I do not remember my apple id security questions answers or my email they send the aswers to! HELP!

I don't know why but all of a sudden when I buy things on the iTunes store it asks me to asnwer security questions. I was pretty confident that I knew them, but I guess I'm wrong!!! I don't remember the email they send the answers to either. I just redeemed my iTunes account with money and I want to buy new songs for my phone! PLEASE HELP ME FIGURE THIS OUT!!!!!!!!!!!!!!!!!!

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102779)

Similar Messages

  • I forgot my apple id security questions/answers + no rescue email, & apple id support can't help.

    i forgot my apple id security questions/answers, i don't have a rescue email, and apple id support can't help because i don't know my security answers

    You've contacted Support in your country, and how did you contact them ? You should be able to get the questions reset by contacting Support via this page : http://support.apple.com/kb/HT5699 - they should be able to reset them, as long as you can prove your id and that it's your account

  • I do not remember setting up my security questions therefore i cannot reset them or buy songs. Help?

    Please help. Cant seem to get it working by myself

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
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              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Forgot apple id security question answers - reset email is not being sent to email addresses

    forgot apple id security question answers - reset email is not being sent to email addresses

    Hi there,
    Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
    To create a new Apple ID, follow the easy steps below:
    Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID"

  • HT5312 dont remember my apple id security questions what can i do ?

    dont remember my apple id security questions what can i do ?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96578)

  • HT5621 I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to  forgotten my security questions answers but them email was sent to my old email address

    I have recently just bought an iPad but before I purchase anything I need to answer my security questions, I don't remember the answers, I went to  forgotten my security questions answers but them email was sent to my old email address

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106007)

  • Forgot security questions and if i try to send the reset instructions, it sends it to an email address I'm not even aware of. i cannot download anything until i change the security questions

    forgot security questions and if i try to send the reset instructions, it sends it to an email address I'm not even aware of. i cannot download anything until i change the security questions

    this does not help. I have forgotten ALL of the answers to my security questions. I can NOT reset the answers to my security questions without answering two of the three security questions. The other way to reset the answers to these questions is for apple to send me an email on my rescue email addres which I DO NOT HAVE.

  • What can i do if i have lose my security question answers and if i have lose the dates of my e-mail adress

    Hello,
    What can i do if i have lose my security question answers and if i have lose the dates of my e-mail adress?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (118800)

  • I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95774)

  • HT4623 I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this

    Subject:
    Subject:
    I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this

    if you have forgotten them, contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.

  • I don't remember my Apple ID security questions and I did not create a rescue e-mail.  How can I reset or obtain the security answers?

    I don't remember the answers to my Apple ID Security Questions and I do not have a rescue e-mail.  How do I reset or get the security answers? 

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
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    How to Manage your Apple ID: Manage My Apple ID

  • I'm trying to recover my security questions, but my alternate email address on the link does not match the one I have put in my Apple ID, on the link it is has an old one that no longer exists. Has anyone else been through this or knows how to help m

    I've been trying to remember my security questions for ages, and I can't seem to remember them. On my Apple ID I have changed my alternate email address because the previous one was deleted, but when I go on the "Password and Security" page on my Apple ID and there is a link saying "Forgot your answers? Send reset security info email to ************@*******.com" but it is giving me my old email that does not match my current one on my Apple ID and no longer exists. I have been trying for very long to recover my security questions' answers, but Apple is not coping with me.
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    Thank you.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (122986)

  • HT1688 i cant remember my apple id security questions

    i cant remember my apple id security questions

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • Don't remember apple account security question answers, got sent an email for reset but I haven't receive the email

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  • I forgot my Apple ID security question answers and cannot contact iTunes support by phone. The only way I can ask for help is via email. How can I make that happen?             Thanks

    Hi! So I haven't used iTunes in a few months but I just got an iTunes gift card and want to make a purchase. iTunes redeemed it just fine but now that I want to make a purchase I am having problems. I can't remember my security question answers and iTunes is requesting them. I have two other verified emails but the are NOT rescue emails. I can't contact iTunes over the phone because my phone lines are out and are going to be out for a long time. The only way I can contact them is by email. How can I do this? Is there an easy way to just reset all my security questions? Please help a girl out. I just want my music!
    Thanks so much

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
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    How to Manage your Apple ID: Manage My Apple ID

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