I didnt encrypt my backup files but it is locked and I cant restore my new iphone

My ipad 3 was stolen and I bought a new ipad air. I backed up my ipad two days before it was stolen. I am now going through the setup process and it is at the "Restore from iTunes Backup" step. I connect to iTunes and iTunes is prompting me for a password to "unlock your iPad backup file." No I did not encrypt the iPad backup, nor is it or was it checked in iTunes. I have tried my iTunes password, my 4 digit unlock code for the iPad, and several other passwords. When I did the backup two days before I was not asked for a password. I am at a loss as to what it is.
I'm using windows 8, only 1 user account, no exchange account.
Please help

Unfortunately, there is no way around it. If iTunes insists on a passcode to use the backup, then you will not be able to use the backup without the passcode. It doesn't matter if you set it up that way, if someone else did it, or it's a one in a million fluke occurrence. Without the passcode, you will not be able to use that backup.

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Haven't lost song files, but have lost playlists and want to restore!

I store my songs (2300 in total) on a NAS drive. Two days ago, it was necessary for me to detach the NAS drive from my system. When it was re-attached, for some reason it came to life with a name that was a modified version of its prior name. Consequently, when I opened iTunes, although all of the songs in my library were listed, when i clicked on them, iTunes couldn't find them. A dialog box asked if i wanted to navigate to where the song file was located. Itunes no longer knew where to look for the file. I clicked on "Edit" and then "Preferences" and then selected "advanced" to see where iTunes thought the music files were located. The location was identified as the "Music" folder located on my computer's hard drive--not the NAS drive. (In the music folder, I have perhaps 20 songs that are remnants from a bygone day.) Within "advanced", I changing the location from the C drive to the NAS drive and thought that iTunes would then recognize the song files on the NAS. It didn't. I renamed the itl file as "Old Itunes library" with the intent of following a suggestion on the web to modify the song locations in the XML file. I then, for reasons that i can't explain, re-opened iTunes. When I re-opened iTunes, there were no songs at all listed--iTunes was blank. I opened windows explorer and noted that Itunes had created a new itl and XML file. It must have written over the "good" XML file. I didn't think that this would be a problem since I had saved the old itl file which i understand is the file which is really responsible for keeping the library organized.
I clicked on the old itl file thinking that my library would be magically restored, but nothing happened. I then uninstalled itunes and re-installed it, again thinking that it would recognize the presence of my song-library on the NAS drive. It didn't. I know that all of my songs are still on the NAS drive, but I don't know how to restore my playlists.
I have seen advice on how to transfer files from the iPod to the computer, but I don't think that that is what I need. All of my song files are present--they simply aren't being recognized on itunes.
My intuition tells me that the key to all of this is the itl file referenced above. However, I have not been able to do anything with it. Does anyone out there know how to help me out with this?
chief jay

Do what it told you to do - restore.
You will lose anything that you have failed to backup.
Not backing up everything before any update is a mistake.

I have lost an fcpx project. when i search it, i'm directed to a backup file, but it's just (gibberish/code) text. how can i retrieve/restore my project? HELP!!!???

i have lost an fcpx project. when i search it, i'm directed to a backup file, but it's just (gibberish/code) text.
i think i was asked to install an update (something to do with libraries?) before i started working, but i didn't do the update.
don't know if this has anything to do with problem.
how can i retrieve/restore my project? HELP!!!???

juddfromsherman oaks wrote:
i have lost an fcpx project. when i search it, i'm directed to a backup file, but it's just (gibberish/code) text.
The backups for your version are date-time stamped as the name and with an extension of .fcpproject. They look like this.
The original project is named CurrentVersion.fcpproject.
You need to replace the CurrentVersion with the backup file and rename it to be CurrentVersion.fcpproject.
With FCPX closed, I suggest you move the original to the Trash, but not empty it. Then promote your backup one level higher in the project folder hierarchy (to be at the same level that the original previously occupied. Then rename the backup.
Open up FCPX, which should now recognize your project.
Russ

Hi friends i am update my iphone 4 i have back up file but how show to itunes enter the password to unlock iphone back up file plz help me i forget my iphone back passoword

hi friends i am update my iphone 4 i have back up file but how show to itunes enter the password to unlock iphone back up file plz help me i forget my iphone back passoword

Then you won't be able to use that backup. You might as well delete it and start over.

How does the backup file that I would like to use for restore now require a password

How does the backup file that I would like to use for restore now require a password, when I just Backed it up on 10/30/14

It requires a password to restore from it because at some point, you checked the box in iTunes to use encrypted backups, at which point you were prompted for, and set a password.
If you now can't remember what that was, then you can not restore from that backup.

Ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?

ok, so I transferred my 3S info to my 4S by restoring from an old phone backup. But SIRI is gone and god knows what else?? Can I get my old stuff into the new phone and keep the 4S new functionality?

I suspect unless he had some items in iCloud backup then they are gone. Connecting an iPhone to a different library from that to which it was previously connected will result in the device asking if you want to erase it.

How do i find a recent backup from on icloud. i don't want to restore on my iphone, just view on my Pc and keep as file. looking for pics and video i recorded thanks

How do i find a recent backup from on icloud. i don't want to restore on my iphone, just view on my Pc and keep as file. looking for pics and video i recorded thanks

The password is set on the WiFi router providing the service, by the owner of the network to prevent unwanted "guests" accessing the network. The only way to know it is to ask the owner permission to use the network. Otherwise, you have to find a free WiFi hotspot that doesn't require a password.

HT4859 I have restored a new iPhone from an iCloud backup but selected the wrong backup point. Can I restore again from a different point.

I have restored a new iPhone from an iCloud backup but selected the wrong backup point. Can I do the restore again from a different backup point?

Welcome to the Apple Community.
settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it.

HT201210 I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

This has happened to me a couple of times and what I do is quit iTunes and restart my Mac and then try again and then it will work.
If iTunes has already created the backup, you should still be able to restore from the backup when you are connected to iTunes. Right click on the iPad name on the left side of iTunes and select restore from backup. After the process completes, sync with iTunes to transfer all of your apps, music, photos and other media back onto the iPad.

Extract assets doesn't extract the 0.5x or 0.25x files but does the 2x and 3x, why?

Dear Photoshop Community,
I'm trying to extract assets but this doesn't extract the 0.5x or 0.25x files but does the 2x and 3x, why?
I get the original file, and 2 folders, one named scaled-at-200 and one named scaled-at-300.
I am using Photoshop CC 2014 on windows 7 and i don't get any other extracted assets.
However using Photoshop CC 2014 on my windows 8.1 machine i get all the assets and two additional folders scaled-at-50 and scaled-at-25.
Why is this? Is there a fix for this issue?
Thanks,
Craig Williams.

Hi Ganesh,
Thank you for your reply.
However I don't think the problem I got is related to the boldFont object. I actually want all the column hearders to be bold so I did the following codings and it works:
Font headerFont = table.getTableHeader().getFont();
Font boldFont = new Font(headerFont.getFontName(), Font.BOLD, headerFont.getSize());
table.getTableHeader().setFont(boldHeaderFont);
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Printing from web pages is excruciatingly slow with most recent upgrades of Firefox .Use an iMac and an HP officejet printer. Printer works fine with Safari and woodprocessed files, but not with Firefox and web pages.

Printing from web pages is excruciatingly slow since downloading most recent upgrades of Firefox Mozilla. I have a desktop iMac, OS 10.6.8, and an HP officejet printer 4500 G510n. The printer works fine with the Safari Browser and with woodprocessed files, but not with Firefox and web pages. Help please! It used to print fast with earlier versions of Firefox.

Hello and welcome to the Apple Discussions Forum.
I have hardly any experience with HP printers but since your posting has not been replied to yet I thought I'd offer some assistance.
With the printer status and ink levels working, it shows that you have a connection to the printer. So I would look at the issue being with the protocol being used for the print queue on the Mac.
Since you have XP and Vista working, I would check the printer queue configuration on either box. In XP, go to the Properties and select Ports. Click the Configure Port tab to view the connection. If you are using RAW, then this is known as HP Jetdirect-Socket on OS X. So if you are not sure what protocol was used before I would create another printer queue, this time selecting IP > HP Jetdirect-Socket. Then enter your IP address and select the K5400dn from the Print Using menu.
If this still fails to print then please reply. There may be limitations with adding the HP driver this way that I am not aware of. There may also be other driver options you can look at, such as HPIJS. If Greg Sahli reads this posting he has expert knowledge on this matter and will be able to offer some guidance.
PaHu

I have the latest Mac Air 13" and I have a Seagate 500MB external hard disk I cant copy or Cut any files on the hard disk and I cant even delete any files. I have the settings as Read and Write in the get info tab. Please help

I have the latest Mac Air 13" and I have a Seagate 500MB external hard disk I cant copy or Cut any files on the hard disk and I cant even delete any files. I have the settings as Read and Write in the get info tab. Please helpand also note that my hard drive was formatted on a Windows 7 Laptop.

