I do not have wireless modem and cannot get printer to print, cannot use windows 7

 have a HP photosmart 5514   [Serial number removed for privacy]
I do not have a wireless modem, and cannot upgrade to windows 7
It wil not print from my computer which is windows xp
please help, it is very frustating
v mills

Hi,
You might try and download the Printer Diagnostic Utility and run it. See if it helps and solves the issue for you.
Here is the link to get the utility.
Printer Diagnostic Utility
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Similar Messages

  • HT4864 I'm using Comcast email, how do I setup iCloud with Comcast? I have an iPhone and iPad 2, my home computer is using Windows XP, so I guess I'm out of luck using iCloud with XP.

    I'm using Comcast email, how do I setup iCloud with Comcast? I have an iPhone and iPad 2, my home computer is using Windows XP, so I guess I'm out of luck using iCloud with XP.

    Forwarding email from comcast to icloud is different than icloud managing comcast email.  One disadvantage of forwarding is that when you respond to an email originally sent to the comcast address and forwarded to icloud, your reply will have the icloud address as the source, not your comcast.  That is a problem for many users.
    If your comcast account is IMAP, then there's no reason to forward.  Just define two accounts in your mail app, one for comcast and one for icloud.  Once done, you don't have to worry about dealing with two services, it's all done in a unified way.
    And.... you are not talking to Apple here, we're just users like you.  Apple doesn't participate in these forums.

  • When I click the iCloud button I get a browser with check boxes, not slider buttons and it does not have a "backup and storage" button.  So I cannot set up backup.

    When I open my iCloud browser it looks different than "normal." It shows the list with check boxes, not slider on-off buttons.  It dos not show a "storage and backup" button so I cannot set up my backup. What is wrong?

    If see something like the image below it's because you are looking at the iCloud settings on your Mac, not on an iOS device (which has sliders).  Storage & Backup isn't in the Mac settings because you cannot back up your Mac to iCloud.  Only iOS devices can back up to iCloud.  On a Mac, you can get information about your iCloud account storage by looking at the green usage bar at the bottom and by clicking the "Manage..." button on the bottom right.

  • I was using Firefox 4, which had the google toolbar and I accidentally updated to firefox 5, which does not have the toolbar and without the toolbar, I feel handicapped using the browser. Is there any way I can go back to Firefox 4??...Pls urgent...

    I am a medical transcriptionist. I was using Firefox 4 and without knowing that Firefox 5 does not support Google Toolbar I updated it. Searching in google is a integral part of my job and without the Toolbar I feel handicapped using Firefox 5. You can say that there is no need for toolbar in firefox 5 as the address bar doubles as toolbar, but I find it very difficult using it. I uninstalled Firefox 5 and try installing Firefox 4 version, but I am not able to. So, I have uninstalled Firefox 4 completely. So, pls advise if there is a way for me to get back my Firefox 4. Tx in advance for your help.

    -> Uninstalling Firefox on Windows
    * http://kb.mozillazine.org/Uninstalling_Firefox
    -> Starting with the release of Firefox 5, the previous version of Firefox (Firefox 4 in this case) will no longer be maintained with security and stability updates. Firefox 3.6 is the last previous Firefox version that is still being maintained. To downgrade to Firefox 3.6, download and run its installer from:
    * http://www.mozilla.com/en-US/firefox/all-older.html
    '''Warning: Firefox 3.6 will only be maintained with security and stability updates for a short period of time.'''
    -> Installing Firefox on Windows
    * https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Windows
    Check and tell if its working.

  • Just setup a new computer and cannot get Firefox to download. Using Windows 7.

    Just set up a new computer running Windows 7. Used Internet Explorer to find the Firefox web site. When I try to download, I get a message saying site is unavailable.

