I didn't receive my subscription

Hi, on the 13/01/2013, I was chafed on my credit card R$6,99 for Brazilian landline calls. However, I have never received the credits. I previously had a Brazil mobile and landline subscription with some few minutes left. Thinking that I was actually spending the "landline" subscription credits, I could not see what was going on. To cut the chase, I want to know how and when can I get my 120minutes Skype owns me?
Regards

you may need to contact customer service for clarifications and for further assistance;
http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | 

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