I do not see the small thumbnail pictures anymore when opening elements.

I am using Photoshop elements for quite some time on a Dell PC and another windows PC. SInce recently I do not see the small thumbnail pictures anymore when openning elements. I only see the grey boxes with the sandglasses. When I then click on a grey box to see the picture in a fitting screen size. I have tried to wait for a long time, but it does not change I keep the grey boxes when I want to see more than one picture on the screen. This is the case in both PS'c. What has happened and how can I restore to the normal set up where I can see the pictures again in smaller size?

Hi,
Please follow the instructions mentioned in the blog and see if your issue is resolved.
Thanks!!

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