I didn't receive my return box from Apple for the iPod Nano replacement as promised within 2 working days, did anyone else?

I didn't receive my return box from Apple for the iPod Nano replacement as promised within 2 working days, did anyone else?

UPDATE. Just spoke with an AppleCare representative, Apple has been inundated with requests for these iPod Nano replacements.  They have fallen behind with sending out the return boxes in the 2 days they promised.  I was told to wait an additional 2 days.  She also said they were very surprised so many people still have their 1st generation nanos...
We have been an Apple family for years and trust they will do the right thing, they have always surprised us with their professional customer service and expect this situation to be the same.

Similar Messages

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