    Hi and Welcome to the Community!
    Here is a KB with instructions:
    KB03315 How to synchronize organizer data (calendar, task list, memo list, and contact list) using the BlackBerry Desktop Software
    Unfortunately, from the level of detail in your post, it's useless to try and guess what is going on in your situation. Please try that KB and, if something does not work, be very very detailed in describing for us what is going on.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I would like to use my iPhone 6's wifi hotspot to provide Internet at home (I do not have home internet) via a Time Capsule which I currently use the TC simply as a home wifi network without Internet to enable things like printing wirelessly and back

    I would like to use my iPhone 6's wifi hotspot to provide Internet at home (I do not have home internet) via a Time Capsule which I currently use the TC simply as a home wifi network without Internet to enable things like printing wirelessly and backing up data wirelessly via time machine.
    I have a Mac Pro, iPhone 6, iPad, Apple TV and Time Capsule. No home Internet.
    Is is possible to have my iPhone 6's wifi hotspot used to provide Internet to my wifi network on time capsule? Has anyone else had success doing this? I'm not a tech head and really know very little about things like this. Thanks. Jen 

    You can have a go using a wireless bridge.. eg the airport express will do this.. you can join it to the iphone wireless running as a hotspot.. and then plugged into the TC wan port.. the TC has to be setup in router mode.. so this is going to give you double NAT errors.. and of course errors for all the time the hotspot is turned off.. but it can work. However you might find it requires you to manually connect up each time.. If you are really going to try and do this you will manage it.. but how fiddly it becomes might put you off after a week.
    You will chew up your 5GB very fast using any streaming media even radio. So be very careful to track the usage.
    Apple should have built in the TC the ability to plug in a wireless 3G modem.. via the USB but Apple have ceased to do adventurous stuff.
    If you give up the TC as main router there are plenty of better products on the market that will handle multiple wan connections.. !!

  • I am currently using OS X and need to update to 10.5 in order to upgrade and/or update softwares. I do not have the APP store option....I cannot even download Itunes. Any thoughts

    I am currently using OS X and need to update to 10.5 in order to upgrade and/or update softwares. I do not have the APP store option....I cannot even download Itunes. Any thoughts

    You don't need 10.5. Skip it and buy a Mac OS X 10.6 DVD.
    (73325)

  • I have an iMac 10.8.3 and want to get wireless speakers to put upstairs so I can listen to sky.fm. What do I need to get? I do not have wireless internet

    i have an iMac 10.8.3 and want to get wireless speakers to put upstairs so I can listen to sky.fm. What do I need to get? I do not have wireless internet. Thanks

    I would think Airport Express would do the job (this is UK store site but it should be available wherever you are):
    http://store.apple.com/uk/product/MC414B/A/airport-express
    It has an audio output socket and air play will stream music from your mac to the device wirelessly.  If you want to listen to the radio will need to do so via iTunes or use a program such as Airfoil (free):
    http://www.rogueamoeba.com/airfoil/mac/

  • I cannot set up  my new iPad mini.  I do not have wireless.  I have a 2003 iMac  Am I out of luck

    I do not have wireless, how can I set up my iPad mini - or can I?

    You can use your iPad without a Wi-Fi connection but you must have a Wi-Fi connection to set it up. There are many places that offer free Wi-Fi. You can set your iPad up at any one of those.

  • Can I use an Airport as a wireless modem, and will it improve a slow internet connection (from the source)

    Living on a acerage outside of the city, we have a weak internet signal. It takes days to download a movie from iTunes. Will using the new Airport actually improve our internet, or are we limited to the poor incoming internet connection?
    I'm not very skilled in network stuff, so apologies if this question is really stupid.
    Thanks

    There is no modem in the Airport router. You cannot use it alone. You must have a modem and the speed will be set by the type of broadband, and factors like distance.
    Ring your ISP and ask if there is any way to get a faster connection.
    Often 3G/4G wireless will be faster than adsl but will cost many times more.

