I do not know my passcode and it is disabled

I do not know my passcode and now it is disabled.  What do I need to do unlock my ipod so that I can use it again?

The device must be restored from the computer it was last synced with.
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iPhone and iPod touch: Unable to update or restore

Similar Messages

  • HT1414 how do i get into my ipad if i do not know the passcode and i dont want to erase everything on my ipad please help

    how do i get into my ipad if i do not know passcode and i dont want to erase the data i have on it

    Hello Mariemonkey82
    Follow the steps in the article below to put your iPad into recovery-mode so that iTunes can restore it.
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Regards,
    -Norm G.

  • My ipad is disabled and says connect to itunes. I dont know the passcode and I dont have access to a computer , can I restore it without connecting to itunes

    My ipad is disabled, I dont know the passcode and I dont have a computer to connect to itunes... is there anyway of reactivating ipad without connecting to itunes?

    Sorry but no. You will need to get access to a computer with iTunes somewhere to restore the iPad. You can get help with this at an Apple Store if you have them in your area. Note that if you haven't backed up your iPad to iCloud, you'll lose all your data. Apps and other purchases from the iTunes Store can probably be re-downloaded.
    Regards.

  • HT1212 i do not know my passcode

    I do not know my passcode so I cannot use my Iphone.  I don't know what to do next.

    That's good advice. The link you provided was what the OP was reading when submitting the question. So, to be clear, what is described in that article is the ONLY way to remove the passcode. There are 2 choices:
    Restore iOS using the last iTunes that the phone synced to. This will restore the backup and remove the passcode.
    Restore iOS as New using Recovery Mode (http://support.apple.com/kb/HT1808). This will erase the phone; you will lose all data on it.
    Further, if it has iOS 7 installed you will need the passcode of the Apple ID the phone is registered to. Without this the phone will be a permanent brick.

  • HT201365 i do not know my passcode when i installed the ios7

    i do not know my passcode when i installed the ios7

    Had the same problem with my iPhone. 
    Does this mean you are "Locked Out". of your device.
    Had problem with iPhone not iPad.  Had to go into "Recovery Mode" and the restore iPhone from Back up and then reacrivate phone
    Hope this helps

  • HT5509 I do not know the passcode to disable guided access

    I do not know the passcode to disable guided access

    All you have to do is triple-click the home button and then tap end.
    See this for more details and other Guided Access tips -> iOS: About Guided Access

  • I own a iPhone and I have in ÇáÇí Cloud account, but has been disabled worked ريستور and what worked device device is linked to the account books first and I am I do not know the account and password and wrote activation iphone and I am ready to prove tha

    I own a iPhone and I have in ÇáÇí Cloud account, but has been disabled worked ريستور and what worked device device is linked to the account books first and I am I do not know the account and password and wrote activation iphone and I am ready to prove that this device is not stolen any way you want

    Apple does not participate in these forums.  We're only users like you.

  • On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

    On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

    Hi Aurion23,
    If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
    iCloud: Change your iCloud password
    http://support.apple.com/kb/ph2617
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Regards,
    - Brenden

  • My friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?

    my friend gave me her ipod about 2 years ago. neither of us know the passcode and now we have no way to link it to the original itunes account. is there a way i can reset it so i can use it?
    I have tried plugging it in and holding the sleep/wake button and home button at same time and all it does is gives me the "slide to power off" option. Is there anything I can do??? Please Help!
    Message was edited by: Unordinary92

    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Or try using this program to place the iPod in recovery mode
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

  • Apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    apple id is disabled, to reset the password I do not know the email and security question. help what to do?

    Hi ingaosk,
    Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • My Ipod is locked, I do not remember the passcode and I have no access to itunes/computer - what is best way to reset?

    My Ipod is locked, I do not remember the passcode and I have no access to itunes/computer - what is best way to access this ipod?

    If you set up Find my iPod, you can access iCloud from another device and remote wipe it.
    See http://support.apple.com/kb/HT1212

  • HT1212 a friend gave me her iphone but could not remember her passcode and the phone is disable.  What can i do to reset the phone

    A friend gave me her old iphone 4 but could not remember the passcode and the phone is disabled.  How can I reset the passcode?

    In HT1212,
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT1212 How do you undisable an  iphone not knowing the passcode or not having been synced to itunes

    How do you undisable an iphone not knowing the passcode or being your phone being synced with itunes?

    http://support.apple.com/kb/ht1808
    Here you go : )

  • Dear sir i have i phone 4s model A-1387 EMC-2430 FCC ID;BCG-E2430A IC;579C-E2430A and its locked how can i unlock it even so i bought it of some body not knowing about it and i live now in Jordan

    Dear sir
    I have i phone 4s model A-1387 EMC-2430 FCC ID;BCG-E2430A IC;579C-E2430A and its locked how can i unlock it even so i bought it of some body not knowing about it and i live now in Jordan

    If you mean that the iPhone has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device - then you will need that information, or you'll need to get the previous owner to remove the device from his/her iCloud account:
    http://support.apple.com/kb/PH2702
    If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
    Regards.

  • HT4061 My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

    My daughter updated to the ios 7 and it asked for a passcode. The phone will not except the passcode and now her phone is disabled. Anyway to unlock without resetting?

    That's because the device has not been synced to that computer.  As per my earlier instructions... you will have to force it into recovery mode & restore as a new device.
    Recovery Mode... http://support.apple.com/kb/HT1808

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