I disabled my iPad so it tells me to connect to iTunes. When I try to, iTunes tells me it can't connect to the iPad because its locked. What do I do?
You need to restore using Recovery Mode. Take a look at this.
http://support.apple.com/kb/ht4097
Recovery Mode Instructions
1. Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
2. Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
3. If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
4. While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
5. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
6. If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
7. Use iTunes to restore iPad.
Similar Messages
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my ipad is locked and its saying connect to itunes which i have done and on itunes its saying ipad can not connect because its got a passcode but i cant type the pass code in because its locked what do i do
You need to follow the instructions in the second half of that page
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
So you need to click on the 'If you have never synced your device with iTunes, or you do not have access to a computer' heading and follow the instructions underneath it -
Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.
erikfrompenn wrote:
That's what I was affraid of. Is there any other way to restore an Ipad that I've locked myself out of?
Take it to an Apple Store & they'll assist you.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
got a itouch on ebay and it says ipod is disabled and i connect to my computer itunes it tells me itunes could not connect to the ipod because it is LOCKED with a passcode you must enter passcode on ipod before it can be used with itunes. I asked people I
iOS: Unable to update or restore
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IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing." I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.
Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
Photoshop Elements Help | Printer errors with Photoshop Elements 13 -
i brought a macbook pro, but i can not use my apple id.because its already register onther account.i couldnt found that person.i want reset that account,can tell me how can i do this?
maxsurovi wrote:
i brought a macbook pro, but i can not use my apple id.because its already register onther account.i couldnt found that person.i want reset that account,can tell me how can i do this?
Restore the Mac to Factorty settings to make it Truly Yours.
Note:
This should have been done before you took possession...
Apple What to do before selling or giving away your Mac
http://support.apple.com/kb/HT5189?viewlocale=en_US&locale=en_US
Also See Thomas Reed's How to Prepare your Mac for sale -
I have iPhoto 11 with Lion and when I try to post photos into MobileMe in Share I get the message that iPhoto is not connected to internet. Can anyone tell me how to connect iPhoto to internet?
My solution, which is not much, is to restart iPhoto and it then connects to the Internet. This has been an ongoing unsolved problem.
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I have AirPrint on my Ipad...when I try to print, a box opens and wants username and password. HELP!!
What is the content of the target field of that shortcut if you open the properties via the right-click context menu?
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I have an ipod touch 8gb that is disabled. on the screen it reads ipod disabled connect to itunes. But when i connect it to itunes, it says that it cant work with the ipod because it is locked with a passcode. what now?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
The previous responses did not say how to place in recovery mode or DFU mode -
I disabled my iPhone 4 and while doing a restore via iTunes, it is downloading and timing out so the download is not completing. any idea how to get past that? I have tried many times and the same error keeps happening.
You need to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
Sorry, you've already lost all data on your phone. -
Please People I need some help.My iPod is disabled and when I connect it to iTunes it says: Itunes could not connect to the ipod because it is locked with a passcode...how can I do it?
Place the iPod in Recovery mode and then restore.
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I have several tv episodes stuck in my downloads on my iPad. I receive an error, unable to download when I try to resume downloading. I can't clear them out of the download queue. How do I get rid of these from download?
You can always finish the downloads in iTunes on your computer and then the TV Shows to the iPad. Launch iTunes and go to Store>Check for available downloads. Finish the downloads and then sync the iPad.
As far as trying to finish the downloads on the iPad .....
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to download again. -
My daughters ipod is disabled and says 'connect to iTunes' but when we connect to iTunes it says ' cannot connect to the ipod because it is locked with a passcode ' but we can't unlock it because it is disabled, how do we fix this???
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I upgraded to iOS 7 to my ipad using iTunes. When signing with the Apple ID I get an error reading "There was a problem connecting to the server" anyone who knows what to do next
Sounds more like you have a problem with your apple id. For starters go to that page click manage my apple id and singn in. If you can't sign in reset password.
https://appleid.apple.com
if you can sign in there, try to sign in to itunes on your computer.
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