I do not have sound on my MacBook Air

I tried to watch news videos and You Tube videos and I have no sound.

My menu is a little different than you show:
Click  in the menu bar.
About This Mac > More Info
At this point, I see a menu which has a column on the left with three headings: Hardware, Network and Software.  Under each of those headings are about 10 items listed. Under "software" is listed:
Applications
Developer
Extensions
And about 7 more items
I don't see "system report" anywhere.  I tried to attach a screen shot but couldn't figure out how to do it.  When I click on camera icon above, I just get a blank screen that says "add image" but no dialogue to do so.  :-(
Thanks for your help.

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