I do not receive e-mail in iCloud from a family member, even when he is responding to my e-mail. What is wrong?
I am unable to receive e-mail from my brother, even when he is replying to my e-mail. All other e-mail is getting through and I have checked my junk/spam/rules and nothing seems unusual.
What might be the problem?
got an anti virus that thinks it should scan email. Turn that function off.
Have a firewall, check that Thunderbird has full internet access, not some Auto rubbish that somehow fails.
Similar Messages
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I am not receiving email on my iCloud mail account what should I do?
II am not receiving email on my iCloud mail account what should I do?
iTunes gift cards are only valid on accounts based in the country in which the card was issued - so if you have a US account then you can only use US gift cards. Do you know anybody in the country where you bought it from that you could sell or give it to ? Or you could try selling it on a site such as eBay.
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HT201320 Why can i not receive email with my icloud account but I can send it out only
Why can i not receive email with my icloud account but I can send it out only
Hi Nortarian,
The article below will walk you through the troubleshooting steps for email on your iPad:
iOS: Unable to send or receive email
If you are unable to send or receive email, try the following steps:
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
Hope this helps ....
- Judy -
I stopped using iCloud after another family member received all my contacts. Now I want to restart using iCloud. How do I prevent this happening again? We share the same Apple id password and credit card but different usernames.
If two of you shared the same contacts you were logged in with the same Apple ID. In order to avoid this you need to use different Apple IDs, and be using separate Macs or separate user accounts on the same Mac.
One or other of you should create a new Apple ID at http://appleid.apple.com for which you will need a non-Apple email address which hasn't been associated with another Apple ID. -
I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I was sent an email from a family member that was hacked that had a link and by mistake open the link, what should I do.
Spammers harvest email address from a variety of sources. Just because your family members name is on the email does not mean that your family members email was hacked. But it's a good idea you let them know you did receive that email. In the meantime do not respond to the email and delete it from your device.
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My Logitech bluetooth laser travel mouse does not connect at startup to my recently upgraded iMac. Even when this is configured. I need to configure the mouse everytime after startup!!... It worked fine with previous OS X .... How can I fix this??
My Logitech bluetooth laser travel mouse does not connect at startup to my recently upgraded iMac. Even when this is configured. I need to configure the mouse everytime after startup!!... It worked fine with previous OS X .... How can I fix this??
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My mail ikon disappeared from task line, and i can't find any trace of my mail account on finder. anyone ?
I dont even know what a time machine backup meens yeah i think so to, It was here this morning, and now its gone. and i cant find any trace of it.
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I put video clips together and added music off of iTunes
but it will not attach when I put it on youtube or vimeo.
what is wrong. It plays as I made it on iMovieThank you all for your replies. Here is what i ended up doing. I cannot afford any 3rd party software so i went to itunes and manually entered all my playlists. As I had indicated my purchased music was on my new computer just not the playlists and I could not sync my ipod. After I rebuilt all my playlists I tried to restore my ipod to factory defaults/new. All of the steps called for in apple support and elsewhere were not available to me. I connected my ipod, went to my computer, right clicked my ipod, and formatted. That wiped my ipod so when I connected to itunes it then gave me a restore option. I did the restore and all is good in the empire again. I can now buy new music and sync my ipod so I am a happy camper.
Thanks to all. -
my IPAD 4 is not working properly. it will blink and then shut down even when the battery is charged. i have done several reset on the iad. what do i do , i need help
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
Cheers, Tom -
My iPod is not connecting to the Wi-Fi and it is grayed out, so i can't click it to see what is wrong. I tried what apple says to do if this happens, but it still is not working. What do I do?
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
It is frequently a hardware problem and an appointment at the genius bar of an Apple store is in order. -
CANNOT SEND OR RECEIVE SMS FROM MY IPHONE 5 EVEN WHEN MY SMS CENTER NUMBER IS CORRECT. PLEASE HELP!
CANNOT SEND OR RECEIVE SMS FROM MY IPHONE 5 EVEN WHEN MY SMS CENTER NUMBER IS CORRECT. PLEASE HELP!
Don't use ALL CAPS on post, online means you are SHOUTING and is very RUDE.
