I do not know the user name and password

My brother died. Worked his survey data and when Enter Me does not accept. What is the solution.?

It wasn't clear from your post which step you were having a problem with. If you just do not know the passcode lock on the phone you can remove it as described here: http://support.apple.com/kb/HT1212. If you use the last computer the phone was synced to you can restore the data that was on the phone; if you don't have access to that computer or it was never synced all of the data will be erased.
If Find my iPhone was enabled on the phone then the phone is tied to a specific Apple ID and password. You will need to know those to restore the phone.

Similar Messages

  • I know the user name and password but forgot the secret question

    I know the user name and password but forgot the secret question

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.@

  • How do i stop sharing a library without knowing the user name and password?

    Ok, So i was browsing in iTunes just to see what im able to do and i noticed that I am sharing my library with a total stranger. I clicked on the link under "shared" (it has his name) but i need a password in order to access it. i dont want anything from his library i just want nothing to do with his library. Im assuming its been a while that we were "sharing" libraries. The thing is i didnt know about it. It explains why i can never keep a iTunes gift card, it always appears to be out of mine the next day i register the card and i didnt buy anything yet! Have i been hacked? Is there any way i could get him off my iTunes?! PLEASE HELP ME!!

    Hello Stevo39,
    If your iPhone continues to prompt for your old account and password then check out the following article.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    This article may help too.
    Apple ID: What to do after you change your Apple ID - Apple Support
    Regards,
    Nubz

  • After updating to iOS 8 my iPad 2 does not keep my user name and password for isp start page

    After updating to iOS 8 my i pad 2 does not store the user name and password for my earthlink start page.  In past could go to bookmark and the start
    page would automatically come up.  Now I must enter the user name and password every time to access the personalized start page.  tried to find some settings that needed changing but no luck.  is this a problem with iOS 8     Earthlink referred me to apple   they could not help    any help here

    Hello nkrlw,
    It may be that AutoFill is disabled in Safari, or that Private Browsing is on.
    Go to Settings > Safari > Passwords & AutoFill and make sure that Names and Passwords is on.
    Go to your Home screen and open Safari. If Safari is black or dark instead of white or gray, Private Browsing is on. Safari doesn't save account names and passwords when Private Browsing is on. To turn off Private Browsing:
    On iPad, tap the the plus icon in the upper-right corner of the Safari page, then tap Private in the lower-left corner.
    On iPhone and iPod touch, tap  in the lower-right corner of the Safari page, then tap Private in the lower-left corner.
    Get help using iCloud Keychain
    http://support.apple.com/kb/TS4644
    Cheers,
    Allen

  • Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password is now not working after the upgrade to 10.5.

    Object is to sync address and calendar between laptop with Max OS 10.4.11 and iPhone. Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password for the laptop is now not working after the upgrade to 10.5., though it was working prior to the upgrade, for file sharing.

    @ BDAqua > I tried your suggestion but no luck. holding opt+command just gave me a blue screen and it rebotted, pushing the disk out of the drive. Yes, the macbook has 1 gb of ram. I realize that the min req. call for 2 gb of ram so i've got an order in for another dimm to put into the machine. Thanks for your suggestions.
    @ a_brody > Yes. The machine was plugged into a power source. The disk promts you to do that and i recall aspect this form other installs. Thanks for the reminder tho! ( btw your second post is like greek to me man!) 
    @ Kuncklesmac > You're right about Snow Leopard being an upgrade from Leopard. I'm aware of this. And yes previously i've been told by Apple that I needed the Box Set (not the family pack.  i am using the family pack for OS Snow Leopard) to upgrade my 10.4.11 mac - they never mentioned adding ram but i figured that out on my own and an apple specialist recommended it when i purchased Snow Leopard and confirmed that I coul duse the Snow Leopard to upgarde from Tiger (10.4.11). I've also read extensively (as i said above) that it isn't necessary (always) to buy the box set. Several 10.4.11 users report having upgraded using the Snow Leopard upgrade disk only (not the Box Set) without trouble on intel macs (also see the apple link i posted). So i'm just ondering how they did it and i cannot. 
    Thanks fo rall yor help!

  • For some reason Firefox is not asking if I wish to save the user name and password anymore. Please help as to why.

