is a delay in the shipping and the estimated delivery time is inaccurate. The gift card should arrive by the end of this week or next Monday, if not, they will just send me the redeem code via email. They also said the $100 that has been charged on my credit card will be deducted from the price of the MBP Retina eventually.
Just gonna wait and see what will happen next and Thanks for the help.

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