SMS is a carrier service, talk to your carrier. -
(https://iforgot.apple.com i registered on icloud from my gmail and now when i log on icloud and type password its say your account is been blocked for security reasons.when i reset be email its just send on email but wich email i dont remember.i have @icloud email pls help
drop the CAPS thats rude.
iforgot.apple.com there is a link for find my apple id click here
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
Peace, Clyde -
RE: Can't send mail with iCloud from Mac
OK so you have made everyone using a mobileme account switch to iCloud- I still use the mail icon on my Macbook Pro and every now and then
the server quits and does not allow me to send emails. I run the server doctor and only my address gets the green light. The smtp.me.com: my username
is always red. I have checked my user name and made sure my password is correct and still I m locked out of sending emails. I have time sensitive work that I need to send it to clients and there is nothing more frustrating than having to tell a client, I can't send an email right now. What can be done for this.
Here is what the details have to say:
CONNECTED Nov 15 22:11:25.456 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
CONNECTED Nov 15 22:11:25.501 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd63276c70
READ Nov 15 22:11:25.554 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
220 asmtpout026.mac.com -- Server ESMTP (Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit (built Aug 10 2011))
WROTE Nov 15 22:11:25.584 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
EHLO [10.0.1.4]
READ Nov 15 22:11:25.687 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
250-asmtpout026.mac.com
250-8BITMIME
250-PIPELINING
250-CHUNKING
250-DSN
250-ENHANCEDSTATUSCODES
250-EXPN
250-HELP
250-XADR
250-XSTA
250-XCIR
250-XGEN
250-XLOOP 29D2C3CB10528E4A901ADA1FF9173EF9
250-STARTTLS
250-AUTH PLAIN LOGIN
250-AUTH=LOGIN PLAIN
250-ETRN
250-NO-SOLICITING
250 SIZE 0
WROTE Nov 15 22:11:25.691 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
STARTTLS
READ Nov 15 22:11:25.746 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd63276c70
* OK iSCREAM ready to rumble (1F4302+:16701)
WROTE Nov 15 22:11:25.752 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd631545b0
1.33 CAPABILITY
READ Nov 15 22:11:25.804 [kCFStreamSocketSecurityLevelNone] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
220 2.5.0 Go ahead with TLS negotiation.
READ Nov 15 22:11:25.825 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd631545b0
* CAPABILITY st11p00mm-iscream017.mac.com 1F4302+ XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN
1.33 OK !!
WROTE Nov 15 22:11:25.985 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd631545b0
2.33 AUTHENTICATE ATOKEN MjA0MzExOTMyADIwNDMxMTkzMgBBUUFBQUFCT3d6ZnQ0RVlrUDZ3V3c4TVZYcFQwK1NicDBIY2FvVkE 9
WROTE Nov 15 22:11:26.196 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
EHLO [10.0.1.4]
READ Nov 15 22:11:26.302 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
250-asmtpout026.mac.com
250-8BITMIME
250-PIPELINING
250-CHUNKING
250-DSN
250-ENHANCEDSTATUSCODES
250-EXPN
250-HELP
250-XADR
250-XSTA
250-XCIR
250-XGEN
250-XLOOP 29D2C3CB10528E4A901ADA1FF9173EF9
250-AUTH PLAIN LOGIN
250-AUTH=LOGIN PLAIN
250-ETRN
250-NO-SOLICITING
250 SIZE 0
WROTE Nov 15 22:11:26.309 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.me.com -- port:25 -- socket:0x7fdd620ef180 -- thread:0x7fdd6218a0e0
QUIT
READ Nov 15 22:11:26.522 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd631545b0
2.33 OK User adnohcs logged in 335182
WROTE Nov 15 22:11:26.529 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd6218a0e0
3.33 CAPABILITY
READ Nov 15 22:11:26.697 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd6218a0e0
* CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE
3.33 OK Completed
WROTE Nov 15 22:11:26.706 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd6218a0e0
4.33 ID ("name" "Mac OS X Mail" "version" "5.1 (1251.1)" "os" "Mac OS X" "os-version" "10.7.2 (11C74)" "vendor" "Apple Inc.")
