I do not know my security question what do i do
i do not know my security question what do i do
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Nobody on these boards can reset them for you.
(91901)
Similar Messages
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I do not know the security questions and when do I apply for the questions do not come to on Emile rescue!! What is the solution..?
If the email hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
(87129) -
I recently forgot the password for my iTunes UK account with 100 pounds of credit. I called apple and said no one could help me if I did not know the security questions. Really? This company that pretty much can do anything is not able to tell me what the password is?
Any help i appreciated!!!! what doe aApple do with all the unclaimed money from lost or forgotten accounts?
JeffreyFor a forgotten password: go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
For forgotten security questions log in at http://appleid.apple.com and click 'Password and Security' in the sidebar. There should be a link in the Security Questions section to send the answers to an email you have specified. Failing this, go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808) -
I do not know my security question answers. I send my answers send to my old email address but I cannot get into that anymore. How do I send my email to the email address I have now?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the messageYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647) -
I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I do not know my security questions.... does creating a rescue email delete your itunes account? or is it just a backup?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Creating a rescue email does not delete your account. It's simply an email address to which Apple can send your security information should you forget it. -
HT5312 i can not remember my security questions what do i do
i can not remember my security questtioms at all what do i do
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
What do I do???
From what ive looked up on, the only way you can reset your security questions is by using your 'rescue email' thingy. But if you dont have the set up, then you just have to contact apple support.
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HT5312 i can not reset my security questions what do i do ?
i cant remember security questions to add my phone to my account what do i do
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I do not know my security questions and would like to get new ones how do I do that?!
Someone please help
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
forgot security answers and rescue email how do i find out the rescue email without needing to enter security questions?
Contact Apple support at the appropriate number found in http://support.apple.com/kb/HE57 and ask to speak with someone in account security.
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I deleted the email address for question recovery, but I know the password to the ID's email address and the iTunes account itself as well.
Contact the Apple ID Security site from http://support.apple.com/kbHT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team. Either can help reset the questions/answers.
-
HT202213 do not know my security question answers to purchase apps
How can I hind out my security answers to purchase my apps...I dont rem setting them up?
Hi RileyDP,
You will have to contact iTunes Support to get them reset:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB
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