    For some reason Firefox is not asking if I wish to save the user name and password anymore. Please help as to why.

    Your plugins list shows outdated plugin(s) with known security and stability risks.
    *Shockwave Flash 10.0 r32
    Update the [[Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/
    * Make sure that you not run Firefox in [[Private Browsing]] mode
    * In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
    * You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
    * You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    * To see all History settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    * Uncheck: [ ] "Automatically start Firefox in a private browsing session"

  • TS3276 I receive a pop up from ICal saying the server does not recognize me user name and password.  This started yesterday.  I have no problems with receiving or sending emails through Mail

    I receive a pop-up from ICal saying the server does not recognize my user name and password for my me.com email address.  This started yesterday and occurs about every 5 minutes or so.  There are no problems with receiving or sending email through Mail.  I did change me email password several days ago but have no problems sending/receiving since then.

    I fixed the problem.  I opened Preferences in ICal and entered my new password.  No more pop-ups

  • Can't sign in to google, says the user name and password are incorrect but they are not! No problem with IE

    I am trying to sign into my google account. I go through the process of resetting the password successfully. When I reopen Firefox, I have to sign in again (despite checking "stay signed in") and the user name and password are deemed not correct even though they are! There is no problem in Internet Explore. In Firefox, I have cleared the cache and cookies.

    Looks like you might have an old password saved in Firefox.
    The instructions here should be able to help you remove your saved ebay password.
    https://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords?#w_viewing-and-deleting-passwords

  • EBS 7.3 "Could not authenticate this user name and password, try again"

    I have just install Sun StorEdge Enterprise Backup Software 7.3 on a new Solaris 10 (06/06) system. I have installed the following packages with no errors: SUNWebsc (Client), SUNWebsn (Storage Node), SUNWebss (Server), SUNWebsm (Man pages) and SUNWebsg (Console).
    I have executed the �nsraddadmin� command for both root and administrator.
    I start the web browser with http://<hostname>:9000 and the java software loads with no errors. But when I try to login for the first time with administrator/administrator, I get the follow error:
    ERROR: Could not authenticate this user name and password, try again�

    I think the client is not able to do a HTTP POST
    to the WLS server but it can do a HTTP GET.
    I dont know why.
    http://manojc.com
    "Ganesh" <[email protected]> wrote in message
    news:3eba91bc$[email protected]..
    >
    Hi,
    I deployed a rpc web service using WLS 7.0 SP2 in HP-UX 11 environment.When I
    invoke the web service through my browser (IE 6.0) using the web servicesurl,
    it brings my service method correctly. From there, if I click the invokebutton
    it asks me for a network user name and password under "weblogic" realm???If I
    provide the admin user credentials (which I supplied while creating mydomain)
    it is not accepting that it keeps popping up this network user passwordwindow
    over and over. Not sure which username/password I have to provide here tosee
    the result of my service.
    If I try to invoke the web service through my client (static) I am gettinga connection
    refused exception. I guess either way, I am not able to access my webservice.
    In the attached file, I have cut and pasted the client stack trace as wellas
    the server log trace from weblogic.
    Any ideas would be highly appreciated.
    Thanks,
    Ganesh

  • HT4906 I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto?

    I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
    I'd also like to make address labels and don't know where to find that either

    You would make address lables with the Contacts app.
    If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself.

  • I am using the user name and password given to me by

    I am using the user name and password given to me by Virgin on the email 'other' , after the initial page it comes up with IMAP settings which I don't have so I click on the POP page and give all the settings listed by Virgin on ints website (using ntlworld and not virgin as instructed) but it still comes up with 'Unable to Verify'  So something is sticking somehwere but I don't know where!
    Thanks very grateful for assistance

    Try going into Settings > Mail, Contacts, Calendars and select that email account and try re-typing in the account's username and password

  • The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError) Log on failed. Ensure the user name and password are correct. (rsLogonFailed) Logon failure: unknown user name or bad

    The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)
    Log on failed. Ensure the user name and password are correct. (rsLogonFailed)
    Logon failure: unknown user name or bad password 
    am using Windows integrated security,version of my sql server 2008R2
    I have go throgh the different articuls, they have given different answers,
    So any one give me the  exact soluction for this problem,
    Using service account then i will get the soluction or what?
    pls help me out it is urgent based.
    Regards
    Thanks!

