I didnt know my security questions and it locked me out

i didnt know my security questions and it locked me out

Forgotten Security Questions / Answers...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.

Similar Messages

I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808)

I dont know my security questions and the email with those questione is not correct

i dont know my security questions and the email with those questione is not correct

I would contact Apple ID Support.
Apple ID Support

I do not know the security questions and when do I apply for the questions do not come to on Emile rescue!! What is the solution..?

I do not know the security questions and when do I apply for the questions do not come to on Emile rescue!! What is the solution..?

If the email hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
(87129)

I can't make purchases with my Apple ID becuase I don't know the security questions and the reset password is old and doesn't exist anymore. What should I do?

I can't make purchases with my Apple ID becuase I don't know the security questions and the reset password is old and doesn't exist anymore. What should I do?

Per the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
contact: Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
You don't see the link to send a reset email, which means you don't have a rescue address.
You see the link to send a reset email, but you don't have access to email at the rescue address.

Hi i am samuel kim and i didnt remember my security question and got my account lock how to i unlock it and get my security question?

Hi i am samuel kim and i didnt remember my security question and got my account lock how to i unlock it and get my security question?

Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75432)

HT1918 I dont know my security questions and am unsure what the email address is on my account as the reset option

I dont know my security questions and am unsure what the email address

If you can't figure out the email address, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95663)

I don't know my security questions, and I don't have a rescue email. what do I do?

I don't know my security questions, and I don't have a rescue email. what do I do?

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

HT5699 hi i dont remamber my security questions and the lock my apple ID what should i do pleas help me.

hi i dont remamber my security questions and the lock my apple ID what should i do pleas help me.

Contact Apple for assistance with your security questions > Contacting Apple for support and service as the link suggests that you posted from.
This is a user to user forum. No one here can help reset your security questions, only Apple.

HT201363 i dont know my security questions and i didnt make a rescue email

i havent been asked to provide for security questions up untill now which is weird because ive been buying songs for a long time now. i have over hundreds of songs purchased and now i cant buy any on my laptop anymore. super annoying. is there a way i could make another account and transfer all of this music into the new account? thanks

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I want to delete someone from using my apple id- the problem is I don't know the security questions and for some reason it is set up to email that person and I dont want that person on my account.

I have set up my apple id years ago in my name- my husband recently used my id for his phone and has the email password changes going to him- I want to change this and no longer allow him access to my apple id. How do I do this? I don't know the securtiy questions.

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

I don't know my security questions and don't know what to do it won't let me use iTunes even though I know my password what do I do?

I don't know my security questions what do I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102790)

HT5312 I cant buy anything in itunes because it got locked up because i didnt know my security questions

How do i fix it to where i can buy songs on my account?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Yesterday was attempting to download music.my daughter used her itunes account and added the $30 i had purchased. since she had not used the account ina while she forgot the security ? and it locked us out for what the rep said would be 8 hours..

yesterday I attempted to download music after purchasing $30 itune card from my daughters laptop..It cam to thje point where it asked 2 security questions and we were incorrect both times since she had not used it in 4 yrs..It locked us out. Had a rep call and he could not help since it was blocked. he sadi it would take up to 8 hours to go back in and we can changed the security ?s...How do I get there to do that?

Hi FishonRB,
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal

I can't make a purchase unless I know my security question and I don't know the answer how do I reset them?

I can't make a purchase unless I know my apple security answers so what do I do nos

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100284)

I didnt know my security questions and it locked me out

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