  • Wireless Modem and Airport Express USB Printer

    I am already connected to the internet via a wireless modem provided by my ISP. The connection uses Airport. I just purchased an Airport Express to connect my computer to a printer through the USB port. However, I can't get the airport utility to connect to the Airport Express solely for the purpose of connecting to the printer. I have tried to make the new aiport express both a new network and part of an existing wireless network with no sucess. I sitll have a flashing yellow light on my Airport Express. I have not connected the wireless modem to the Airport Express. Do I have to connect the airport express to the modem? Help!
    iBookG4   Mac OS X (10.3.9)  
    iBookG4   Mac OS X (10.3.9)  
    iBookG4   Mac OS X (10.3.9)  

    Hi Andrew Otis:
    Welcome to Apple Discussions!
    You'll need to configure your AE via the Airport Admin Utility to Join an Existing Wireless Network, then select the name of your network in the drop down box or enter it EXACTLY as the SSID is broadcasting your network Name. You may also have to configure wireless security if you wireless modem has that enabled.
    I hope this helps!

  • Airport Express icw wireless modem and B&O sound system

    Hi all,
    I am considering buying the Airport Extreme. Main reasons are:
    1) playing iTunes via the sound system and
    2) wireless connection possibility to external hard disc.
    I will use it in combination with my current wireless modem and B&O sound system.
    From where my internet enters the house it is quite a distance to the sound system location that I can not easily (esthetically acceptable) connect to the sound system.
    My main questions are:
    1) Is Airport Extreme the right system to buy?
    2) Can the Airport Extreme audio output signals be combined through 1 cable for both iTunes and cable radio?
    3) Can I use the Airport Extreme device for playing movies on my television as well?
    I am quite an amature if it comes down to setting up networks and systems, so all (low key) tips are more than welcome. Many thanks in advance!
    Kindest regards,
    Robbie W

    Ummm.....
    The express will not extend your modem, since Apple hasn't shipped its own brand modem for years. You can't extend third party routers.  You can try a few tricks if you have ethernet cables though...

  • I have an iPad 2.  I cannot get it to print from our Hp photosmart 6525 printer.  Both Hp and apple say these machines can use AirPrint.  Can anyone help

    I have an iPad 2 and cannot get it to print from our p photosmart 6525 printer.  Does anyone know how to get the AirPrint to work between these two machines?

    Hi,
    As soon as the devices connected to your network the printer should appear as AirPrint.
    You may ensure it is connected by clicking the wireless icon on the printer screen to locate its IP, then type the IP into Safari and check if you can access the printer homepage from your iPad.
    If the printer conncted but still not being detected as AirPrint, ensure you have the latest firmware for your printer:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03312867&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
    If the printer still not being dedected I would rather suspect the network as AirPrint uses Apple Bonjour and therefore require your network to support multicasting to operate..
    You may test it by temporary setting direct connection using Wireless Direct, if the printer being detected without using the router please clarify your router brand and model to better understand your router capabiities.
    The steps to enable Wireless Direct can be found listed below:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03351623&cc=us&dlc=en&lc=en &product=5271613&tmp_track_link=ot_search
    Shlomi

  • TS3304 I have an Ipad1 and an Ipad2. The Ipad1 cannot connect to my wifi and indicates the password is incorrect even though I am using the same password??

    I have an Ipad1 and an Ipad2. The Ipad1 cannot connect to my wifi and indicates the password is incorrect even though I am using the same password for the Ipad2??

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Wireless modem and Airport Express.. one at a time

    Recently my internet provider upgraded my old plug in modem to a newer wireless model. Now it seems that the current setting allow communication with only one or the other at the same time. If I want to be online with the wireless modem and send my iTunes music via Airport Express to my sound system, no dice. I have to either click on the modem up in the Airport choices to be online and listen to iTunes through the computer speakers, or go offline to listen to music through the sound system and Airport Express.
    I'm sure I'm just missing something in preferences or settings somewhere.
    Can someone point me in the right direction?
    Thanks, and Happy New Year!

    No ideas?

Maybe you are looking for