I do not have the correct version of the flash player, but when I follow the steps to download it, it still doesn't work in Firefox. (It does work in Internet Explorer)

Question

Every time I click on a video icon, the response I get is that I cannot play the clip because I do not have the correct flashplayer. However, when I click to download it, nothing changes. I even tried disabling my security setting but it still did not work. Unfortunately, the troubleshooting help was too complicated for me to figure out. Is there something basic I can do to make firefox work? It does work on Internet explorer, so obviously the correct program is in my computer - it just won't work on firefox.

Answer 1

IE uses a different version of Flash than other browsers use.
1.Download the Flash setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del = Processes tab}
3. Then run the Flash setup file from your Desktop.