thats the problem, its in MSDos (Fat) or NTFS for Windows.
Options.....
1. offload all that data on the HD onto your PC, THEN format the HD in EXFAT for use on BOTH PC and Mac for read/write.....then reload all (or as you need) that data back onto the HD
2. get another HD, and format it for Mac OSX extended journaled.
FAT32 (File Allocation Table)
Read/Write FAT32 from both native Windows and native Mac OS X.
Maximum file size: 4GB.
Maximum volume size: 2TB
You can use this format if you share the drive between Mac OS X and Windows computers and have no files larger than 4GB.
NTFS (Windows NT File System)
Read/Write NTFS from native Windows.
Read only NTFS from native Mac OS X
To Read/Write/Format NTFS from Mac OS X, here are some alternatives:
For Mac OS X 10.4 or later (32 or 64-bit), install Paragon (approx $20) (Best Choice for Lion)
Native NTFS support can be enabled in Snow Leopard and Lion, but is not advisable, due to instability.
AirPort Extreme (802.11n) and Time Capsule do not support NTFS
Maximum file size: 16 TB
Maximum volume size: 256TB
You can use this format if you routinely share a drive with multiple Windows systems.
HFS+ ((((MAC FORMAT))) (Hierarchical File System, a.k.a. Mac OS Extended (Journaled) Don't use case-sensitive)
Read/Write HFS+ from native Mac OS X
Required for Time Machine or Carbon Copy Cloner or SuperDuper! backups of Mac internal hard drive.
To Read HFS+ (but not Write) from Windows, Install HFSExplorer
Maximum file size: 8EiB
Maximum volume size: 8EiB
You can use this format if you only use the drive with Mac OS X, or use it for backups of your Mac OS X internal drive, or if you only share it with one Windows PC (with MacDrive installed on the PC)
EXFAT (FAT64) ------Can read/write from both PC and Mac
Supported in Mac OS X only in 10.6.5 or later.
Not all Windows versions support exFAT.
exFAT (Extended File Allocation Table)
AirPort Extreme (802.11n) and Time Capsule do not support exFAT
Maximum file size: 16 EiB
Maximum volume size: 64 ZiB
You can use this format if it is supported by all computers with which you intend to share the drive. See "disadvantages" for details.

Backup contacts & messages and restore on new iphone with another computer

Dear,
My brother gifted me iphone-4 which was in his use, he has no music, videos even not much photos. But he has much contacts and messages also messages on viber.
I made backup by iTune and also copied the backup folder from mobilesync from my computer. the backup is just only about 256MB.
If i email him this backup folder or give on flash drive, Can he restore on his new iphone-4 or iphone-5 ?
please advice me in this regard that the itune backup include contacts & messages and can be restored on new mobile with another computer.
Thanks.

Hey shoaibadil,
Thanks for the question, and congratulations on the iPhone gift.
It sounds like you are doing everything correct, however I suggest that you backup your iPhone, and restore his iPhone with the backup at the same time (instead of emailing). The backup file is probably too big to email to your brother. You could also use iCloud to accomplish this:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Thanks,
Matt M.

I need to update my phone, but my computer broke, and do not have a new one. I have an Itunes account, can I use someone else computer to go through with the update? Is there a chance of loosing all my data, ie: music/photos?

I need to update my phone, but my computer broke, and do not have a new one. can I use someone else computer to go through with the update if i log on with my itunes account or Is there a chance of loosing all my data, ie: music/photos? And if all else fails can i go to the apple store and have them update my phone?

Update to what? The 3G you want to update? You have ios3 or 4 on that 3G?
Go to a friend, authorize that pc.
Read this : http://support.apple.com/kb/ht1848
and this : http://support.apple.com/kb/ht2519
Make a backup of your stuff (from the phone. apps/photos/music/blabla). Update your phone. The phone will restore the backup automatically.

I can not transfer date from one hard drive to another, I keep getting an error because I have two of the same file names and one file name is in caps and I cant change the file name

can not transfer date from one hard drive to another, I keep getting an error because I have two of the same file names and one file name is in caps and I cant change the file name. My original external has an error and needs to be reformatted but I dont want to lose this informations its my entire Itunes library.

Sounds like the source drive is formatted as case sensitive and the destination drive is not. The preferred format for OS X is case insensitive unless there is a compelling reason to go case sensitive.
Why can't you change the filename? Is it because the source drive is having problems? If so is this happening with only one or two or a few files? If so the best thing would be to copy those over individually and then rename them on the destination drive.
If it is more then you can do manually and you can't change the name on the source you will have to reformat the destination as case sensitive.
Btw this group is for discussion of the Support Communities itself, you;d do better posting to Lion group. I'll see if a host will move it.

I didnt encrypt my backup files but it is locked and I cant restore my new iphone

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