I do not have the option AUTHORIZE Computer on my Store Screen. Can anyone help me find it?

Click the word "Store" at the top of your computer screen, next to file, edit,etc

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HT4943 I purchased Telegraph for iPad but I do not have the app showing in my purchased folder. Can anyone tell me how to retrieve it. Thanks. Allan

I purchased Telegraph for iPad but I do not have the app showing in my purchased folder. Can anyone tell me how to retrieve it. Thanks. Allan

What purchased folder are you talking about? You mean Newsstand? Did you read this and does it support Newsstand?
If a subscription app or publication does not appear in Newsstand, verify that the app supports the Newsstand feature.

I keep getting the start menu and various programmes opening when I use a series of keys when working in my accounting programme, I am not using the command key and is very frustrating me, can anyone help me?

I keep getting the start menu and various programmes opening when I use a series of keys when working in my accounting programme, I am not using the command key and is very frustrating, can anyone help me? I am working on a Mac OS X Version 10.6.8, just need to know if I can reprogram the keys to stop this happening?

Safari browser and menu shortcuts:
http://docs.info.apple.com/article.html?artnum=42951
Mac OS X keyboard shortcuts:
http://support.apple.com/kb/HT1343
http://docs.info.apple.com/article.html?artnum=75459
Changing behavious of Function Keys:
http://support.apple.com/kb/HT3399?viewlocale=en_US
and more useful information on keyboard shortcuts here:
http://www.myfirstmac.com/index.php/mac/articles/mastering-keyboard-shortcuts
How to re-map individual keys:
http://scripts.sil.org/cms/scripts/page.php?site_id=nrsi&item_id=ukelele

Bluetooth on my iMac has suddenly stopped working! no icon and not in the preferences anymore? tried turning off etc. can anyone help?

Bluetooth on my iMac has suddenly stopped working, no icon top right and unavailable in preferences! Tried turning off etc
Help!! Thanks

Please carefuly read and methodically follow the instructions in Apple's Troubleshooting wireless mouse and keyboard issues located by clicking http://support.apple.com/kb/ts3048

HT204022 I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

I backed my old iphone up to my computer and bought a new iphone. When i backed my new phone up I now I have an icloud photo (from my computer) album that I want to delete from my phone but I do not have the option. Please help.

If the album was synced to your phone from your computer, it can only be removed by sycing it off. To do this, deselect the folder on the Photos tab of your iTunes sync settings and sync.

HT5622 I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that par

I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that particular function is in grey and cannot be clicked on

Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.

HT4623 in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyo

in settings and then general i do not have the option of software update...? How do I know if I am on IOS6 I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help

stell80 wrote:
in settings and then general i do not have the option of software update...?
That is only present if you have already updated to iOS 5 or later. If you're on iOS 4 you can only update while connected to your computer's iTunes.
stell80 wrote:
How do I know if I am on IOS6
Settings/ General/ About
stell80 wrote:
I also seem to be having trouble trying to use icloud i think this is because my apple id is not in the form of an email address...? can anyone help
You can't access iCloud from your iPhone unless you're on iOS 5 or later. Otherwise, refer to this article:
http://support.apple.com/kb/HT4436

HT4623 I do not have the option to select software update. How might I resolve this?

I do not have the option to click on "software update" and wish to update to iOS 5.1. How might I resolve this?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

i just bought an iPad from a friend. I think is generation 1 or 2 not sure where to look for this. Bottom line, I would like to update it to iOS7. Is this possible? It does not have the option for software update.

Identify Your iPad
http://www.ifixit.com/Info/ID-your-iPad
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.0.4. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

HT5457 I have a 2nd generation Ipad and do not have the option under general setting to update IOS

I have a 2nd generaton Ipad and do not have the option under general settings to update to the lates IOS

You do not have iOS 5 or later installed. You need to connect to your computer and update using iTunes.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 6.1.x
iPhone 4S                                    iOS 6.1.x
iPhone 5                                      iOS 6.1.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 6.1.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 6.1.x
iPad 3                                          iOS 6.1.x
iPad 4                                          iOS 6.1.x
iPad Mini                                     iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

I need to convert PDF file to Word Document, so it can be edited. But the recognizing text options do not have the language that I need. How I can convert the file in the desired of me language?