READ Nov 15 22:11:26.912 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd6218a0e0
* ID NIL
4.33 OK Completed
WROTE Nov 15 22:11:26.920 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd6218a0e0
5.33 LIST "" ""
READ Nov 15 22:11:27.093 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd6218a0e0
* LIST (\Noselect) "/" ""
5.33 OK Completed
WROTE Nov 15 22:11:27.103 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd621df3b0 -- thread:0x7fdd6218a0e0
6.33 LOGOUT
CONNECTED Nov 15 22:12:20.509 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd61f36ff0
READ Nov 15 22:12:20.724 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd61f36ff0
* OK iSCREAM ready to rumble (1F4302+:31530)
WROTE Nov 15 22:12:20.734 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
1.34 CAPABILITY
READ Nov 15 22:12:20.796 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
* CAPABILITY st11p00mm-iscream023.mac.com 1F4302+ XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 SASL-IR AUTH=ATOKEN AUTH=PLAIN
READ Nov 15 22:12:20.804 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
1.34 OK !!
WROTE Nov 15 22:12:20.978 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd6227e390
2.34 AUTHENTICATE ATOKEN MjA0MzExOTMyADIwNDMxMTkzMgBBUUFBQUFCT3d6ZnQ0RVlrUDZ3V3c4TVZYcFQwK1NicDBIY2FvVkE 9
READ Nov 15 22:12:21.493 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd6227e390
2.34 OK User adnohcs logged in 335037
WROTE Nov 15 22:12:21.503 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
3.34 CAPABILITY
READ Nov 15 22:12:21.658 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
* CAPABILITY XAPPLEPUSHSERVICE IMAP4 IMAP4rev1 ACL QUOTA LITERAL+ NAMESPACE UIDPLUS CHILDREN BINARY UNSELECT SORT CATENATE URLAUTH LANGUAGE ESEARCH ESORT THREAD=ORDEREDSUBJECT THREAD=REFERENCES CONDSTORE ENABLE CONTEXT=SEARCH CONTEXT=SORT WITHIN SASL-IR SEARCHRES XSENDER X-NETSCAPE XSERVERINFO X-SUN-SORT ANNOTATE-EXPERIMENT-1 X-UNAUTHENTICATE X-SUN-IMAP X-ANNOTATEMORE XUM1 ID IDLE
3.34 OK Completed
WROTE Nov 15 22:12:21.670 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623b1870
4.34 ID ("name" "Mac OS X Mail" "version" "5.1 (1251.1)" "os" "Mac OS X" "os-version" "10.7.2 (11C74)" "vendor" "Apple Inc.")
READ Nov 15 22:12:21.815 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623b1870
* ID NIL
4.34 OK Completed
WROTE Nov 15 22:12:21.826 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
5.34 LIST "" ""
READ Nov 15 22:12:22.060 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
* LIST (\Noselect) "/" ""
5.34 OK Completed
WROTE Nov 15 22:12:22.073 [kCFStreamSocketSecurityLevelNegotiatedSSL] -- host:p99-imap.mail.me.com -- port:993 -- socket:0x7fdd6330d8d0 -- thread:0x7fdd623e2220
6.34 LOGOUT
maybe you can figure out why I can't send any email and possibly help me to fix the problem. I m not a fan of iCloud it has been nothing but a headache and I am tired of having to put my clients off. I am loosing money thanks to all of this.
Sweeney GraphicsIt's a bad idea to post your email address - it's an invitation to spam - and I've aasked the Hosts to remove it.
The first thing to try would be to sign out in System Preferences>iCloud, then sign back in again and check 'Mail' and any other data types you need in the list. This will set Mail up, hopefully correctly.
If you are still having problems accessing or sending mail go to http://appleid.apple.com and change your password, making sure that it complies with Apple's requirements: at least eight characters, of which at least one must be a numeral and one a capital letter.
Note that iCloud does not interact with any other email service. You cannot use it to check other email accounts, and you cannot send using its smtp server with any address other than your @me.com one as the 'From' address.
You should be able to set up other accounts separately in the Mail application: these would be unaffected by iCloud in any way. -
Not receiving all SMS txt messages from other carriers
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I'm curious. Did you port your number from Verizon when you activated the iphone? I was having the same problem with not being able to receive text messages from my Verizon friends. It turns out Verizon didn't completely disable my number on their end even though the phone number was ported. It took someone from technical support at AT&T to call Verizon while was on the phone and explain the problem to Verizon. Verizon then disconnected my number on its end and it wasn't until then that I started receiving text messages from Verizon users.
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