    Hi Ychinnari,
    I have tested on my local environment and can reproduce the issue, as
    Vaishu00547 mentioned that the issue can be caused by the Execution Account you have configured in the Reporting Services Configuration Manager is not correct, Please update the Username and Password and restart the reporting services.
    Please also find more details information about when to use the execution account, if possible,please also not specify this account:
    This account is used under special circumstances when other sources of credentials are not available:
    When the report server connects to a data source that does not require credentials. Examples of data sources that might not require credentials include XML documents and some client-side database applications.
    When the report server connects to another server to retrieve external image files or other resources that are referenced in a report.
    Execution Account (SSRS Native Mode)
    If you still have any problem, please feel free to ask.
    Regards
    Vicky Liu
    Vicky Liu
    TechNet Community Support

  • How can I hide the user name and password from the url address?

    Good afternoon every body,
    I have a form running with Oracle9i Developer Suite Release 2 and when I run the form on the web it shows the user name and password of my data base. Can anyone of you please help me to hide the user name and password, if there's any way of course?.
    Thanks a lot!!.

    Luis,
    Then, as inolau's notice, create logon screen (or use the default one) and force the users to logon at runtime. Do not pass username/password as parameters.
    inolau,
    True that if the connection is specified in the config it will be the same for everyone. However, every case is different. For example one of our apps gets S3 credentials (from non-Oracle S3) as session parameters. It uses this common db connection to validate some stuff with the database, read security definitions and then it re-connects the forms using the credentials.

  • Locked PDF files will not open with user name and password. Help?

    I go to school online and our eBooks are in pdf format. I download them to my MacBook so that I can read them offline. When I download them, they open as they always did but, when I put my username and password in to unlock them, it tells me something about the file is edited and a copy will be saved but, it never opens the file. I have adobe reader on it, I am getting frustrated! I don't want to be logged into class every time I am studying material. Any ideas? Thanks in advance - this is my first Mac so, bare with me

    Not using netwok magic. I shut it down when it comes up.  I have tried using 192.168.1.1 but still will not accept user name and password.  I never changed the factory default and it just continues to ask for the user name and password.  Web utility site will not come up.  I have a wired desktop as my main computer and that is the computer I have been trying to access the utility from. 

  • The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError) Log on failed. Ensure the user name and password are correct. (rsLogonFailed) The user name or password is incorrect

    I am able to run the report fine in BIDS in the preview window, and it deployes fine.  When it goes to view the report in the browser, I get the following error.  There is no domain, I am using a standalone computer with SQL Server and SSRS on
    this one machine.
    Can anyone point to where I might configure the permission it is looking for?  thanks!  Steven
    The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)
    Log on failed. Ensure the user name and password are correct. (rsLogonFailed)
    The user name or password is incorrect
    Steven DeSalvo

    Hi StevenDE2012,
    Based on the error message "The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)", it seems that the Unattended Execution Account settings in Reporting Services
    Configuration is not correct.
    Reporting Services provides a special account that is used for unattended report processing and for sending connection requests across the network. Unattended report processing refers to any report execution process that is triggered by an event rather than
    a user request. The report server uses the unattended report processing account to log on to the computer that hosts the external data source. This account is necessary because the credentials of the Report Server service account are never used to connect
    to other computers. To configure the account, please refer to the following steps:
    Start the Reporting Services Configuration tool and connect to the report server instance you want to configure.
    On the Execution Account page, select Specify an execution account.
    Type the account and password, retype the password, and then click Apply.
    In addition, please verify you have access to the Report Server database by following steps:
    Go to SQL Server Reporting Services Configuration Manager, make sure the configuration is correct.
    Go to Database, Verify that you can connect to the database.
    Make sure you are granted public and RSExecRole roles.
    Reference:
    Configure the Unattended Execution Account
    Configure a Report Server Database Connection
    If the problem is unresolved, i would appreciate it if you could give us detailed error log, it will help us move more quickly toward a solution.
    Thanks,
    Wendy Fu

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