I disconnected my nano from the computer when it said "do not disconnect" it is now frozen and will not do anything ..any suggestions?

I disconnected my nano from my computer when it stated "do not disconnect" and now my ipod is frozen. it shows that the hold button is on and that it is now playing a song and the back light remains on. If I try to reconnect to my computer, itunes does not find the nano nor does my computer. I tired to restart but nothing happens. Does anyone have any suggestions?

Hello littlemomo,
Use this:
Apple - Support - iPod Troubleshooting Assistant
Use the reset and restore options. This should fix your issue. If not:
Call 1800 MY APPLE or go here:
https://selfsolve.apple.com/GetWarranty.do
Hope this helps.
~Julian

Similar Messages

After updating my iphone 5 of ios 7, I delete or trash my emails rorm my inbox and they pop back up in my inbox. How do I fix this? They are deleted from the main server but show up in my email on my phone and will not stay deleted.

I recently updated my iphone 5 to IOS 7 and since doing this, i cannot get my email messages to stay deleted when I trash them. They have been deleted from the main mail server but show up on my phone. When I trash them, they disappear for a few seconds and then re-appear in the inbox. I tried deleted my mail account from my phone and re-adding it, but this worked for about 12 hours and now its doing it again. I also have shut my phone off and rebooted it but this did not work. How do I fix this?

Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
Also consider deleting and reinstalling the Mail Account in question.

I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. Problem: no Genius bar in India. Theories?

I recently bought an iPod Touch from the US, when I was living there. I am now in India, and my iPod seems to be frozen -- the slider won't slide. So far, I've updated my iTunes and reset and restored the Touch. The problem with the simple solution: there's no Genius bar in India.
Any idea what I can do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe

My iPod nano, 5th generation is frozen and will not respond. There is a charge, was just used 2 hrs ago, and has a song showing on the face but will not turn off or respond

MMy iPod nano 5th generation is frozen and will not respond. There is a picture of a an artist on it, it has a charge, was used fine 2 hrs ago, won't turn off ?..

Good Afternoon CPilkington1,
If your iPod nano is unresponsive, follow the troubleshooting steps below:
Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano5gen/
If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
Regards,
- Judy

TS1424 error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!

Did you forget the passcode?
http://support.apple.com/kb/ht1212
http://support.apple.com/kb/ht1808

Nano not recognised on windows or itunes and will not charge, help!!!!

i went to update my ipod the other day and it said that the ipod was corrupted, so i took it out and pluged it back in again and it worked fine. then i went to charge my ipod on the computer a couple of days later and its not regognised on windows or itunes and will not charge!
i have reset, restarted and updated etc and nothing has happened. i have read other thru peoples messeges who have simular problems and they say that reinstalling and reseting to factory conditions doesnt work.
can someone please help me or has any one had the same problem? thanks

can i put it into disk mode if the computer doesnt recognise it at all?
Yes, you can.
"Putting your iPod into disk mode" is simply a process that involves pressing a few buttons on your iPod, getting it into Disk Mode.
To put your iPod into Disk Mode, follow the steps in this article -> Putting your iPod into Disk Mode
As Bryan said, see if the iPod is recognized by your computer when it's in disk mode.
-Kylene
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

My MacBook Pro will not allow me to log in at the user screen. It sits frozen and will not prompt me to input my password.

If the normal restart doesn't work, and you restart on the recovery hard drive, from the choices of things to do window that appears, select Terminal, and in the Terminal window type: resetpassword and then press enter. You will have a window with the users to choose from to reset the password. Select the one you want and you will be able to reset the password, double entry of course.

My iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions

my iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions? I did download a ringtone app and went on to iTunes to sync!.

Try charging the iPhone via a wall socket for at least 30 minutes then try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.

HT1222 I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

I just upgraded my laptop from windows 7 to windows 8.1 and did not realise I had to deactivate and reload Acrobat 9. Any suggestions about what I can do to get Acrobat 9 back and working?

I just upgraded my laptop from windows 7 to windows 8.1 and did not realise I had to deactivate and reload Acrobat 9. Any suggestions about what I can do to get Acrobat 9 back and working?

Hi Jon,
Were you using Acrobat IX standard or pro version? Is Acrobat currently installed on your system?
You can download Acrobat using one of these Links:
https://files.acrobat.com/a/preview/1677e343-25c3-409b-a89b-d324552e07ce - Acrobat IX Standard
https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html - Acrobat IX Pro
Please revert back if you face any challenges after Downloading and installing Acrobat IX.
Regards,
Rahul

HT201276 My mouse is frozen and will not click on the Cancel or Force Quit buttons. There is a box saying "Do you want to force Mail to quit? Can't move mouse ... it is frozen. Help???

My mouse is frozen and will not click on the Cancel or Force Quit buttons. There is a box saying "Do you want to force Mail to quit? Can't move mouse ... it is frozen. Help???

Use gift cards.

How Do I "Disconnect" A Player From The Computer, Without Disconnecting

Okay, so here's what I want to do...
I do a lot of my "media management" on my computer at work (downloading and transcoding music), and so my music player is constantly connected to my computer. However, sometimes I want to use my player WHILE connected to the computer.
However, when it's connected, it's always in the "docked" mode. What I would like assistance doing is "disconnecting" the player from the computer from being "seen" by the computer, yet allow it to continue charging, while plugged into the computer. I know this can be done, as I've done it before (on Windows XP), but cannot remember how to.
Can anyone help me refigure out how to do this in Windows XP and also in Windows Vista, please?

Well, sadly, I have tried this, and it does not work. The computer still sees the player, it just isn't autodetected, but the player still sees that it is connected to the computer, so I cannot charge and listen to music when it's connected to the computer... :'(

HT4061 how do you do a system reboot from the computer when your phone is not working

I would like to know how to do a system reboot from the computer. The Verison rep said that is what I need to do to fix my phone but they did not have the equipment to do so.

Do you mean restore your phone? You'll need itunes on your computer, plug your phone to your computer open itunes and select restore.

How to fix the signal with the microphone to the computer when recording through an interface? every time i record and play back i get poor signal and a lot of fuzz

How to fix the signal from the microphone to the computer when recording through an interface in logic pro? Every time i record and playback i get poor signal and a lot of fuzz.. how can i fix this problem?

Which model computer?
What operating system?

I disconnected my nano from the computer when it said "do not disconnect" it is now frozen and will not do anything ..any suggestions?

Similar Messages

Maybe you are looking for