I need to convert PDF file to Word Document, so it can be edited. But the recognizing text options do not have the language that I need. How I can convert the file in the desired of me language?

The application Acrobat provides no language translation capability.
If you localize the language for OS, MS Office applications, Acrobat, etc to the desired language try again.
Alternative: transfer a copy of content into a web based translation service (Bing or Google provides a free service).
Transfer the output into a word processing program that is localized to the appropriate language.
Do cleanup.
Be well...

I have a gen 3 ipod and can't get it into disk mode. In itunes it does not have the option and I cant figure out how to do it on the ipod touch itself. Any ideas?

I have a gen 3 ipod and can't get it into disk mode. In itunes it does not have the option and I cant figure out how to do it on the ipod touch itself. Any ideas?

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

You do not have the sufficient authorization

Hi Experts,
I am trying to setup Structural Authorization from HCm in BW. I am using 0HR_PA_2 and 0HR_PA_3 extractors to pull the data from HCM in 0TCA_DS01 and 0TCA_DS02. I am able to load the data for both DSO's and Authorizations are generated also via RSECADMIN.
The auth relevant info objects are
0ORGUNIT
0HRPOSITION
0EMPLOYEE
But when i run the query for test user it is giving the error "You do not have the sufficient authorization". Our security guy setup everything for the test user at the back end. Can anyone help me out to fix this problem?

Hi Shehzad
Kindly check the below details and confirm.
1. Check auth objects S_RS_COMP, S_RS_COMP1, S_RS_AUTH and S_RS_DSO as you mentioned data is coming from DSO.
2. Now check the value maintained in S_RS_AUTH and copy that value and go to RSECADMIN and in maintenance screen put that value click on display and check whether these relevant auth is maintained (this you can also check in rsecval table).
3. If every thing is fine then go to tcode - rsecadmin-> Analysis-> Check "Authorization Log" ID and put test user Id there and click on run RSRT this will take you to RSRT scrren and there you can Simple RUN or run with debug also.
Now If error came of No authorization go back and check log in that you will get to know the auth obj which is missing in analysis object.
Suggestion: Simultaneously run ST01, so that you will also get auth obj if any is missing as there may be possibilty of multi-cube so for that there is requirement of some other object.
Hope this will help.. Else please share trace results and role objects which is maintained.
One more IMP point if new query or report is created. it will take some time to synch for other users even 0BI_ALL will not work for that user, need to pass that particular values in analysis object which is required.
Thanks
Bhupinder Singh Arora

Why did my upgrade to Maverick result in my not being able to access my Documents in the previous format? Why did I not have the option to change my 'filing' system to use the new 'Tags'? Had reinstall 10.8.5 to access my Documents

Why did Maverick not enable me to access my Documents in the previous format (Grid) and when using the alternative I could not 'clik' to open them. The same applied when I tried to open documents from within my back up disc (LaCie). I had to reinstall 10.8.5 and back up from my LaCie (thankfully) to gain access to all my critical Documents? To deal with this I spent 3 and hlafg hours on telephone to Apple Support ( very helpful - but unable to resolve issues - then 3 hours in Apple Store (again very helpful but only able to assist by clearinng Maverick from my HD and reinstalling 10.8.5. Fortunately LaCie came to the resuce and I was able to back up Mac HD with all my documents but lost about one week of work....!!
Why did I not have the option when upgrading to Maverick to select the new 'Tag" system which I did not want?

10.8.5 is the lates ML edition. I use TM and also carbon copy cloner as my second backup. If I were you and you have a TM backup prior to Mavericks I would try another restore at bootup. You should erase your drive first in that process using disk utitlites and then use TM to put back you apps and files. The other choice is to do an internet recovery and then use TM to restore your apps and files. That should fix the permissions issue. I did the same thing and all was OK including getting my original iPhoto progam (9.4.3), iphoto11 and photos back.

I want to restore the secret question and I does not have the option of sending e-mail to restore

I want to restore the secret question and I does not have the option of sending e-mail to restore

Go here, find your country and follow the directions to contact Apple for help.
http://support.apple.com/kb/HT5699

I do not have the option AUTHORIZE Computer on my Store Screen. Can anyone help me find it?

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